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SpringHill Suites Houston Medical Center/NRG Park

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SpringHill Suites Houston Medical Center\/NRG Park
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261 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Houston Medical Center/NRG Park
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Showing 251: English reviews
INDEPENDENCE
Reviewed 19 October 2016

Room and breakfast great. Front desk service D-. 0 for 2 on wake-up calls. First day called 20 minutes late. Second morning no call at all. Pool was fine. Aging property , but worth the money when around $100.

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Helpful?
Thank STEVEN H
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear STEVEN H, We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our amenities and location pleasant. I'm very sorry for our lapses with your wake-up calls. Your feedback, which highlights both strengths and areas for improvement, allows us to serve our guests better. We appreciate you choosing our hotel while...

Reviewed 18 October 2016

It's a fairly standard "Inn and Suites" type of hotel, but the location is extremely convenient, you can use the hotel shuttle to get to the Medical Center, Hermann Park/Museum District, and it's easy walking distance in most weather to Reliant Stadium. There is a very decent breakfast, the staff is nice and helpful. There's a lot of restaurants close...

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Helpful?
Thank Kamilla J
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear Kamilla J, We are delighted to hear of the comfort you experienced at our hotel. I’m glad you were able to take advantage of our great location and friendly service. Our associates are the key to providing our guests with a satisfying stay. We appreciate your kind remarks and hope to see you again. Best, Michael Giangrosso General Manager

San Antonio, Texas
Reviewed 13 October 2016

We stayed here just for one night. The stay was comfortable. The room was spacious with 2 queen beds and a separate living room and kitchenette with separate sink. But the size of bathroom was a bit on smaller side.The location is good, quite close to downtown. The breakfast was fine but catered mostly to non vegetarians. The variety was...

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Helpful?
Thank Parul211
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear Parul211, I’m thrilled to learn we were well suited to your travel needs; thanks for taking the time to share your experience. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. It’s wonderful to know you enjoyed our well designed rooms and location. We appreciate your recommendation, but of course the highest...

Frackville, United States
Reviewed 12 October 2016

I stayed here while attending a training for my job. I didn’t pick the hotel, so had no idea what I was getting into. The name of the hotel gave me relief, as they typically have a good reputation. Overall, I was happy with my stay and would come back here if ever in the Houston area. I loved that...

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Helpful?
Thank Jessica D
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear Jessica D, Thank you for sharing your review and recommendation. We’re pleased to hear our spacious accommodations, amenities, and convenient location made for an enjoyable stay overall. I regret the issue regarding billing and thank you for being so patient while we fixed it. We appreciated having you as our guest, and we hope you’ll visit us again. Best,...

Dallas, Texas
Reviewed 15 September 2016

The location of this hotel is excellent, and I found it to be well run, clean, and pleasant. The free breakfast includes hot food (scrambled eggs, sausage, waffles) as well as cereal and cold items such as fresh fruit and yogurt; it also has toast, bagels, and several fruit juices. Alas, the scrambled eggs were powdered eggs, but as powdered...

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Helpful?
Thank RussIngr
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear Russingr, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. We look forward to seeing you on a return trip. Best, Michael Giangrosso General Manager

Seattle, Washington
Reviewed 31 August 2016

We stayed at this hotel for 3 nights and ran into a lot of problems. First, our room key card. We need to ask the front desk for a new key card every day. I had my key card in my purse at all times, away from magnet and cell phones. I have no idea why this would happen. Second,...

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Helpful?
Thank Lazypigr
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues you experienced, especially with the electronic key card (I'm sure that was frustrating). We will take your comments under consideration as we continually work to improve our guest experience. We hope you will...

Houston, Texas
Reviewed 30 August 2016

I'm usually very happy with Springhill Suites but most of the locations in which I have stayed are relatively new properties. Even though this property is well into middle age, it would be fine if it was cleaner. The location is very good if you are visiting the Medical Center or NRG Park. The staff is friendly and helpful, the...

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Helpful?
Thank Douglas G
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear Douglas G, I'm glad that you enjoyed our location, service and amenities, but I'm very sorry that your room was not cleaned to our high standards. We appreciate your feedback as it heightens our awareness. Thank you for staying with us and for your time in reviewing our hotel. We hope to better serve you on a return visit....

