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Sheraton DFW Airport Hotel

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#21 of 78 Hotels in Irving
Certificate of Excellence
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Sheraton DFW Airport Hotel
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184 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Sun Prairie, Wisconsin
Reviewed 10 September 2015

Decent for an airport hotel. They have a regular shuttle service which is prompt and clean. Snacks are overpriced, even for a hotel. Beds were clean and reasonably comfortable. Without asking, my checkout time was noon, which was a plus. Staff was helpful. The noise level was low for an airport hotel.

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Helpful?
Thank TankerT
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Hello TankerT, Thank you for staying with us and I appreciate your feedback. I'm happy to learn that overall you enjoyed our hotel and that we exceeded your expectations. We hope to see you again should your travels return you to the Dallas Fort Worth area. Warm Regards, Jason Tyson General Manager

Austin, Texas
Reviewed 10 September 2015

We chose this hotel because they are pet friendly and great room for the price. The hotel was beautiful, check-in service was wonderful. Room was spacious, comfortable, and clean. We ate dinner in the bar area--food and service was wonderful. Pool was smaller than I imagined, but nice sitting areas. We selected club-level room, which was fantastic. Free bottled waters...

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Helpful?
Thank Ashley I
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Good Day Ashley I, Thank you for staying at our DFW Airport Hotel and for taking time to share your experience. We're delighted to learn you enjoyed our hotel and our Sheraton Club Lounge. We look forward to your next visit! Warm Regards, Jason Tyson General Manager

Redondo Beach
Reviewed 6 September 2015

The positive: airport shuttle guys were friendly. They were fast. They were on-time. Probably the most important thing when you do stay at an airport hotel. The ladies in the club were really nice! The cons: I booked a club room. I've stayed in many club lounges with Starwood, and this ranked toward the bottom. The breakfast eggs were bland,...

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Helpful?
Thank Brett R
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings Mr. R, I appreciate the personal note you sent to me over the holiday weekend. I do believe what you experienced during your stay was an aberration. I have a motto with my team "if we make an error, let's error on the side of doing too much for a customer to make it right". Based on the survey...

Sarasota, Florida
Reviewed 4 September 2015

I travel extensively and have only a handful of hotels that made my visit comfortable. The Sheraton Hotel DFW is one of them. My room was large clean well appointed and COMFORTABLE. The bath was well done with large vanity top and excellent lighting. The exhaust fan was quiet(my pet peeve). The shower drained nicely(slow drains are another pet peeve)...

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Helpful?
Thank PhilipT716
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings PhilipT, I appreciate your loyalty to Starwood Hotels & Resorts and it's always a pleasure to host your visits to Dallas Fort Worth and elsewhere. Thank you for sharing your observations and experience with other travelers and I look forward to seeing you again soon. Warm Regards, Jason Tyson General Manager

New York City, New York
Reviewed 27 August 2015

Appreciated the nice renovated rooms of this Sheraton. For the last year I had been staying at the Westin across the road as I unfairly judged the sheraton based on appearances. The recent SPG promotion for Sheratons made me give this a try, and I must say the interior is really a lot nicer than most Sheratons I've stayed in!...

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Thank colettelh
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Good Day Colettelh, Thank you for giving us an opportunity to host your last visit to the DFW metroplex. I'm pleased to learn that overall you enjoyed your experience. Be assured we're following up on the items you mentioned in your post. I appreciate your feedback. Thank you again and we hope to host future stays. Warm Regards, Jason Tyson...

Ann Arbor, Michigan
Reviewed 27 August 2015

We booked this hotel because it was close to our daughter's college. We couldn't be happier. Friendly staff and a really nice room made our stay in Dallas/Irving comfortable. Also with easy access to highways and airport, would definitely recommend.

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Thank SmokyBear5
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Hello SmokyBear5, Thank you for staying at Sheraton DFW Airport Hotel and thank you for sharing your experience on TripAdvisor. We look forward to hosting future visits! Warm Regards, Jason Tyson General Manager

Dallas, Texas
Reviewed 24 August 2015

I booked one night (club room) before my overseas trip and found this hotel very accommodating. It gave us access to the club lounge with complimentary breakfast, all day snacks, afternoon appetizers and Wi-Fi. The room itself is clean and quiet. Definitely, this hotel in my comeback list.

