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Westin Galleria Houston Hotel

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Traveller (191)
Room & Suite (181)
Pool & Beach (24)
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Overview
  • Excellent30%
  • Very good36%
  • Average21%
  • Poor8%
  • Terrible5%
Travellers talk about
“heavenly bed”(18 reviews)
“self parking”(26 reviews)
AMENITIES
Free Internet
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Westin Galleria Houston Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Westin Galleria Houston Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (1,026)
There are newer reviews for Westin Galleria Houston Hotel
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All reviewsheavenly bedself parkinglocation is greatrooms are largeeasy accessbusiness centerhotel restaurantbusiness tripenjoyed my stayconferencevaletgymgarageconveniencestarbucksproscons
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21 - 25 of 931 reviews
Reviewed 15 January 2018

We throughly enjoyed our stay at Westin. The whole experience was great from arrival to departure and the access to Galleria mall is very convenient. Just go to the 3rd floor and you are right next to the Apple store. Free parking is great. Food...More

1  Thank Dfoster748
Response from Mark W, General Manager at Westin Galleria Houston HotelResponded 16 January 2018

I was delighted to read that you enjoyed your overall visit to the hotel and that you found our location extremely convenient for enjoying all that the Galleria Mall has to offer. I do appreciate you sharing with me the feedback about the Hostess in...More

Reviewed 11 January 2018

We booked this hotel on the morning of our stay due to a sudden change of plans to stay the night in Houston due to disrupted travel plans. What a great decision it was as check in was friendly and easy. We asked for a...More

Thank fussytraveller2
Response from Mark W, General Manager at Westin Galleria Houston HotelResponded 12 January 2018

Greetings; I was delighted to read that you and your family had a great experience at the hotel. It sounds like the unplanned visit to Houston truned out to be a great time for your family. I was glad to read that you were able...More

Reviewed 9 January 2018

The Westin Galleria is a very nice, clean hotel, with a great location. If you intend on going on a quick shopping trip to Houston at the Galleria, you can't beat the convenience. The only downfall is that it is very easy to hear people...More

Thank LotusDragon
Response from Mark W, General Manager at Westin Galleria Houston HotelResponded 10 January 2018

Greetings; thanks for the feedback, being attached to one of the LARGEST malls in the USA does have its benefits! The world class shopping is always very popular with our guests. We do get a lot of great comments from our guests about the convenience...More

Reviewed 8 January 2018 via mobile

Stayed at this Westin property for the very first time and absolutely loved it! Desk attendant Keith Wiley went above and beyond to ensure my initial stay was a great one! Mr Wiley is to be commended for his deep seated commitment to customer care!...More

Thank rlperry03
Response from Mark W, General Manager at Westin Galleria Houston HotelResponded 9 January 2018

Greetings; Thank you for sharing your feedback, I am especially grateful for you sharing your comnmebnts about Keith, I know it will mean a great deal to him to read that his efforts made your stay a memorable one. I was delighted to read that...More

Reviewed 4 January 2018

I was there for a conference, a friend met me in Houston and we were both impressed by how well the staff helped us any way they could. We asked them for assistance to find our way around and for suggestions for restaurants etc. The...More

Thank Backmar
Response from Mark W, General Manager at Westin Galleria Houston HotelResponded 5 January 2018

Greetings; Thanks for finding time in your busy schedule to share your most recent experience. I was delighted to read that you were able to enjoy some of the many shopping options & area restaurants that the Galleria features. We just re-opened our new lobby...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Outdoor pool
Details
Price range
USD 148 - USD 397 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Luxury Hotel in Houston
#125 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 148 - USD 397 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Luxury Hotel in Houston
#125 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (191)
Room & Suite (181)
Pool & Beach (24)
Dining (14)
Amenities (24)
Business Centre & Event Rooms (9)
Questions & Answers
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Tenderminded1430
22 June 2016|
Answer
Response from Juan Pablo M | Reviewed this property |
I am sorry, I didn't get the change to go to the pool this time and Front desk didn't informed us anything
0
Votes
Sadie'schoice
29 January 2016|
AnswerShow all 13 answers
Response from Tutu1973 | Reviewed this property |
Daily grill right outside hotel in mall is a great place. Like a little walk?? Go to ice skating rink downstairs to La Madeline .
1
Vote
Room Tips
"I stayed on the 18th floor. It was quiet with a view of the city. the view from the 24th floor meeting room..."
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"Top floor but dont expect any views"
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"Higher floors give You a great view ."
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"The Front Desk Staff (Melanie Jiro, in particular) will help you determine the best room for your needs."
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