San Antonio, Texas
Reviewed 22 August 2016

This is an older hotel, but it is clean and the rooms are a good size with a separate sofa/TV room. The breakfast is about what was expected and adequate. The outstanding thing about this hotel is the location. Just a few miles from museums and one half mile from NRG stadium, which means you can walk to a game...

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Helpful?
Thank CherK528
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear Cherk528, Thank you for your review and recommendation of our hotel. I’m pleased to hear that our spacious room and great location made for a nice experience. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Michael Giangrosso General Manager

Austin, Texas
Reviewed 20 August 2016 via mobile

Had a great week long stay. Easy check in, clean rooms, decent breakfast and good wifi. Check out was a breeze as all I had to do was drop my keys in a basket. I would be happy to stay here again on a return trip to Houston. The only complaint would be the slow noisy elevators. But not a...

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Helpful?
Thank Chris6998
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear Chris6998, We are delighted that you took the time to write. Your review lets us know that your stay was enjoyable. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while traveling. We thank you for your patronage and hope to be your hotel of choice in the area. Best, Michael Giangrosso...

Reviewed 14 August 2016

Hotel and rooms were fine. The room, which follows the Springhill suites format is a true suite, with a separate living room with it's own television, sofa, chair area. Very nice. Microwave and small fridge were convenient. For some reason, I couldn't get tea bags in the hotel during my stay. Coffee up the wazoo but no tea. The entire...

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Helpful?
Thank L1364UPpatrickc
ConcordHospitality, General Manager at SpringHill Suites Houston Medical Center/NRG Park, responded to this review

Dear L1364UPpatrickc, I'm glad that we provided you with a comfortable stay overall. Your sincere feedback, which includes successes and areas for improvement, help guide our team who strive to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Sincerely, Michael Giangrosso General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Among Houston Medical Center hotels, the Springhill Suites Houston Medical Center/ NRG Park hotel offers the refreshing services you deserve. Our spacious suites are a breath of fresh air that offers modern decor in our separate bedroom and living areas that includes a mini-fridge, microwave & 32" flat screen TV. SpringHill Suites Houston Medical Center/ NRG Park hotel will help you revive with our new complimentary hot breakfast buffet. At this Marriott Houston hotel take advantage of the outdoor pool & whirlpool, fitness or business center & one meeting room perfect for gatherings of up to 50 people. SpringHill Suites Houston Medical Center hotel is ideally located in the heart of the Texas Medical Center and NRG Park section of Bayou City. This Houston hotel is near Reliant Stadium/ NRG Park, Hermann Park Zoo and Toyota Center. With some of the friendliest staff among Houston hotels, the Springhill Suites Houston Medical Center/ NRG Park hotel is ready to exceed your expectations! ... more   less 

Additional Information about SpringHill Suites Houston Medical Center/NRG Park

Address: 1400 Old Spanish Trl, Houston, TX 77054-1816 (Formerly SpringHill Suites Houston Medical Center/Reliant Park)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $132 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Houston Medical Center/NRG Park 3*
Number of rooms: 190
Reservation Options:
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Also Known As:
Springhill Suites Houston Medical Center/Reliant Park Hotel Houston
Springhill Suites Reliant Park
SpringHill Suites Houston Medical Center/NRG Park Texas
Hotel Style:
#146 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Houston Medical Center/NRG Park staff and other travellers.
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Questions? Get answers from SpringHill Suites Houston Medical Center/NRG Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“never had a bad stay”
 of 5 bubbles 512jiml, 21 Nov 2016 | Read review
“Don't get a room over patio if you want quiet”
 of 5 bubbles spry13, 3 Nov 2016 | Read review
“All rooms fine. Great location for medical center visits. Business park area.”
 of 5 bubbles STEVENH545, 18 Oct 2016 | Read review
“Ask for a room toward the end of a hallway.”
 of 5 bubbles CherK528, 21 Aug 2016 | Read review
“I liked the 5th floor. Pretty quite. I didn't find any problems with elevators that some people mentioned.”
 of 5 bubbles joannewG4719CU, 11 Jul 2016 | Read review
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