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Atelier Boutique Hotel IAH

Traveller (22)
Room & Suite (14)
Dining (3)

About

Location
Cleanliness
Service
Value
The Atelier Boutique Hotel IAH is located off Highway 59 just two miles east of the airport providing free shuttle from the airport 5:00 a.m. until midnight and free scheduled morning airport drop-off. At our hotel start every day with a free newspaper and enjoy our complimentary hot breakfast. In your room, work on your spacious desk with wired and wireless free high-speed Internet access or relax on your five star pillow top bed watching your flat screen 42 inch LCD television equipped with 140 plus HD channels. For your well being a fitness center is provided, with a treadmill, stationary bike, and elliptical machine. The meeting facility is perfect for small functions accommodating up to 40 people. Everything that you need in the way of restaurants and shopping are easily accessible from the Atelier Boutique Hotel IAH your home away from home.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Free Parking
Spa
Airport Transportation
Breakfast Available
Business Centre with Internet Access
Concierge
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Mid-range
Safe
HOTEL CLASS
396Reviews
37Photos
10Q+A
33Room tips
Traveller rating
  • 183
  • 111
  • 55
  • 24
  • 23
Time of year
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Popular mentions
This hotel exceeded our expectations, the renovations are finally complete and the room was gorgeous!! I travel for work and stay in many hotels so I was glad to have given this hotel a second chance was worth the price!! The bed was so comfortable and the T.V. was very nice
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Response from Atelier B, Public Relations Manager at Atelier Boutique Hotel IAH
Responded 1 week ago
We thank you for leaving a positive 5 star review and for understanding, our hotel is undergoing renovations. We are glad our 1st floor is complete and delighted that you were able to experience our new and refreshed look. Thank you, for given us another opportunity to earn your business back. Its guests like you that make us strive for an even higher standard for our Atelier Boutique Hotel. Nothing pleases us more than to hear our guest had a wonderful stay, we run a tight ship to keep everything clean and running effectively for our guests. We hope that the next time you’re in George Bush Airport that you’ll stay with us again.
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Pretty much had a terrible stay from start to finish. We paid for this stay online and had no idea what to expect when we arrived. The hotel looked completely closed. No signage out front. Upon entering they were going through major renovations. We chose this hotel as it was
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Response from Atelier B, Guest Relations Manager at Atelier Boutique Hotel IAH
Responded 8 Dec. 2018
Thank you for your feedback. We are sorry to hear your stay with us was not up to our typical standards. We hope you will consider staying with us again once our renovations are complete, so that we may may offer you a full Atelier experience
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Never before have I given 1 star but I’m afraid this place made me do it. We didn’t choose this hotel as it was part of a cruise package and thank goodness for 1 night only. We have put in complaints to the cruise company and after reading all the previous reviews, they need to
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Response from Atelier B, Guest Relations Manager at Atelier Boutique Hotel IAH
Responded 8 Dec. 2018
Thank you for your feedback. We are sorry to hear your stay with us was not up to our typical standards. We hope you will consider staying with us again once our renovations are complete, so that we may may offer you a full Atelier experience
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This was a great location for my needs but the hotel was under renovation when I was there. Had I known that, I wouldn’t have made my reservation for this location. Ariana was the front desk person when I checked in and she was absolutely wonderful. She went more than the extra
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Response from Best Western Pl... I, Front Office Manager at Atelier Boutique Hotel IAH
Responded 13 Aug. 2018
Hello Pat R., Thank you for taking the time to leave a positive review about our hotel. We thank you for understanding, our hotel is undergoing renovations. We are looking forward to a new and refreshed look for our hotel, for you and all future guests. It’s a true pleasure to serve you. Its guests like you that make us strive for an even higher standard for our Best Western Plus. Nothing makes us happier than hearing how great of a stay our guests had, we try to run a tight ship to keep everything clean and running effectively for our guests. We hope that the next time you’re near George Bush Airport that you’ll stay with us again. Best Regards, Your Friendly Front Desk of Best Western Plus.
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Hate to only give 2 stars because the front desk ladies were exceptionally nice, professional and accommodating, but the hotel is just in severe need of upgrades. We were there 4 nights and not once did housekeeping come and clean our room or leave us clean towels. So
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Response from Best Western Pl... I, Guest Relations Manager at Atelier Boutique Hotel IAH
Responded 8 Jul. 2018
Good morning Lina I would like to thank you for leaving a review of our hotel, we will pass along the message to our front desk staff! Lina the last thing we want to do is leave someone with a negative experience of our hotel, in fact that why we are renovating our hotel to give it an updated look. We have had some delays on renovations (as repairs must come first), but we are still on track to have a refreshed look for our property that reflects the quality of our brand. We were short staffed for housekeeping due to extenuating circumstances and we apologize. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for you and all future guests. Safe travels and have a great week!
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Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
The bed
Photo provided by managementAtelier Boutique Hotel IAH
DOUBLE QUEEN
complete ... clean .. nice touches
lots of room...large desk with huge comfy chair..huge flat screen
The bathroom (shower-tub to the right of the toilet)
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123
We are around 2.5 miles from the Netiv Center, a 10 minute drive.
0 votes
Our shuttle runs from 5 am to midnight. As long as your flight is not delayed, you should have enough time. Please call the front desk as soon as you can once your flight reaches the gate. Thank you.
0 votes
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Is the shuttle 24 hour?
Currently, our shuttle service runs from 5 am until midnight. Please call the front desk when you arrive for pickup.
0 votes
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12
"stay away from this hotel"
"I recommend you stay somewhere else"
"When leaving go out the back way it is easier to access the road to the airport."
"Very easy to drive to the IAH. You can also use their free shuttle. I have stayed there 5 times and will stay many more, Ed Br."
"Avoid rooms near the front desk"
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PRICE RANGE
USD 76 - USD 89 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus intercontinental airport hotel humblebest western humblehumble best western
FORMERLY KNOWN AS
Best Western Plus Intercontinental Airport Inn
LOCATION
United StatesTexasTexas Gulf CoastHumble
NUMBER OF ROOMS
78
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