Dingy smelly outdated hotel, tv's didn't work, phone didn't work, basically sits on top of several intersecting highways so loud, all the molding around the floors is either crusty or rusty, breakfast was awful. Stay away
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The location is close to great dinning options that you don't have to drive to. The rooms were nice and the hotel has a nice lobby bar with a decent menu that won't break the bank. If you decide to drive there a lots of...More
Company has used this hotel due to its location. Have been reasonably happy with it, a bit noise and dirty, but still ok given price and location. However, last trip now, 50+ USD disappeared from my room and I was bitten by bed or carpet...More
Thank you for taking the time to leave us some feedback. I am deeply concerned about the experience you had while staying at the Four Points by Sheraton Houston-CITYCENTRE. If you could please email me at email@example.com, I would like to discuss this further. Thank...More
Great location.. next to City Centre. So near to restaurants and shopping area. Hotel provide free shuttle. If you need to shop more, go to Memorial City Mall which is close by. In house restaurant served very good and delicious food. Daily housekeeping and room...More
When I came to check in, their system was down so Natalia, the front desk staff, checked me in the old-fashioned way on a spread sheet and was so apologetic and even offered free breakfast for the next day. She was very kind and hospitable....More
Thank you for taking the time to leave us some feedback. I am very happy to hear that you received wonderful service from our front desk staff. We take pride in our customer service and hospitality. I will be sure to share your feedback with...More
"Select a room towards the back of the hotel. The front facing rooms get the noise from the expressway"
"Unless you are someone who could fall asleep easily and is not disturbed much by the noise, please carry ear..."