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The Whitehall Houston

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The Whitehall Houston
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298 Reviews from our TripAdvisor Community

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Showing 285: English reviews
Reviewed 14 August 2016 via mobile

I recently had an event at the Whitehall Houston, and to say the least it turned out great. The sales and catering teams were amazing and help me create a fantastic retreat for 30 families. I cannot wait to come back and stay again! I apologize to the front service crew for the constant annoyance I gave you but your...

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Helpful?
Thank Drew D
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Drew D, Thank you so much for taking your valuable time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that you had a wonderful memorable time here with us. It was definitely our pleasure to be the host hotel for the family retreat and I...

Reviewed 14 August 2016 via mobile

This hotel is clean, spacious and centrally located. They also have a "Texas resident" discount making it a very good value. The staff is friendly. Check in was easy plus they have 24 hour valet parking you can use if you are driving there. Enjoy!

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Thank KL214504
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear KL214504, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am very delighted to hear that you found everything enjoyable during your stay. We definitely appreciate the great feedback and the five star review and it was a true pleasure to have...

Reviewed 14 August 2016 via mobile

I came to the Whitehall for Jorge's Celebration of Life which was in the Bayou Ballroom. We used the valet parking. The valet people were very fast, great service. We were greeted in the lobby and told how to get to the Bayou Ballroom, which is where the party was held. The hotel was very clean and the ballroom was...

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1Thank Melodie C
Reviewed 14 August 2016 via mobile

Recently visited this hotel for a buddy's bday party and was ultra impressed!! Great food! The tacos and nachos they had were delicious! Great service from the friendly staff! The hotel is decorated gorgeously and is a large improvement from the hotel it used to be before becomig The Whitehall. This is a great place for event! 5/5

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1Thank Chesaré J
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Chesare J, Thank you so much for taking your time to fill out an online review regards to your recent event with us at The Whitehall Houston. I am delighted to hear that you had a amazing memorable time overall. Thank you so much for the five star review and I hope we can have the pleasure to have...

Reviewed 14 August 2016 via mobile

Went for a celebration to a friends party.had a amazing time staff and service was really friendly and great.bathrooms and party hall was really clean,food was also really tasty.Would recommend to people that need to have celebration or graduating party.

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Thank Uzi C
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Uzi C, Thank you so much for taking your valuable time to fill out an online review regards to your recent event with us at The Whitehall Houston. I am delighted to hear that you had a wonderful memorable time at the party. We are always striving for the best and it is a pleasure to hear that we...

Reviewed 14 August 2016 via mobile

Such a beautiful hotel! I had such a great time at Jorge's birthday party! Great staff and friendly service just amazing! I plan to come for my daughters birthday she was in love with the room❤️❤️ I loved the clean bathrooms especially the baby changing area and I love that you have one on the men's bathroom so my husband...

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Thank Ericka V
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Ericka V, Thank you so much for taking your valuable time to fill out a online review regards to your recent stay and event with us at The Whitehall Houston. I am delighted to hear that you had an amazing time overall and it would be our honor to help celebrate your daughter's special 5th birthday! We can't wait...

Reviewed 13 August 2016 via mobile

The Whitehall in Houston was a great experience.. The front desk staff are very attentive, especially Jorge!! He made us feel at home from the second we walked in. The room was beautiful, I LOVE the bathroom mirror!! The food at Edgar's Hermano, located on the second floor, is delicious!! Not as busy as it should be, but very comfortable....

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Thank Kayla S
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Kayla S, Thank you so much for taking your valuable time to fill out an online review regards to your recent stay with us at the Whitehall Houston. I am very delighted to hear that you had a memorable great stay! We love making sure every guest has a true southern hospitality experience and it's a delight to see...

Reviewed 11 August 2016

The hotel is amazingly clean, warm and welcoming southern hospitality and Marcos in Edgard Hermano is one of the best bartender ever! The food in Edgar's is amazing too! I give Whitehall a ten out of ten!

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Thank Patricia B
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Patricia B, Thank you so much for taking your valuable time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that you had a great stay and time at our hotel. We are always striving to perfect our Southern hospitality and I am happy to see...

