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My wife and I were on a flight back home when the flight attendant announced that the plane was over weight and requested 9 of us to unload and take another flight tomorrow. We are not in any hurry so off we went on another...More
The owner is a not so good fix it man. Any upkeep looks like it was done by a rookie with notice in his work. Having said that the room was spotless. We were picked up at the airport with their shuttle driven by Aaron...More
1 Thank PAMELA B
Response from IHGCare, Guest Relations Manager at Quality Inn & Suites IAH Bush Airport – EastResponded 28 January 2015
Dear Pamela B,
We appreciate you taking the time to comment about your recent stay at our hotel. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to read that you were satisfied with the level of...More
I stayed at this location while waiting for an early morning flight out of Houston in January 2015. I've stayed at many IHG (Holiday Inn chain) hotels over the past few years and this one ranks near the bottom. The room we had was very...More
Response from IHGCare, Guest Relations Manager at Quality Inn & Suites IAH Bush Airport – EastResponded 25 January 2015
Thank you very much for taking the time to share your feedback. We always strive to provide great service to all of our guests. However, it seems that we were not able to execute an exemplary hotel stay experience due to the condition...More
I was hesitant to book this location because of its' proximity to the airport. But I was pleasantly surprised by the quietness and the quality of the bed. The bed was a very high quality memory foam type. The front desk staff was also very...More
1 Thank joesmithChicago
Response from Margarita G, General Manager at Quality Inn & Suites IAH Bush Airport – EastResponded 16 June 2016
Thank you very much for taking the time to post your comment, we do really appreciate it, our staff takes great pride, in giving you a great stay, and customer service. Hope to host you next time in your next visit.
This hotel had its better days. Staff of the restaurant was friendly with the right customer focus but staff at the desk was not very customer oriented. Room old , stuff broken and lose in the room and the bathroom.One of the elevators was out...More
1 Thank Stefaan V
Response from IHGCare, Guest Relations Manager at Quality Inn & Suites IAH Bush Airport – EastResponded 23 December 2014
Dear Stefaan V,
Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to...More
Response from Margarita G | Property representative |
We have our complimentary shuttle service that will start at 4:30am everyday. The night prior to your departure we will sign your room up for the shuttle service to IAH airport. Should you have any further... More
We have our complimentary shuttle service that will start at 4:30am everyday. The night prior to your departure we will sign your room up for the shuttle service to IAH airport. Should you have any further questions or need assistance booking a room please call us at 281-446-9997 and our front desk agents will be more then happy to assist you.