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The Whitehall Houston

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The Whitehall Houston
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358 Reviews from our TripAdvisor Community

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Showing 344: English reviews
Houston, Texas
Reviewed 15 November 2016

Hotel upgraded from the former CROWNE Plaza to independent boutique style hotel. Rooms have hardwood floors with great amenities. The staff from the restaurant, front office, concierge and valet is top notch. They really do a good job of remembering you and are extremely proactive. The graveyard crew is wonderful and knowledgable and gives many options on what to do...

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Helpful?
Thank SteveRHouston
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear SteveRHouston, Thank you so much for taking your valuable time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that you had a great stay and time at our hotel. We are always striving to perfect our Southern hospitality and I am happy to hear that...

Auburn, Maine
Reviewed 15 November 2016

Stayed here several times in the past. If I ever visit Houston again, this is the place I'll stay. It's a classic older hotel that's all spruced up with many modern amenities. It a great place to stay because it's located in the downtown area.

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Helpful?
Thank MadeinMe
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear MadeinMe, Thank you so much for taking your valuable time out of the day to fill out an online review regards to your recent stay with us at The Whitehall Houston Hotel. I am very delighted to hear that we have always made your stays pleasant and that we are the hotel to stay during your visit to Houston!...

San Antonio, Texas
Reviewed 14 November 2016

I loved this hotel! Where to begin? We had a beautiful room (1209) that overlooked downtown and midtown, stocked with all the ammenities that one could need and want. The Staff was amazing and did everything to ensure our stay was nothing but luxurious. I have to thank a couple of individuals in particular who made this the perfect stay....

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Helpful?
Thank GoFro
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear GoFro, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston! I am delighted to hear that you had a fantastic stay with us and it was our true pleasure! Well we very much hope to have you back soon so we may welcome...

Norwich, United Kingdom
Reviewed 10 November 2016

Lovely hotel great staff could not have been more helpful the reception staff were outstanding the bar staff were great especially Heather the rooms were spacious and well equipped nothing was too much trouble

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Helpful?
Thank Helen W
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear Helen W, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am very happy to hear that you found everything enjoyable during your stay. We definitely appreciate the great feedback and the five star review and it was a true pleasure to...

Texas
Reviewed 10 November 2016

The Whitehall is part of a boutique chain of properties across the US. It is a very pleasant hotel with a nice ambiance. As is my custom, I typically try to list the pros and cons. Here ya go... Pros: The staff was exceptionally friendly; everyone was polite, offered a smile and a friendly greeting whenever they saw me, and...

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Helpful?
1Thank crbguy
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear crbguy, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am happy to hear that you had a overall good stay with us but disappointed that we were not able to make it a five star stay! We definitely appreciate the great...

Rochester, Minnesota
Reviewed 9 November 2016

We recently stayed at The Whitehall Houston while visiting the International Quilt Festival. We had a great experience. We appreciated the shuttle which transported us from the hotel to the Brown Center and back again. Jorge was a ton of fun & very helpful to suggest places to dine with instructions on getting there. All of his recommendations were great!...

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Helpful?
Thank jko47
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear jko47, Thank you so much for taking your valuable time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that you had a fantastic stay with us and that Jorge was able to make it even more memorable! I hope we can get the honor to...

High Springs, Florida
Reviewed 8 November 2016

Room was over the top. Clean and so comfortable. Every employee that I had contact with had a smile on their face and were more than pleasant. Room service was fast and good. It was a good location and everyone was anxious to help with information.

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Helpful?
Thank weiffenbac
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear weiffenbac, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that you had a better than great stay with us! We appreciate the wonderful feedback and I truly hope that we will get the honor to have you...

Alexandria, Virginia
Reviewed 7 November 2016

Everything was great from customer service to a good night's rest after a weekend of traveling Houston. From the time we arrived, we were greeted like a King and Queen. What a great feeling. Check-in/check-out was super easy. The restaurant on the second floor was fabulous. Again, great customer service and great food! I would definitely stay here again. With...

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Helpful?
Thank jmahugs09
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear jmahugs09, Thank you so much for taking your time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that you had an excellent stay and that you enjoyed our southern hospitality. We are always striving to perfect our southern hospitality so thank you so much for...

LaCrosse
Reviewed 7 November 2016

We were in town for the Houston international Quilt festival. The experience was enhanced with Jorge Flores at the front desk. He gave us great directions, great places to eat, had water with cucumbers and or strawberries in it that was so refreshing on our return from the convention center. He always ha don't a smile and a great sense...

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Helpful?
Thank MKTLaCrosse
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear MKTLaCrosse, Thank you so much for taking your valuable time to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am delighted to hear that your stay and experience was enhanced and wonderful with Jorge's assistance. I hope we can get the honor to have you back for next year's Houston...

Cibolo, Texas
Reviewed 6 November 2016

From the moment I arrived at the hotel, I felt welcomed. The concierge was super upbeat and offered us infused water and snacks. Check-in was a breeze. The room (single with king bed) was nice and comfortable. The bathroom was pretty small. Some of the furniture showed a lot of wear. The bed and pillows were very comfortable. Valet parking...

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Helpful?
Thank LiveTexasTravelWorld
SKhatri, General Manager at The Whitehall Houston, responded to this review

Dear LiveTexasTravelWorld, First and foremost, thank you so much for taking your valuable time out of the day to fill out an online review regards to your recent stay with us at The Whitehall Houston. I am happy to hear that you had a overall good stay but sadden to hear that we were not able to make it a...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Downtown Houston hotels that offer distinct accommodations and an accessible location are hard to find, but The Whitehall Hotel is just that. A premier locale situates us between the buzzing industry sector including giants such as KBR and Chevron as well as fantastic Houston attractions such as Minute Maid Park, George R. Brown Convention Center, Discovery Green, Greenstreet, The Toyota Center and MANY MORE!Retire to your room and enjoy luxurious bedding with home-like features such as wood flooring, glass showers, window shades, keurig coffee makers and over 80+ HD TV Channels. Enjoy Southern hospitality and treats with our Sothern Delights cookies and Complimentary Sothern Delights bottled water. Our Sothern Host is your H-Town expert and available to assist you in experiencing Our Town, Your Home. Modern Houston hotel amenities such as free high-speed Internet and premium cable in every room. For that extra hint of comfort, our luxury suites and executive rooms provide extra spacious accommodations. During your stay, take advantage of our state-of-the-art 24-hour fitness center, to include PRECOR equipment. Our three unique and dining outlets are a can't miss! Edgar's Hermano offers unique Tex-Mex meets Southern cuisine, and Buffalo Bayou offers specialty coffee drinks and fresh grab n' go salads, sandwiches and pastries. Our outdoor kitchen & bar, Part & Parcel features an intelligently curated cocktail list and relaxed courtyard setting making Part & Parcel the perfect downtown destination to meet up with friends or make some new ones under the Texas stars. Our team of expert mixologists specialize in both classic cocktails and original libations, which are complemented by a tempting small plate menu and a heaving helping of Southern hospitality. Meeting and Event planners in Houston will adore our extensive ballroom and breakout spaces, serving up to 500 guests. For that winning Houston, Texas vacation or business trip, choose the ample comforts and thoughtful convenience of The Whitehall Hotel, Houston's Most Iconic Boutique Hotel - REDEFINED. ... more   less 

Additional Information about The Whitehall Houston

Address: 1700 Smith St, Houston, TX 77002-7317 (Formerly Crowne Plaza Houston Downtown)
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $183 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Whitehall Houston 4*
Number of rooms: 259
Reservation Options:
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Also Known As:
Crowne Plaza Houston Downtown Hotel Houston
Houston Crowne Plaza
The Whitehall Houston Texas
Hotel Style:
#4 Luxury Hotel in Houston
#42 Romantic Hotel in Houston
#136 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Whitehall Houston staff and other travellers.
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Questions? Get answers from The Whitehall Houston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to face downtown!”
EstefaniaGreen, 26 Apr 2017 | Read review
“I can only speak for my room, but overlooked the pool and a small park. Not much view in the city.”
cesnover, 19 Apr 2017 | Read review
“Try to enjoy the outdoor bar”
jwanza2017, 16 Apr 2017 | Read review
“Try to get an odd number room as those face into downtown”
Rianohtx, 14 Apr 2017 | Read review
“In Downtown Houston but close to all the freeways and easy access to Houston attractions and restaurants.”
LCW-Texas, 12 Apr 2017 | Read review
5 of 5