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Residence Inn Dallas Las Colinas

211 reviews
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Traveller (79)
Room & Suite (59)
Pool & Beach (3)
Overview
  • Excellent63%
  • Very good24%
  • Average8%
  • Poor2%
  • Terrible3%
Travellers talk about
“the penthouse”(8 reviews)
“breakfast lady”(4 reviews)
“front desk”(28 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
Suites
3.0 Star Hotel
All hotel details
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Reviews (211)Write a Review
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All reviewsthe penthousebreakfast ladyfront desklong term stayla fitnessstayed for nightsbasketball courtfull kitchendallas las colinasnice propertyan extended staya great staythe entire staffhome away from homebusiness triprooms are cleancomplimentary breakfast
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21 - 25 of 206 reviews
Reviewed 25 August 2017

We've stayed here for several weeks for work (Transcore) and have consistently been treated like family. All of the staff are very nice and accommodating. Brenda and Maylene are especially sweet with lively personalities! We work nights and would sometimes miss breakfast, but they were...More

Thank djlowcut
Response from Brandis G, General Manager at Residence Inn Dallas Las ColinasResponded 21 September 2017

Greetings, Thank your for being a loyal guest. We appreciate your feedback and honored to have you as our guest. We hope that you continue to make Residence Inn your home away from home. All the best, Brandis

Reviewed 24 August 2017

I always stay in this hotel every time I'm in the Irving area - visiting the University of Dallas. Getting a room upgrade is always good especially for a loyal customer. The lady at the front desk who checked us in is very nice and...More

Thank ACLY123
Response from Brandis G, General Manager at Residence Inn Dallas Las ColinasResponded 21 September 2017

Hello, Thank you for taking the time to share your experience about your recent stay. We appreciate your feedback and hope that if your travels find you back in the area we are your first choice in hospitality! All the best, Brandis

Reviewed 19 August 2017 via mobile

Beware - Avoid this hotel - bad stay & miserable staff. I stayed for 5 nights, and it seemed nice at first, until nite 4. I realized at 2AM that the A/C had shut down. It was a long hot sleepless night, but things happen,...More

Thank Tapas2
Response from Brandis G, General Manager at Residence Inn Dallas Las ColinasResponded 21 August 2017

Hello, As we pride ourselves in ensuring our guest's satisfaction and apologize for not meeting your expectations. We encourage you to contact the hotel at 972-580-7773 and ask to speak to the General Manager. We apologize for the inconvenienced caused and look forward to speaking...More

Reviewed 13 August 2017 via mobile

The rooms were clean and comfortable and the staff were extra nice and accommodating. Special shout out to staff member Brenda who made our stay rewarding. Recommended if you are in Irving, Texas. Thank-you.

Thank J S
Response from Morgan P, General Manager at Residence Inn Dallas Las ColinasResponded 17 August 2017

Greetings from Las Colinas, We are delighted that you had a great stay! Thank you for noticing breakfast service provided by Brenda each morning and look forward to your next stay. All the best, Brandis

Reviewed 21 July 2017

Staff was courteous and helpful. I don't have maid service at home so I'm not one that requires or wants service everyday; so I thought it unusual that they require you accept service at least once every 3 days. Most of breakfast was good but...More

Thank Mary M
Response from Morgan P, General Manager at Residence Inn Dallas Las ColinasResponded 17 August 2017

Greetings for Las Colinas, We are delighted to read about your stay at the Residence Inn Las Colinas! We have made note of your feedback and will share this information appropriately within our organization. Thank you for allowing us to serve you and we look...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 118 - USD 316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Irving
#21 Romantic Hotel in Irving
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 118 - USD 316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Irving
#21 Romantic Hotel in Irving
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (79)
Room & Suite (59)
Pool & Beach (3)
Dining (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
PatrickErvin
15 January 2018|
AnswerShow all 3 answers
Response from Funyfyrman | Reviewed this property |
Unknown
0
Votes
Choc L
17 February 2016|
AnswerShow all 2 answers
Response from Juraj F | Reviewed this property |
Hi no there was standart rate for day, no flat rate.
0
Votes
Richard C
10 March 2015|
Answer
Response from Morgan P | Property representative |
Hi Richard. Yes, all Residence Inn's must use the brand standard mattress. This ensures that a guest receives the same experience at all Residence Inn's. I am grateful to hear that your wife loved her stay so much. I hope... More
0
Votes
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12
Room Tips
"People on the floor above me sounded like they love to walk all the time. Somewhat loud while they walked..."
Read review
"Loved the two room suite that allowed my daughter to have her own space."
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"For maximum quiet select a room away from the pool. Even near the pool it is very quiet by evening."
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"If you want a quiet stay ask for rooms towards the back of the property. I sleep with the windows open with..."
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