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The Westin Dallas Fort Worth Airport

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#5 of 77 Hotels in Irving
Certificate of Excellence
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The Westin Dallas Fort Worth Airport
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1,250 Reviews from our TripAdvisor Community

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Showing 1,215: English reviews
Reviewed 3 days ago NEWvia mobile

Zena was especially helpful and made my stay super enjoyable. The restaurant/bar is nice and I was able to try a few wines before buying a glass. One negative: please fix the rooftop pool. It's a big deal that it's closed. I was not told it was closed when I made the reservation.

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Helpful?
1Thank scott g
KenB4545, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Hello Scott, thank you for choosing to stay with us recently. I am glad to hear that Zena and the restaurant/bar staff were helpful in creating an enjoyable experience for you. I do apologize that the pool is currently undergoing construction. We are making significant improvements to enhance guest experience and will be ready by early spring. We hope to...

Reviewed 6 days ago NEWvia mobile

Would like to say I appreciate great driver and helper Mr. Antonio B was with our bags and waiting patiently for us while we gather all our suff to get on the shuttle. He keep a smile them whole time and thabk us for letting him help us.

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Helpful?
Thank shontae3
KenB4545, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Hello Shontae3, Thank you for taking the time to provide feedback. I am very glad to hear that you enjoyed the amenity of our complimentary shuttle service, as well as the services of Antonio B. He is one of our outstanding associates, and I will be sure to pass along your kind recognition to him. We hope to see you...

Reviewed 1 week ago via mobile

Have to say that the most memorable part of the trip was Antonio B. who shuttled us to the airport! He gave us some pointers for our trip to Spain. We were a bit lost regarding the shuttle but when he walked in and greeted us with a smile we felt reassured. He immediately offered to help us. He asked...

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Helpful?
Thank Daniel S
KenB4545, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Hello Daniel and Lacy, Thank you for staying with us recently and for providing feedback. It is great that you enjoyed the amenities of our complimentary shuttle, and even better that Antonio B was able to assist you so thoroughly. Thank you very much for recognizing him, and I will be sure to pass along your outstanding compliments. I hope...

Los Angeles, California
Reviewed 2 weeks ago

I travel to the DFW area quite often for business activities. I usually stay at the Sheraton DFW for no particular reason. This past trip, the Sheraton was sold out so I opted for the Westin DFW to stay within the SPG family. What a pleasant surprise! The Westin, particularly, Deborah, went out of the way to ensure my stay...

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Helpful?
Thank Traveling_Man_1638
KenB4545, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Thank you for choosing to stay with us and providing feedback. Saying that your stay was perfect and that you have found your new home in DFW are the best compliments we get. I will gladly pass on your outstanding comment to Deborah and the rest of the team. We look forward to having you stay with us again.

Reviewed 3 weeks ago via mobile

Stayed here for a clinic hotel wasn't prepared to handle this many people parking was almost impossible to find people had to park in the grass. We were not allowed to have the hotels breakfast instead they catered a breakfast that was very subpar I have had better breakfast at holiday inn. Our Roma's were outdated and in need of...

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Helpful?
Thank Ty K
KenB4545, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Hello Ty K, Thank you for taking the time to provide valuable feedback. We are currently in the process of replacing the carpet in all the guest rooms and expect the project to be complete in early spring. We will also be making further enhancements that will drastically improve the appearance and condition of our guest rooms. We appreciate you...

Fairfax, Virginia
Reviewed 3 weeks ago

I stayed at this hotel on a business trip, and the proximity to the airport was great. There were some really great views of the airport and surrounding areas from the room. Although you can hear the planes, it wasn't loud enough to bother me. There was a complimentary shuttle from the airport to the hotel, and the driver was...

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Helpful?
Thank khp_infairfax
KenB4545, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Hello, Thank you for staying with us recently. I am glad to hear that you enjoyed the amenities of our complimentary on-call shuttle from DFW Airport and that our staff took good care of you. I do see there was some confusion regarding the thermostat in the guest room, and I’m glad you let us know. It is important we...

Denver, Colorado
Reviewed 3 weeks ago

I've been staying here for 2+ years now. The service has been fine, but the quality of the hotel has declined. This could be due to recent construction, but it's taking forever. The elevators are also in constant decline....the slowest things on earth, with maybe 1 or 2 working at a time. Plus not access to stairs unless your outside...

