We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Westin Galleria Houston Hotel

Save
Traveller (191)
Room & Suite (181)
Pool & Beach (24)
Nearby Hotels
See allSee all
Overview
  • Excellent30%
  • Very good36%
  • Average21%
  • Poor8%
  • Terrible5%
Travellers talk about
“heavenly bed”(18 reviews)
“self parking”(26 reviews)
Free Internet
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Westin Galleria Houston Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Westin Galleria Houston Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,026)
There are newer reviews for Westin Galleria Houston Hotel
See the most recent reviews
Filter reviews
931 results
Traveller rating
292
298
202
87
52
Traveller type
Time of year
LanguageEnglish
More languages
292
298
202
87
52
Show reviews that mention
All reviewsheavenly bedself parkinglocation is greatrooms are largeeasy accessbusiness centerhotel restaurantbusiness tripenjoyed my stayconferencevaletgymgarageconveniencestarbucksproscons
FilterEnglish
Updating list...
321 - 325 of 931 reviews
Reviewed 21 March 2015

You won't be disappointed...the staff was pleasant and who doesn't want a hotel walking distance from the mall. Beautiful place to visit. I will def will book at this hotel again. If I ever visit houston again.

Thank whynotgo2
Reviewed 18 March 2015

all in all a good hotel, with good staff and a superb location right next to the galleria shopping mall. the gym is somewhat clinical and bare, but ok for a workout. the hotel bar is located just outside of the hotel, you have to...More

Thank Petungsan
Response from Jennifer R, Guest Relations Supervisor at Westin Galleria Houston HotelResponded 29 March 2015

Dear MJG76, We appreciate your review of the Westin Galleria. We strive in providing out guests with a refreshing atmosphere to unwind in and are elated to hear that you enjoyed our spacious rooms. We hope to be able to continue hosting you during any...More

Reviewed 15 March 2015 via mobile

Overall we had a good stay. Just a few things to mention. The shower in 1637 was leaking and caused the shower head to have a low flow. The view from both 1637/1638 were not that great. On our last night I couldn't sleep because...More

Thank Brian V
Response from Jennifer R, Guest Relations Supervisor at Westin Galleria Houston HotelResponded 17 March 2015

Dear BrianVilayvanh, Thank you for taking the time to review your recent stay at the Westin Galleria and for bringing these occurrences to our attention. Please be assured that we have brought the shower to the attention of our engineering department to have it fixed...More

Reviewed 15 March 2015

My husband and I are Starwood platinum members, stayed plenty of times in Starwood network hotel but this time in Westin Houston is a disaster. It's almost 1 am in the morning however our floor is vibrating because of the awfully loud music playing on...More

1  Thank Aulaeum
Response from Jennifer R, Guest Relations Supervisor at Westin Galleria Houston HotelResponded 29 March 2015

Dear Aulaeum, We appreciate your candor and genuinely regret the disruption in your stay caused by the event being held. I assure you this is not a regular occurrence and we have addressed the issue with the Director of Sales. We hope you will allow...More

Reviewed 14 March 2015

This hotel as best as others Westin. Good location and thank God they have coffee maker in room to release my jet lag after 20 hours flight to Houston. Food are delicious and facilities are good. The best thing is they have a bridge, which...More

1  Thank biasaja
Response from Jennifer R, Guest Relations Supervisor at Westin Galleria Houston HotelResponded 29 March 2015

Dear biasaja, We are elated to hear that you enjoyed your stay at the Westin Galleria and that our location assisted in providing you with a memorable Westin experience. We strive in providing our guests with personalized and instinctive service and are grateful to hear...More

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Outdoor pool
Details
Price range
USD 147 - USD 405 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Luxury Hotel in Houston
#125 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 147 - USD 405 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Luxury Hotel in Houston
#125 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (191)
Room & Suite (181)
Pool & Beach (24)
Dining (14)
Amenities (24)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Tenderminded1430
22 June 2016|
Answer
Response from Juan Pablo M | Reviewed this property |
I am sorry, I didn't get the change to go to the pool this time and Front desk didn't informed us anything
0
Votes
Sadie'schoice
29 January 2016|
AnswerShow all 13 answers
Response from Tutu1973 | Reviewed this property |
Daily grill right outside hotel in mall is a great place. Like a little walk?? Go to ice skating rink downstairs to La Madeline .
1
Vote
Room Tips
"I stayed on the 18th floor. It was quiet with a view of the city. the view from the 24th floor meeting room..."
Read review
"Top floor but dont expect any views"
Read review
"Higher floors give You a great view ."
Read review
"The Front Desk Staff (Melanie Jiro, in particular) will help you determine the best room for your needs."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing