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The Whitehall Houston

Preferred HotelsUSD 192*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 317*
USD 192*
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USD 194*
USD 194*
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The Whitehall Houston
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376 Reviews from our TripAdvisor Community

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Showing 361: English reviews
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Kansas City, Kansas
Reviewed yesterday NEW

I've stayed at this hotel annually for over five years now, the last two stays have been since it became The Whitehall after having formerly been the Crowne Plaza. I was pleased when it was Crowne Plaza, but I really love the new decor. The outdoor bar is actually a destination rather than an obligatory hotel amenity. Rooms are classy...

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Helpful?
Thank cfcdj
Reviewed 5 days ago NEWvia mobile

Hotel perfectly located downtown Houston. Great room. Very friendly staff, the bartender Marcos was one of my favorite but also libby, the receptionist, is awesome. Breakfast is really good and if you don't want to go out for dinner, you can have a great meal at the second Floor. I liked it a lot.

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Helpful?
Thank piere_00
SKhatri, General Manager at The Whitehall Houston, responded to this review

Piere, thank you for choosing to stay at The Whitehall Houston. We are glad to read you liked your comfortable room and the food we serve. We also appreciate your nice comments about our staff, especially Marcos and Libby. I will be sure to share your compliments with them. It was our pleasure to host you, and we look forward...

kingwood, United States
Reviewed 1 week ago via mobile

We stayed at the Whitehall for a family wedding. We were so impressed with the hotel! Sal, the manager, runs an amazing establishment! From the front desk to the valet to room service we had every need met quickly and politely. I am not a fan of down pillows- no problem! They brought me a foam pillow! We forgot some...

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Helpful?
Thank Caroline D
SKhatri, General Manager at The Whitehall Houston, responded to this review

Caroline, we are delighted you chose The Whitehall Houston for your family wedding. With our attentive associates, upscale facilities and central location in Downtown Houston, our goal is to make sure every event we host is outstanding, and it is great to know we succeeded. Your comments will be shared with our team as they will be pleased to know...

Houston
Reviewed 1 week ago via mobile

I had stayed at this hotel many years ago when it was a Crowne Plaza and I must say that the new "white" look is beautiful! The inside is just as nice as the outside with a more modern look, very fitting for downtown Houston. Our room was very spacious and the housekeeping staff did a great job of keeping...

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Helpful?
Thank jench2615
SKhatri, General Manager at The Whitehall Houston, responded to this review

Thank you for taking the time to post such a wonderful feedback about The Whitehall Houston. We are so delighted to read that you loved our modern, well-kept property, convenient location which was perfect for your needs and your spacious room as well. It was our genuine pleasure to host you, and we look forward to welcoming you again on...

Reviewed 1 week ago via mobile

Amazing hotel all the way around...The makeover is elegant and classy. The staff's level of professionalism and customer service is second to none...From Mo and Steve in valet, to Nikoli and Tate at the front desk, to John and Yemi at the restaurant, to numerous housekeeping needs throughout our wedding weekend, the staff was patient, kind and proactive to our...

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Helpful?
Thank Trip2208
SKhatri, General Manager at The Whitehall Houston, responded to this review

Thank you for choosing The Whitehall Houston as your wedding destination. As you noted in your comments, our staff is always willing to go above and beyond what is required to satisfy a guest's request. We hope you will come back to enjoy more of our hospitality and gracious style of living. It was our genuine pleasure to host you,...

Dallas, Texas
Reviewed 1 week ago

What an awesome staff at The Whitehall! I was in town for two events and the hotel was so convenient for commuting. Just a few steps away from downtown Houston and all that it has to offer! I needed a late check out Saturday and Carmen was so helpful and accommodating. The room was clean and comfy with a great...

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Helpful?
Thank cbrown5530
SKhatri, General Manager at The Whitehall Houston, responded to this review

Thank you for the feedback about your stay at The Whitehall Houston while attending your events. We are delighted to read you loved our convenient location and helpful staff, especially Carmen and Johnny. I will share your compliments with them. It was a pleasure serving you, and we look forward to your next visit soon. Best Regards, Sal Khatri General...

Reviewed 1 week ago via mobile

We stayed at the Whitehall for a family wedding in the downtown area. The staff was most helpful and very pleasant. We had two meals at the restaurant Edgar Hermano. We had two children with us who were picky eaters but both meals were excellent and enjoyed by all. Thank you.

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Helpful?
Thank Theresa D
SKhatri, General Manager at The Whitehall Houston, responded to this review

Theresa, thank you for staying at The Whitehall Houston during the family wedding! We are pleased you and your family enjoyed the exceptional service provided by our associates and relished the food we serve at Edgar Hermano. Thanks again for being our guest, and we hope to see you all again soon. Best Regards, Sal Khatri General Manager

Reviewed 1 week ago

I stayed at the Whitehall for an education conference and it was just blocks from where I lived downtown between 2008-2011. Excellent service and affable staff. The room was clean, spacious, and had a pretty good view of the Houston skyline (I was on the 12th floor). Houston is a city with a gorgeous downtown area, lots of restaurants, if...

