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Westin Galleria Houston Hotel

TripAdvisorUSD 219*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 318*
USD 219*
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USD 303*
USD 300*
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Westin Galleria Houston Hotel
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943 Reviews from our TripAdvisor Community

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Showing 856: English reviews
connecticut
Reviewed 10 October 2014 via mobile

Good location but a hotel in need of a renovation. Bed is heavenly but carpets, decor, bathrooms and service are in need of a refresh. The amenities are few. The personal items in the bath are Sheraton brand already. There are far better choices in Houston... Pick one.

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Helpful?
1Thank randaConnecticut
Jennifer R, Guest Relations Supervisor at Westin Galleria Houston Hotel, responded to this review

Dear RandaConnecticut, Thank you for taking the time to review your recent stay at the Westin Galleria. We appreciate all guest feedback as it allows us insight to the guest experience. We are glad you enjoyed our heavenly bed. You may be interested to know that our last renovation was in 2009 however per Westin and Starwood standards shall be...

San Antonio, Texas
Reviewed 9 October 2014

I travel regularly to Dallas and have stayed at the Westin Galleria several times. I like this particular hotel based on its great weekend rates, proximity to my business and attachment to the Galleria Mall, which keeps my wife and son entertained while I attend to business. There are pleanty of good restaurant and food options to chose from in...

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Helpful?
Thank Chuck R
Jennifer R, Guest Relations Supervisor at Westin Galleria Houston Hotel, responded to this review

Dear Chuck R, We are thrilled to hear that you and your family enjoyed your time at the Westin Galleria. We hope to continue sharing memories during all future travels to the Houston Galleria area! Be well, Jennifer Rincon

Washington, District of Columbia, United States
Reviewed 1 October 2014

My major issue while staying at this hotel was that Houston is very hot. With that said the hotel was great, it was always at a comfortable temperature, clean, employees were very helpful, and the fact that it was attached to the mall was a plus as there were no microwaves in the rooms or a restaurant on site. Overall...

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Thank Crystal P
Providence, Rhode Island
Reviewed 29 September 2014

I stayed at this place a few months ago. It was a great experience, the staf was friendly, the hotel was clean and comfortable. If it wasnt for business it would be a nice place to visit with my family! Wouldnt mind going again.

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Helpful?
Thank Matt I
Lamotte-Beuvron, France
Reviewed 26 September 2014

Even if this hotel is part of the SPG reward program, it's an old hotel. The reception desk does not welcome you as a guest but simply as "customer" (even if you're SPG guest ...). The room has enough place but need to be refurbished (material seems to be 15 years old). The bar is just open at lunch hours...

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1Thank vincent2208
New York
Reviewed 25 September 2014

Checked in at 9 PM, no acknowledgement of my platinum status, didn't have my reserved room type so I was stuck in a room with double beds, dingy hallways, no Internet access in the gym, buttons on the treadmill didn't work, no water in the gym, no Wall Street Journal's in the hotel, no club lounge, charged me $12 for...

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Helpful?
1Thank nycnd
Jennifer R, Guest Relations Supervisor at Westin Galleria Houston Hotel, responded to this review

Dear nycnd, We appreciate your candor regarding your recent stay at the Westin Galleria. We sincerely apologize for any inconveniences you endured. We regret that due to occupancy levels we were unable to provide you with your requested room type. You may be interested to know that we are in the process of extending our WiFi to our Westin Work...

Kerrville, Texas
Reviewed 25 September 2014

We had a great stay at the Westin Galleria. We have also stayed at the Westin Oaks at the Galleria and decided to compare the two. Bottom line - both were excellent! The staff is amazing and the location is perfect. Both tie in the "perfect shower"category! The Westin parking entrance is a bit more elusive; however, you are usually...

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Helpful?
Thank wearytraveler416
Jennifer R, Guest Relations Supervisor at Westin Galleria Houston Hotel, responded to this review

Dear wearytraveler416, We appreciate your kind review of the Westin Galleria. We are thrilled you enjoyed the heavenly rain fall shower. We hope you continue allow us the privilege of hosting you during any future travels. Be well, Jennifer Rincon

Alpine, Texas
Reviewed 21 September 2014

We love to stay at this location because my husband and one of my children likes to spend time in the hotel room, and my other child and I love to walk around and shop. There are endless possibilities for food at the Galleria. the rooms are spacious with lots of shelving and closet space. Beds are incredibly comfortable with...

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Thank Midnightred2003
Perth
Reviewed 21 September 2014

Was a clean room, nothing flash, internet pretty good also. Close proximity to the galleria mall which was good for eating options. It was pretty busy when I was there, and I think it was booked out- place seems a little busy.

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Helpful?
Thank Lukesal37
Jennifer R, Guest Relations Supervisor at Westin Galleria Houston Hotel, responded to this review

Dear Lukesal37, Thank you for taking the time to review your recent stay at the Westin Galleria. We appreciate your feedback and hope you will allow us the opportunity to provide you with a renewed Westin Experience during any future travels to the Houston Galleria area. Best wishes, Jennifer Rincon

London, United Kingdom
Reviewed 20 September 2014 via mobile

I stayed here in July for business. The location of the hotel is great for any business you need to do in the Galleria area, and the location adjacent to the Galleria mall - with lots of shopping and restaurants - is also great for a business traveler. The staff of the hotel were fantastic - friendly and really went...

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Helpful?
Thank markk612
Jennifer R, Guest Relations Supervisor at Westin Galleria Houston Hotel, responded to this review

Dear markk612, We greatly appreciate your kind words regarding your recent stay at the Westin Galleria. We are always thrilled to hear that our staff assist in creating a memorable Westin Experience. We hope to continue hosting you during any future travels to the Houston Galleria area. Best wishes, Jennifer Rincon

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Expect a warm welcome when you arrive at The Westin Galleria Houston. Connected to The Galleria Shopping Center it is the only place to stay for ultimate leisure, entertainment and recreation. ... more   less 

Additional Information about Westin Galleria Houston Hotel

Address: 5060 W Alabama St, Houston, TX 77056-5801
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $207 - $515 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Galleria Houston Hotel 4*
Number of rooms: 487
Reservation Options:
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Also Known As:
Westin Houston
Houston Westin
Westin Galleria Houston Hotel Texas
Hotel Style:
#33 Luxury Hotel in Houston
#125 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Westin Galleria Houston Hotel staff and other travellers.
7 questions
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Questions? Get answers from Westin Galleria Houston Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room closer to the elevator means less walking as the complex is vast”
  • Double Room
  • Dated restroom
  • View of the pool
  • Bathroom
  • Cityview
  • Double Room
  • Double Room
  • Dated bathroom
391benjaminl, 1 Mar 2017 | Read review
“Don't choose a room at all. Stay somewhere else.”
reyeskr, 30 Jan 2017 | Read review
“rooms on high floor - I enjoyed the workout room which included a spin bike”
Kari04151970, 18 Jan 2017 | Read review
“book early (4+ weeks in advance) to get favorable rates.”
494zafars, 30 Dec 2016 | Read review
“Higher floors have great city/skyline views.”
Tracytravelsfun, 14 Dec 2016 | Read review
5 of 5
TripAdvisor
USD 219* /night
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Booking.comUSD 303
PricelineUSD 300
AMOMAUSD 318
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*Disclaimer
Prices are for 1 room, 2 adults
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