Houston, Texas
Reviewed 11 August 2016

I love the energy of the staff....Omar, Mustafa are so wonderful to start off your stay. There was an absolute diamond and his name is Jorge and the gentleman at the front desk is charming as well.....to die for!!! I had a last minute breakfast request and they made it happen for me and it was delish.....Chicken Biscuits, yummy! Thank...

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Thank ajenjac
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear ajenjac, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am very delighted to hear that your stay overall was memorable and relaxing. Our associates are definitely the charm of our hotel and I am glad Jorge, Omar, Mustafa, and the front...

Reviewed 9 August 2016

Incredible experience! The staff, from the valet attendants to the front desk, was all friendly and obliging. When we booked the reservation, we requested a tub in our room, but were disappointed when we walked in to find only a stand up shower. The front desk immediately went to work to remedy their mistake and ended up upgrading us to...

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Helpful?
Thank Rob O
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Rob O, Thank you so much for taking your valuable time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that you had a overall memorable stay here with us and had a great time at the Astros game! Every feedback is very important to me...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Downtown Houston hotels that offer distinct accommodations and an accessible location are hard to find, but The Whitehall Hotel is just that. A premier locale situates us between the buzzing industry sector including giants such as KBR and Chevron as well as fantastic Houston attractions such as Minute Maid Park, George R. Brown Convention Center, Discovery Green, Greenstreet, The Toyota Center and MANY MORE!Retire to your room and enjoy luxurious bedding with home-like features such as wood flooring, glass showers, window shades, keurig coffee makers and over 80+ HD TV Channels. Enjoy Southern hospitality and treats with our Sothern Delights cookies and Complimentary Sothern Delights bottled water. Our Sothern Host is your H-Town expert and available to assist you in experiencing Our Town, Your Home. Modern Houston hotel amenities such as free high-speed Internet and premium cable in every room. For that extra hint of comfort, our luxury suites and executive rooms provide extra spacious accommodations. During your stay, take advantage of our state-of-the-art 24-hour fitness center, to include PRECOR equipment. Our three unique and dining outlets are a can't miss! Edgar's Hermano offers unique Tex-Mex meets Southern cuisine, and Buffalo Bayou offers specialty coffee drinks and fresh grab n' go salads, sandwiches and pastries. Our outdoor kitchen & bar, Part & Parcel features an intelligently curated cocktail list and relaxed courtyard setting making Part & Parcel the perfect downtown destination to meet up with friends or make some new ones under the Texas stars. Our team of expert mixologists specialize in both classic cocktails and original libations, which are complemented by a tempting small plate menu and a heaving helping of Southern hospitality. Meeting and Event planners in Houston will adore our extensive ballroom and breakout spaces, serving up to 500 guests. For that winning Houston, Texas vacation or business trip, choose the ample comforts and thoughtful convenience of The Whitehall Hotel, Houston's Most Iconic Boutique Hotel - REDEFINED. ... more   less 

Additional Information about The Whitehall Houston

Address: 1700 Smith Street, Houston, TX 77002 (Formerly Crowne Plaza Houston Downtown)
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $185 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Whitehall Houston 4*
Number of rooms: 259
Reservation Options:
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Also Known As:
Crowne Plaza Houston Downtown Hotel Houston
Houston Crowne Plaza
The Whitehall Houston Texas
Hotel Style:
#3 Luxury Hotel in Houston
#42 Romantic Hotel in Houston
#136 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Whitehall Houston staff and other travellers.
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Questions? Get answers from The Whitehall Houston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get a room facing the outdoor bar area, or prepare hear live music all night”
 of 5 bubbles llorenztibbs, 22 Feb 2017 | Read review
“Get a top floor room for nice views!”
 of 5 bubbles rp0711, 30 Jan 2017 | Read review
“all three rooms i have stayed in were quiet and had great views”
 of 5 bubbles dinger133, 27 Jan 2017 | Read review
“Definitely share in on the hospitality and you could be treated to some perks!”
 of 5 bubbles angelt745, 26 Jan 2017 | Read review
“Request a high floor if you like the city view”
 of 5 bubbles kbetts397, 20 Jan 2017 | Read review
5 of 5