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Helpful?
Thank Timm W
SKhatri, General Manager at The Whitehall Houston, responded to this review

Timm, we are delighted you had an excellent stay at The Whitehall Houston while attending a conference. We are glad to read that our location close to all the attractions in the area was the highlight of your visit and you also enjoyed our service. It was a pleasure having you as our guest, and we look forward to your...

Dickinson, Texas
Reviewed 1 week ago via mobile

So far, we have stayed one of our two nights. To sum it up, the staff is amazing, the rooms are cozy but comfortable, room service is great and the convenience of the location is awesome! Now the long version 🙂 When we arrived, the gentleman at the front desk congratulated us on our 3rd wedding anniversary and offered complimentary...

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Helpful?
Thank Motorcycle-Mama73
SKhatri, General Manager at The Whitehall Houston, responded to this review

It was a pleasure having you as our guest at The Whitehall Houston on your 3rd Anniversary. We are delighted you loved our staff, especially Biku, Iris and Johnny, as they were always willing to go above and beyond what is required to satisfy your needs. I will surely share your compliments with them. We are glad you and your...

NZ
Reviewed 1 week ago

Friendly staff, clean hotel and good value for a one night stay before flying out. Edgars Hermano, the on site restaurant had very good food, tasty with a tex-mex theme and the coffee was nice too. I'm not sure what the location was like as we were only here one night.

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Helpful?
Thank tropicalsundae
SKhatri, General Manager at The Whitehall Houston, responded to this review

Thank you for taking the time to review your stay at The Whitehall Houston. We are delighted to know our service and the food we serve at Edgar’s Hermano met your expectations, and you found us to be a great value. We appreciate you choosing us over other hotels in the area, and look forward to welcoming you and your...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Downtown Houston hotels that offer distinct accommodations and an accessible location are hard to find, but The Whitehall Hotel is just that. A premier locale situates us between the buzzing industry sector including giants such as KBR and Chevron as well as fantastic Houston attractions such as Minute Maid Park, George R. Brown Convention Center, Discovery Green, Greenstreet, The Toyota Center and MANY MORE!Retire to your room and enjoy luxurious bedding with home-like features such as wood flooring, glass showers, window shades, keurig coffee makers and over 80+ HD TV Channels. Enjoy Southern hospitality and treats with our Sothern Delights cookies and Complimentary Sothern Delights bottled water. Our Sothern Host is your H-Town expert and available to assist you in experiencing Our Town, Your Home. Modern Houston hotel amenities such as free high-speed Internet and premium cable in every room. For that extra hint of comfort, our luxury suites and executive rooms provide extra spacious accommodations. During your stay, take advantage of our state-of-the-art 24-hour fitness center, to include PRECOR equipment. Our three unique and dining outlets are a can't miss! Edgar's Hermano offers unique Tex-Mex meets Southern cuisine, and Buffalo Bayou offers specialty coffee drinks and fresh grab n' go salads, sandwiches and pastries. Our outdoor kitchen & bar, Part & Parcel features an intelligently curated cocktail list and relaxed courtyard setting making Part & Parcel the perfect downtown destination to meet up with friends or make some new ones under the Texas stars. Our team of expert mixologists specialize in both classic cocktails and original libations, which are complemented by a tempting small plate menu and a heaving helping of Southern hospitality. Meeting and Event planners in Houston will adore our extensive ballroom and breakout spaces, serving up to 500 guests. For that winning Houston, Texas vacation or business trip, choose the ample comforts and thoughtful convenience of The Whitehall Hotel, Houston's Most Iconic Boutique Hotel - REDEFINED. ... more   less 

Additional Information about The Whitehall Houston

Address: 1700 Smith St, Houston, TX 77002-7317 (Formerly Crowne Plaza Houston Downtown)
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $176 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Whitehall Houston 4*
Number of rooms: 259
Reservation Options:
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Also Known As:
Crowne Plaza Houston Downtown Hotel Houston
Houston Crowne Plaza
The Whitehall Houston Texas
Hotel Style:
#4 Luxury Hotel in Houston
#42 Romantic Hotel in Houston
#136 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Whitehall Houston staff and other travellers.
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Questions? Get answers from The Whitehall Houston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor”
zervando, 11 May 2017 | Read review
“Ask to face downtown!”
EstefaniaGreen, 26 Apr 2017 | Read review
“I can only speak for my room, but overlooked the pool and a small park. Not much view in the city.”
cesnover, 19 Apr 2017 | Read review
“Try to enjoy the outdoor bar”
jwanza2017, 16 Apr 2017 | Read review
“Try to get an odd number room as those face into downtown”
Rianohtx, 14 Apr 2017 | Read review
5 of 5
Preferred Hotels
USD 192* /night
View Deal
Expedia.comUSD 194
Booking.comUSD 194
HotelQuicklyUSD 317
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*Disclaimer
Prices are for 1 room, 2 adults
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