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The Lancaster

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#1 of 501 Hotels in Houston
Certificate of Excellence
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The Lancaster
The Lancaster
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1,325 Reviews from our TripAdvisor Community

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Showing 1,282: English reviews
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Ho Ho Kus, New Jersey
Reviewed today NEW

I have visited Houston and stayed at the Lancaster both times. I have never been move comfortable and relaxed at any out of town trip! So clean, so beautiful. The lobby, restaurant and bar are sooooo cozy. Great location, right across from the hall where Houston Symphony performs. The staff goes the extra mile to make there guests feel appreciated....

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Thank edwarddecker7
Austin, Texas
Reviewed yesterday NEW

Great room, location and staff- would highly recommend if you are attending an event in the downtown area- they also have a shuttle which we took advantage of, which allowed us to park the car during our stay.

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Thank lclarkbr
Reviewed yesterday NEWvia mobile

I only stayed one night but it was fantastic! Everything looked old at first glance but it was top notch! Great location, quiet and safe. The cheesecake was terrible ... but everything else was fantastic! I'd highly recommend!

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Thank ginger l
Raleigh, North Carolina
Reviewed 2 days ago NEW

My 4 night stay not only met, but surpassed my expectations. Perfect location for enjoying downtown, particularly the Cultural District. Beautiful room. Quiet. Impeccably clean. Interesting architectural views. Comfortable bed & pillows. Combo tub/shower for soaking, thick robe, mini-frig, room safe, (tea kettle and selection of tea if requested). Nutritious variety at breakfast. Complimentary wine evenings. Shuttle for local transportation....

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Thank M M
LancasterManagement, Manager at The Lancaster, responded to this review

You noted so many amenities and seemed to have thoroughly enjoyed your time at The Lancaster Hotel. Many thanks for your detailed account of your experience. We are sure this will help the online community when weighing their options for a Houston hotel. Thank you! Sincerely, Michelle M., Social Media Coordinator

New York City, New York
Reviewed 3 days ago NEW

Everything about the hotel is superb. I had the great fortune of staying in a suite, which was massive and felt like I was in an apartment. It was well appointed, with antique finishes, a library in the sitting room, and a spacious bathroom. The staff were outstanding and really know how to take care of guests. Russell (from New...

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Thank 5whiz
LancasterManagement, Manager at The Lancaster, responded to this review

Thank you for sharing your experience with the online community. The Lancaster is an amazing property as we strive to provide the best for each and every guest. Thanks again. Sincerely, Michelle M., Social Media Coordinator

Brighton, United Kingdom
Reviewed 4 days ago NEWvia mobile

Beautiful historical building, staff friendly, attentive and professional. Bed amazing, sleep really well. Wifi worked well in my room and was free. Rooms very tastefully decorated and spotlessly clean.

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Thank JHCMP
LancasterManagement, Manager at The Lancaster, responded to this review

As you mentioned, our rooms are spotless - we know how important this is and our housekeeping staff does an incredible job to ensure each and every room is superb. Many thanks and we hope to serve you again soon. Sincerely, Michelle M., Social Media Coordinator

Reviewed 4 days ago NEWvia mobile

Our son scheduled a visit to Rice University. We were looking for a hotel fairly close to Rice and with some charm. We chose The Lancaster. It is located in the heart of the theater district downtown Houston. During our check-in we worked with Russell. Tremendous personality and he took great care of us. We had a late dinner at...

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Thank Sara V
LancasterManagement, Manager at The Lancaster, responded to this review

Reading this brings a smile to our face as you enjoyed many amenities the hotel has to offer. We can't wait to welcome you back again and thank you for the comments and review. Sincerely, Michelle M., Social Media Coordinator

Nashville, Tennessee
Reviewed 5 days ago NEW

The rooms are relatively small, but well appointed, clean and nice. The front desk was extremely helpful, service was great, the bar was quiet but well stocked with a great bar tender, and breakfast was included in my rate and one of the best I have had this year. The mattress and sheets were special to the point that several...

