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Holiday Inn Express Houston Bush Intercontinental Airport East

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Holiday Inn Express Houston Bush Intercontinental Airport East
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123 Reviews from our TripAdvisor Community

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Showing 115: English reviews
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Pittsfield, Massachusetts
Reviewed 9 March 2017

I had a very pleasant stay with a nice room, hearty breakfast with several healthy choices, coffee available, and a great happy hour every evening. Staff was extremely pleasant and went out of their way to make my stay pleasant. Would recommend this place again.

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Helpful?
Thank Darlene B
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Thank you very much for choosing our Hotel for your Stay, we really appreciate your business , its a pleasure to hear you were satisfied, that's what we are here for to serve our guest, hope we can host you once again, on your next visit to our city. Regards

Portland
Reviewed 19 January 2017

United sent us here after they messed up our connecting flights. It was a few hours of sleep amd back to the airport. Holiday Inn Express and it's identical twin offerings from the other Hotel chains has become so generic that i struggle to review them. Overall, it was fine. Service was fine, room was fine. Bed was fine. Check-in...

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Helpful?
Thank kaybradj
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Thank you very much for staying with us, we feel sorry you had to be delayed on your flight, but we appreciate your comment, and hope we can host you once again, on your next visit to our city. Regards Margarita Garcia General Manager

Long Beach, Mississippi
Reviewed 30 November 2016 via mobile

Nice Holiday Inn Express. Got upgraded to a mini suite. Its what you would expect from this IHG property. Staff very nice and accommodating. Quick pickup from airport. Micro and frig in room. Recommend.

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Helpful?
Thank Will O
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

We appreciate very much your comment, and we are glad you enjoyed your stay, we look forward to host you on your next visit to our city. Regards Margarita Garcia General Manager

Reviewed 22 November 2016

we stayed here for a night while traveling to Orlando, shuttle was very convenient and hot breakfast was small but very good as in any Holiday Inn we've been. Shuttle drivers were both very nice and made our trip better.

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Helpful?
Thank Lia I
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Thank you very much for comment we truly appreciate it, hope to have you once again on your next stay. Margarita Garcia General Manager

Manhattan Beach, California
Reviewed 18 November 2016 via mobile

My business colleague and I stayed here on a recent business visit to Houston. The rooms are a little dated and they upgraded us due to our status, but the only thing that made it an upgrade was a jacuzzi tub (who takes a bath). The breakfast was disappointing as there was no sausage for the biscuits & gravy. Not...

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Helpful?
Thank Andy F
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Thank you for your review. We apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Margarita Garcia...

Reviewed 31 August 2016 via mobile

My husband travels very frequent for business & occasionally I go along. We also travel frequently for pleasure. This Holiday Inn Express is the WORST we have stayed at. Very run down, horrible beds, air conditioner was awful, never cooked the room down. The whole room had a wet damp feel to it. Sheetrock damage visible in many places. Will...

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Helpful?
Thank KimHughes
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We are in the process of starting remodiling in the middle of this month. We value your comments and...

Calgary, Canada
Reviewed 10 August 2016

Great suite with mini kitchen. Beds comfortable, pillows fresh. Breakfast is included free and we were surprised to see pancakes and sausage available. Hotel is Not that new but seemed clean enough overall.

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Helpful?
Thank Grammajan3
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

We appreciate your comments, and we hope we may host you once again on your next visit to Houston. Regards

Miramichi, Nb. Canada
Reviewed 8 July 2016

We were not supposed to be staying overnight in Houston...but the Airline had not given us enough time between flights ( Houston airport is enormous )..hence we missed our connecting flight.. We were put up in the Holiday Inn Express by the Airport.. The front desk staff could not have been any more accommodating..they were wonderful..I was in need of...

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Helpful?
Thank Victoria477
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

We really appreciate your time, to post a great comment for our staff, we are committed to give the best service to all our customers, and for all of us, knowing we accomplish it , gives us a satisfaction feeling we are giving you ,what you are looking for. Thank you on behalf of all our staff members

Aberdeen, United Kingdom
Reviewed 16 June 2016

First off took forever to check in, I appreciate its busy but the guy on reception was too busy complaining about his sugar levels. Secondly, he didn't give me my extra points or water for being a platinum IHG member. Thirdly, the rooms haven't changed in over 3 years, they're looking very dated, the room I was in had a...

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Helpful?
Thank Dons1977
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

I'm very sorry to hear you had this bad experience on your stay, we have been doing some renovations on some areas, the rooms will start to remodel in the month of September, I will definitely talk to the front desk agent that checked you in, to avoid any further situations, like this. We truly appreciate all your comments, please...

Denver, Colorado
Reviewed 12 June 2016 via mobile

I had an unexpected overnight at IAH due to a delayed flight and was booked at the Holiday Inn Express near IAH. The shuttle arrived quickly to get to the hotel and check in was easy. The room was kind of dirty and the sheets were scratchy and uncomfortable to sleep in. I had a 530a flight leaving IAH the...

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Helpful?
1Thank Brad B
Margarita G, General Manager at Holiday Inn Express Houston Bush Intercontinental Airport East, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We have several taxi phones who work for the airport shuttles, and even that they are close they have a...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Houston Bush Intercontinental Airport. We offer the luxuries of a full service hotel at the convenience of an Express. All of our rooms are 2 room suites with living room and bedroom that feature a Microwave and Refrigerator, High speed Wireless Internet, and our Smart Start Hot Breakfast. ... more   less 

Additional Information about Holiday Inn Express Houston Bush Intercontinental Airport East

Address: 7014 Will Clayton Pkwy, Humble, TX 77338-8168
Region: United States > Texas > Texas Gulf Coast > Humble
Price Range: $121 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Houston Bush Intercontinental Airport East 2.5*
Number of rooms: 61
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Also Known As:
Holiday Inn Express Houston Bush Intercontinental Airport East Hotel Humble
Holiday Inn Humble
Humble Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Houston Bush Intercontinental Airport East staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express Houston Bush Intercontinental Airport East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from elevator.”
Victoria477, 8 Jul 2016 | Read review
“Best to keep away from the road side of the hotel as it can be noisy.”
Dons1977, 16 Jun 2016 | Read review
“Doesn't matter. They are not noisy !”
Dumos, 26 May 2016 | Read review
“We chose to eat at Chipotle just north of the hotel. There did not seem to be a multitude of dining options. The rooms have a nice fridge and microwave.”
Travelartgolf, 19 Apr 2015 | Read review
“Avoid room 107 until the door had been repaired.”
Houcktj, 5 Apr 2015 | Read review
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