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Thank Tienne2001
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Good Day Tienne2001, Thank you for choosing our Sheraton DFW Airport Hotel as your launching off point for your overseas trip. We agree that our Club Level guestrooms are a great value! Wishing you comfortable travels overseas and we'll see you again soon. Warm Regards, Jason Tyson General Manager

Reviewed 18 August 2015 via mobile

My wife and I choose this hotel for its location to DFW. We currently live on separate coasts due to work and chose Dallas as a halfway point between us. The young man Kenny who picked us up at the airport in the hotel was very engaging and knowledgeable of the area, he was spot on with his nightlife and...

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Helpful?
Thank Mike L
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings Mike L, Thank you for staying at our Sheraton DFW Airport Hotel, and for taking time to share your experience. Be assured I've passed along your kudos for Kenny and Stephen, along with a token of gratitude presented in your name. We're very pleased you enjoyed your stay and it will be an honor to host a future visit...

Droitwich, United Kingdom
Reviewed 15 August 2015

This Sheaton is a lot better than most (noisy, poorly maintained, over priced) airport hotels. The place is clean, remarkably quiet and user friendly. I was especially impressed with three small but important (to me) things. First, the shampoo and conditioner bottles had large letter size labels -- actually readable without eyeglasses from within the shower. This is a first...

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Helpful?
Thank Edward B
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Good Day Edward B, Thank you for staying at our DFW Airport Hotel and we appreciate you sharing your experience on TripAdvisor. Our goal is to not be your "typical airport hotel" and we're glad to learn we surprised you! It appears the power charger was missing from your desk area and be assured we'll have it replaced. Thank you...

Louisville, Kentucky
Reviewed 14 August 2015

The room was comfortable and clean. Everything worked. AC was able to keep up with the 100 degree heat. Breakfast buffet in the morning was very good and had many choices. Overall a great place to stop during a business trip.

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Helpful?
Thank Chuck S
gmJET, General Manager at Sheraton DFW Airport Hotel, responded to this review

Greetings Chuck S, Thank you for staying at our hotel during your visit to the Dallas Fort Worth Airport area. And we appreciate you sharing your experience with other travelers. Wishing you safe and comfortable travels. And we hope to see you again soon. Warm Regards, Jason Tyson General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Sheraton DFW Airport recently completed a $6m renovation of all guestrooms and public areas. We offer FREE guestroom WIFI access and FREE shuttle to DFW Airport. Conveniently located to many offices and corporate HQ in the Irving, Las Colinas, Grapevine, Addison/Galleria and Southlake/Westlake areas. ... more   less 

Additional Information about Sheraton DFW Airport Hotel

Address: 4440 W John Carpenter Fwy, Irving, TX 75063-2927
Region: United States > Texas > Irving
Price Range: $115 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton DFW Airport Hotel 3.5*
Number of rooms: 302
Reservation Options:
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Also Known As:
Sheraton Hotel Irving
Sheraton Grand Hotel Irving Texas
Sheraton Grand Hotel Dfw Airport
Sheraton Irving
Irving Sheraton
Hotel Style:
#18 Romantic Hotel in Irving
#24 Family Hotel in Irving
#25 Business Hotel in Irving
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton DFW Airport Hotel staff and other travellers.
3 questions
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Questions? Get answers from Sheraton DFW Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“SPG membership helps get a better room”
 of 5 bubbles Thor2004, 26 Nov 2016 | Read review
“Rooms not on the runway side of hotel are quieter”
 of 5 bubbles SedonaBob55, 4 Nov 2016 | Read review
“Fast elevators”
 of 5 bubbles ronprier, 27 Oct 2016 | Read review
“Understand from others that rooms on south side are a bit quieter.”
 of 5 bubbles LLG48, 2 Oct 2016 | Read review
“Ask for odd number room, that's the side not facing DFW landing strip”
 of 5 bubbles tomo38, 22 Sep 2016 | Read review
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