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Thank jtt37
LancasterManagement, Manager at The Lancaster, responded to this review

Our sheets are a favorite among our guests and may request to purchase them. In fact, we have a bedding package in which we sell our mattresses as they are so very comfortable. Thank you for choosing The Lancaster Hotel. Sincerely, Michelle M., Social Media Coordinator

Wellington, New Zealand
Reviewed 6 days ago NEW

My 21 year old son and I have just finished a 5 week trip across the USA. The Lancaster Hotel in Houston was by far the best hotel we stayed in . The service was exceptional across all areas of the hotel. The Doormen are amazing, they were quick to help us with our bags and their warm greeting immediately...

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Thank hoopers2017
LancasterManagement, Manager at The Lancaster, responded to this review

What a perfect place to conclude your trip across the USA. Thank you for sharing your exceptional experience with the online community. Sincerely, Michelle M., Social Media Coordinator

El Paso, Texas
Reviewed 6 days ago NEW

the minute we walked in the service was excellent! Russell helped out my mother & I & had us laughing the whole time & David in the bistro was the bomb.com. Very clean hotel & great location downtown.

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Thank billyeli12
LancasterManagement, Manager at The Lancaster, responded to this review

Russel is always sure to bring a smile and laugh to our guests. Thank you for choosing The Lancaster Hotel! Sincerely, Michelle M., Social Media Coordinator

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bistro Lancaster
Bistro Lancaster
Cuisines: American, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Recently accepted into the Historic Hotels of America with Stately elegance and Outstanding service in a Historic Downtown location with Luxurious accommodations. These are the hallmarks of The Lancaster hotel. Here at The Lancaster Hotel in Downtown Houston, Texas, classic luxury and a grand tradition of hospitality blend perfectly with modern technology and warm, personalized service. Our stylish boutique hotel combines classic modern design, pampering services, amenities and superior comfort to exceed the expectations of the discriminating business or leisure traveler. The Lancaster is perfectly situated in Houston’s theater district near all the entertainment in downtown Houston, including Houston’s finest culinary, cultural and entertainment destinations. Experience luxurious comfort in our 93 tastefully appointed guest rooms and suites designed with the amenities and ambiance you have come to expect from a luxury boutique hotel. Unwind in the plush comfort of down duvets and feather pillows, Crabtree & Evelyn toiletries, plush bathrobes; complimentary wireless high-speed Internet, complimentary courtesy car service to nearby attractions and businesses and much more. Relax with the knowledge that we are completely at your service. ... more   less 

Additional Information about The Lancaster

Address: 701 Texas St, Houston, TX 77002-2712
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $209 - $570 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Lancaster 4*
Number of rooms: 93
Reservation Options:
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Also Known As:
The Lancaster Hotel Houston
Lancaster Hotel Houston
Lancaster Houston
The Lancaster Houston, Texas
Hotel Style:
#1 Luxury Hotel in Houston
#1 Romantic Hotel in Houston
#4 Business Hotel in Houston
#6 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The Lancaster staff and other travellers.
26 questions
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Questions? Get answers from The Lancaster staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were on the 11th floor which provided a beautiful view of the city”
 of 5 bubbles lclarkbr, 21 Mar 2017 | Read review
“Jones Hall view rooms are wonderful”
 of 5 bubbles michaelpU3858TU, 10 Mar 2017 | Read review
“We have not encountered a 'poor choice' in any of our stays. The heavy curtains and double pain windows block out all sound and light.”
 of 5 bubbles A2544FBmiken, 8 Mar 2017 | Read review
“Book early and get a suite it is worth every penny you won't be dissapointed”
 of 5 bubbles wlaski, 7 Mar 2017 | Read review
“Don't skip dining in the restaurant. The knowledgeable and professional staff is very attentive and warm.”
 of 5 bubbles boatsnships, 28 Feb 2017 | Read review
5 of 5