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    Westin Oaks Houston at the Galleria

    5011 Westheimer Rd, Houston, TX 77056-5602
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 137
    USD 290*
    USD 153*
    USD 245*
    USD 245*
    Traveller (138)
    Room & Suite (213)
    Pool & Beach (24)
    Westin Galleria Houston Hotel
    944 reviews
    #114 of 504 hotels in Houston
     
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    Overview

    • Excellent29%
    • Very good35%
    • Average20%
    • Poor8%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    4 Star Hotel
    All hotel details
    Offers from Westin Oaks Houston at the Galleria
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    Westin Galleria Houston Hotel
    944 reviews
    #114 of 504 hotels in Houston
     
    JW Marriott Houston
    804 reviews
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    Sheraton Suites Houston Near The Galleria
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (714)
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    11 - 15 of 714 reviews

    Reviewed 22 February 2017 via mobile

    The noises never stopped. This hotel is not soundproof at all. Between door slamming, or even just opening, some constant banging, loud voices and street noises it is not where I'd recommend if you are trying to sleep. Try to get as far away from...More

    1  Thank Kennedy H
    Response from Daisy M, Westin Experience Specialist at Westin Oaks Houston at the Galleria

    Greetings Kennedy H, Thank you for providing your valuable candor on this recent stay at the Westin Oaks Houston. I sincerely apologize your tranquility was obstructed by continuous noise from the surrounded areas. As part of the Westin experience, we strive to maintain a restful...More

    Reviewed 21 February 2017 via mobile

    Nice hotel attached to the mall. Rooms were clean and well equipped. The over all hotel was feeling a bit tired but Houston as a whole was feeling a bit tired. The staff were very nice and very helpful.More

    Thank Stephen G
    Response from Daisy M, Westin Experience Specialist at Westin Oaks Houston at the Galleria

    Greetings Stephen G, Thank you for your feedback regarding your most recent stay at the Westin Oaks Houston. We are delighted to be awarded a high ranking but regret to know the aesthetics of our hotel and city obstructed your overall view. As we transition...More

    A TripAdvisor Member
    1
    Reviewed 11 February 2017 via mobile
    Google Translation

    La localización es fabulosa! Necesita remodelación urgente principalmente en baños, alfombras, etc... urge enfocarse más en la limpieza de los...More

    Thank A TripAdvisor Member
    Response from Daisy M, Westin Experience Specialist at Westin Oaks Houston at the Galleria
    Google Translation

    Saludos, Gracias por tomar el tiempo en proporcionarnos valiosos comentarios sobre su recién estancia en el Westin Oaks Houston. Me...More

    Reviewed 8 February 2017 via mobile

    We made the mistake of planning our trip to Costa Rica with a stopover in Houston at the same time as Super Bowl so hotel prices were way too expensive. We managed to book a room at the Westin because we wanted to see and...More

    Thank darcy b
    Management response:

    Greetings Thank you for sharing your feedback on your recent stay with us. It is so wonderful to hear that our staff was friendly. Just want to keep you informed that we are currently refreshing our rooms. We hope we have the opportunity to welcome...More

    Reviewed 31 January 2017

    The check in process was horrible. I thought I would right a review before I even completed my stay They were busy, but then when we came to check in at 3:30 (after check in time) they told us they did not have our room...More

    1  Thank Nicole D
    Management response:

    Thank you for providing us feedback regarding your recent stay at The Westin Oaks Houston. We sincerely apologize for the situations you have experienced and can assure you that this does not meet our standards. Your feedback is a very important tool to guide our...More

    Westin Galleria Houston Hotel
    944 reviews
    #114 of 504 hotels in Houston
     
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    Sheraton Suites Houston Near The Galleria
    519 reviews
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    Hyatt Regency Houston/Galleria
    510 reviews
    #30 of 504 hotels in Houston
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • USD 147 - USD 382 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #34 Luxury Hotel in Houston
    • #112 Business Hotel in Houston
    Photos
    Traveller (138)
    Room & Suite (213)
    Pool & Beach (24)
    Dining (21)
    Nearby
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    Nearby Attractions
    The Galleria
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    Questions & AnswersAsk a question
    Evann724
    What is the kids club?
    4 November 2016|
    Answer Show all 2 answers
    Response from TXHOUNDDOG | Reviewed this property |
    Sorry we have no kids so can't help you there.
    0
    Votes
    396george1967
    is the key card required to access the elevator?
    30 August 2016|
    Answer Show all 4 answers
    Response from MRCBR | Reviewed this property |
    No, you select your floor and there are no buttons once inside the elevator.
    0
    Votes
    Tracy K
    We are booked to stay with you end August. Are there any renovations being done at that time? Also, can you please advise if you can get transport from the hotel to the Space Centre or do we have to hire a car? If so, can you help us with car hire? Thank you.
    26 July 2016|
    Answer Show all 2 answers
    Response from Luis B | Reviewed this property |
    When I have stayed at The Westin in Houston, the concierge has always been helpful to get transportation anywhere around the Greater Houston area. Specially touristic places.
    0
    Votes
    Room Tips
    "location in galleria mall good for shoppers!!"
    Read review
    "Floor 20 was terribly musty smelling so if you have allergies - ask for a different floor."
    Read review
    "Get a view of downtown"
    Read review
    "Put the "cheesecake factory" into your navigator for directions to the Westin Oaks entrance is..."
    Read review