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Hyatt Regency North Houston

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Hyatt Regency North Houston
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536 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency North Houston
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Showing 514: English reviews
Fairfax, Virginia
1 review
Reviewed 25 September 2016

Rooms felt dated, bed was lumpy, and some things were starting to fall apart... excellent service and decent food in the restaurant. I wish I booked at the Hilton instead. Not all Hyatt's are the same I guess.

Review collected in partnership with Hyatt Hotels

Thank W975SCjonm
Tom J, General Manager at Hyatt Regency North Houston, responded to this review

Hello, I am disappointed to hear that your stay did not meet your expectations. Thanks to feedback such as yours, we are undergoing a renovation in November that includes all of our guest rooms and corridors. I do hope you give us another opportunity to serve you the next time you are in the Houston area. More 

Victoria, United States
1 review
Reviewed 23 September 2016

The room needs improvement on the AC, staying in Texas is hot enough without adding to it. Blackout curtains are a must, sunlight comes so forget trying to sleep in a little bit because it's not going to happen. And on Tuesday their waste truck comes in bright and early and the bin must be very close because I personally... More 

Review collected in partnership with Hyatt Hotels

Thank Ruby S
Tom J, General Manager at Hyatt Regency North Houston, responded to this review

Hello Ruby, I am disappointed to hear that you had a less than excellent stay with us. I have informed our engineering team of your concerns in order to eliminate those issues in your guest room. Although this stay did not meet your standards or our own, I'm confident that your future visits will be much more memorable. Please contact... More 

Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 September 2016 via mobile

I had a glitch in my room specifications as I had called twice to request a very specific location in the hotel. Reservations apparently didn't enter it correctly. Upon check in, Paublo (I may be misspelling name) was very apologetic and said he would speak with manager Brittany and they would find where the mistake happened. It was extremely late,... More 

1 Thank Payhay
Tom J, General Manager at Hyatt Regency North Houston, responded to this review

Dear Payhay, Thank you for your feedback regarding your recent experience at our property. Our team does make every effort to ensure every single guest has a positive stay; I am glad that we went above and beyond to make it up to you. We hope to see you the next time your travels bring you to the Houston area. More 

Austin, Texas
Level Contributor
146 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 1 September 2016

I was hoping this would be one of those serviceable airport-area hotels, but the experience wasn't great. Firstly, when I called for an airport shuttle they put me on hold so long I ended up taking a $30 taxi. Secondly, after checking in, the room they gave me had all the drawers pulled out and all the lights glaring-- it... More 

Thank Veronica S
Tom J, General Manager at Hyatt Regency North Houston, responded to this review

Dear Veronica, I am disappointed and I apologize that this was your experience at our property; I can assure you that it is not typical. I have spoken with the associates involved during your call to the hotel and with our housekeeping department to ensure that we correct and eliminate any concerns. Although this visit didn't meet expectations, we hope... More 

Port Arthur, Texas
Level Contributor
108 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 26 August 2016

We had a good night sleep here before a flight out next day....the hotel is clean and everything is good...people was nice....the area it is in sorta left me feeling abit u easy...but we never left hotel....so that didn't factor in....shuttle ran often....and smoothly....would stay again.

Thank resajo
Tom J, General Manager at Hyatt Regency North Houston, responded to this review

Dear Resajo, Thank you for your compliments of our property! We are delighted that you had a good night's rest and got to the airport smoothly. We hope to see you the next time your travels bring you to the Houston area. More 

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hyatt Regency North Houston invites guests to rest comfortably. Ideally situated in the heart of the North Houston business and medical district, our hotel provides easy access to George Bush Intercontinental Airport (IAH) as well as Houston's most popular area attractions and major businesses. While lodging in Houston, Texas, hotel guests can enjoy visiting exciting attractions such as Houston's Downtown Aquarium and the Toyota Center. Less than ten miles from our Houston accommodations, travelers can also visit Splashtown Water Park or attend a horse race at the famous Sam Houston Race Park. Business travelers can appreciate our North Houston hotel's location near the Greenspoint Business District. Nearby corporations include Halliburton Energy, Smith International and Baker Hughes. Our hotel also offers over 27,000 sq. ft. of meeting space along with high-speed Internet access to accommodate our guests' business needs. During your visit, we hope you can take advantage of our Houston hotel's free airport shuttle from the Houston Airport. Relaxing amenities include an outdoor, tropically-landscaped swimming pool, a 24-hour business center, fitness center and a full-service restaurant. ... more   less 

Additional Information about Hyatt Regency North Houston

Address: 425 N Sam Houston Pkwy E, Houston, TX 77060-3507
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $125 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency North Houston 3.5*
Number of rooms: 335
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Hyatt Hotels Corporation, Odigeo, Orbitz, Priceline and Jetsetter so you can book your Hyatt Regency North Houston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Houston North - Greenspoint Hotel Houston
Hyatt Regency North Houston Texas
Hotel Style:
#58 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency North Houston staff and other travellers.
2 questions
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Questions? Get answers from Hyatt Regency North Houston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The little sandwich shop in the lobby is surprisingly awesome”
 of 5 bubbles BackPackGuy007, 10 Aug 2016 | Read review
“Great stay if you don't park a vehicle”
 of 5 bubbles BigDawgBR, 27 Jun 2016 | Read review
“Enjoy a room that overlooks the lobby below.”
 of 5 bubbles N5858AMmikem, 22 Jun 2016 | Read review
“Rooms are large and staff were friendly but not an ideal airport hotel.”
 of 5 bubbles smushie, 11 Jun 2016 | Read review
“don't come - that is how you get a good room”
 of 5 bubbles 831murryg, 4 Apr 2016 | Read review
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