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Helpful?
Thank bln454
KenB4545, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Hello Bln454, Thank you for choosing The Westin DFW for your travel needs the last two years. The feedback we have been getting from our long-term guests have been extremely positive and I very much regret you did not have the same experience. Our rooftop pool construction will conclude this spring and we are looking forward to this enhanced experience...

Tulsa, Oklahoma
Reviewed 4 weeks ago

I remember my first stay at this hotel many years ago. I was so impressed by the hotel that I decided to become an SPG member and loyalist. My recent stay at this hotel reminded me again why I love coming either for business or a relaxing weekend get away. The hotel and rooms are always clean and the staff...

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Helpful?
Thank Cameron G
KenB4545, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Hello Cameron, thank you for your loyalty and for staying with us again recently. It is an honor that you chose to celebrate your birthday weekend getaway with us. Our associates enjoy looking for ways to make the stay refreshing and special for our guests -- thank you for recognizing our Front Office team! We look forward to welcoming you...

Houston, Texas
Reviewed 4 weeks ago

Stayed for a weekend to go to the Dallas Cowboys game. Twenty minutes and $20 in uber to ATT stadium. Maybe the Cowboys losing jaded my weekend experience but was not overly impressed. Seemed like a generic hotel stay rather then what I expect from Westin. Check in/out were easy and convenient, rooftop pool closed for winter. Airport shuttle took...

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Helpful?
Thank kkash99
KenB4545, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Hello Kkash99, thank you for taking the time to provide feedback. I'm glad to hear that your check-in/check-out process went smoothly. We are renovating our rooftop pool deck to significantly enhance guest experience; please come back to experience these new changes.

Lockport, Illinois
Reviewed 4 weeks ago

The Westin staff was kind enough to have the hotel bus driver pick up our group at a close location to save time returning back to the hotel. The driver was Antonio B and he could not have been nicer. He helped us figure out which gate we were at so he could get us to the correct location. Great...

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Helpful?
Thank tippettc
KenB4545, General Manager at The Westin Dallas Fort Worth Airport, responded to this review

Hello Tippettc, thank you for choosing to stay at The Westin DFW. I am glad to hear that Antonio B. was helpful in getting you to your destination. I will gladly pass along your outstanding compliment to him and the rest of our team. We look forward to seeing you again soon!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Raising the bar among airport hotels, the Westin Dallas Fort Worth Airport is a chic, comfy retreat where you can relax and revive. Our Dallas airport hotel is adjacent to DFW International Airport and offers free shuttle service to/from for guests. Take a refreshing dip in our outdoor heated pool, or get your pulse racing in our WestinWORKOUT(R) Fitness Studio. Perk up with a fresh cup of Starbucks (SM) Coffee at our in-house cafe, pick up a snack at our Market, or enjoy a Southwestern-style meal at our BlueFire Grille restaurant. Each of our 506 guest rooms and suites are beautifully decorated and equipped with contemporary amenities like Wireless High Speed Internet Access. Enjoy a peaceful night's sleep in our signature Heavenly(R) Bed and refresh in our spacious bathrooms. ... more   less 

Additional Information about The Westin Dallas Fort Worth Airport

Address: 4545 West John Carpenter Frwy, Irving, TX 75063
Region: United States > Texas > Irving
Price Range: $157 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Dallas Fort Worth Airport 4*
Number of rooms: 506
Reservation Options:
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Also Known As:
The Westin Dallas Fort Worth Airport Hotel Irving
Westin Hotel Irving
Westin Irving
Irving Westin
Hotel Style:
#3 Luxury Hotel in Irving
#5 Business Hotel in Irving
#9 Romantic Hotel in Irving
#17 Family Hotel in Irving
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Dallas Fort Worth Airport staff and other travellers.
8 questions
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Questions? Get answers from The Westin Dallas Fort Worth Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very convenient to DFW”
 of 5 bubbles Traveling_Man_1638, 3 Feb 2017 | Read review
“I got this on the Hotwire blind option which is a four star hotel at a special rate, over half of the regular rate.”
 of 5 bubbles OnThe50YardlineDan, 3 Jan 2017 | Read review
“Top floors are best”
 of 5 bubbles USMIKE77, 28 Oct 2016 | Read review
“The hotel is under a flight path into the airport. I was on a higher floor and the jet noise was noticeable but not intrusive.”
 of 5 bubbles chrisnO4815ZR, 27 Oct 2016 | Read review
“Corner suites are very large and can easily sleep four people”
 of 5 bubbles 536nealb, 30 Sep 2016 | Read review
5 of 5