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Omni Houston Hotel

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#22 of 500 Hotels in Houston
Certificate of Excellence
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1,604 Reviews from our TripAdvisor Community

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There are newer reviews for Omni Houston Hotel
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Showing 1,574: English reviews
Edinburg, United States
Reviewed 15 January 2016

I would like to commend all of you staff for their professionalism and outstanding work ethic. On January 10, 2016, we had some car trouble and your front desk and especially Valet Staff assisted during our difficult time to assist us in a friendly and professional manner. Your Valet Personnel: Marwan Fabio Shadrack The provided us with all the support...

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3Thank Homer A
Paris, France
Reviewed 15 January 2016 via mobile

Rooms are big and bed comfortable with good service at reception and a nice swimming pool outside. The bathrooms are a bit old fashioned and the water supply somehow complicated to set up. Also no indication of room service could be found in the room.

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2Thank Victoire36
Connie W, Guest Relations Manager at Omni Houston Hotel, responded to this review

Thank you for taking the time to provide valuable feedback from your recent visit. We do appreciate the positive and constructive comments. We look forward to welcoming you back in the future.

Reviewed 13 January 2016

The Omni Hotel in Houston has the feel of a resort. Its an older place so there are some signs of noticeable ageing. This might be why its priced so attractively. It's a very nice place. My wife went to the spa and loved it. The staff were really great, the room was really nice...no complaints.

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3Thank George P
Connie W, Guest Relations Manager at Omni Houston Hotel, responded to this review

Thank you for sharing your positive comments involving your recent visit to our hotel. We're pleased to hear that your enjoyed your stay, spa services, and our great staff. We certainly look forward to welcoming you back in the future.

Houston, United States
Reviewed 12 January 2016

This hotel is tucked away from the hustle and bustle while still being close to everything the Galleria area has to offer. This may be one of Houston's best hidden gems. I treated my wife to a local birthday getaway which included treatments at the hotel's spa. Everything was excellent from check in to check out.

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3Thank Marshall L
Connie W, Guest Relations Manager at Omni Houston Hotel, responded to this review

Thank you for your great review and comments. We appreciate your feedback and look forward to seeing you again soon.

houston, United States
Reviewed 11 January 2016

Celebrated our 20 year Anniversary with them and Concierge Mauricio Cruz made it the most memorable experience ever due to his customer service. Kudos to the Omni for having such great ambassador representing your brand!

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3Thank Manuel H
Connie W, Guest Relations Manager at Omni Houston Hotel, responded to this review

Congratulations on your 29 year anniversary! We are happy that you decided to celebrate this most momentous occasion at the Omni Houston. Thank you for your great comments and for you recognizing Mauricio for his excellent service. We look forward to seeing you soon. .

Reviewed 11 January 2016 via mobile

Recently stayed here for a business trip, maybe I should just learn to be disappointed with "high price" hotels. The bed and pillows in the room were not great. The shower in the bathroom was very dated, something that you shouldn't see in an almost $200 a night hotel. The lobby was real nice but you don't sleep in the...

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1Thank DaltonW
Texas
Reviewed 10 January 2016

The Omni Galleria is consistently a great hotel for my business travel. Efficiency and friendliness of the staff, ease of making changes to accommodations couldn't be better. Nice hotel, comfortable rooms, great guest service.

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3Thank mykimrob
Connie W, Guest Relations Manager at Omni Houston Hotel, responded to this review

Thank you for your awesome review! We appreciate your business and look forward seeing you soon!

Dallas, Texas
Reviewed 9 January 2016

For my money this is the best Omni in Texas and I have stayed at six of them. The hotel is clean, staff is tip top, the rooms are large and well appointed. Unlike the Omni on the katy freeway the restaurant staff is well supervised and the staff is right on top of their game. The food is very...

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3Thank SouthernTrifecta
Galvesto, United States
Reviewed 6 January 2016

Incorrect name and confusion on reservations even though booked with accuracy through Open Table that had to be shown to alleviate staff confusion. All wait staff seemed to be either new, inexperienced or inept. They could do nothing about the extremely slow order taking, drink arrival, 5 course meal service, no waiter or wait staff check on served food or...

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3Thank David H
Connie W, Guest Relations Manager at Omni Houston Hotel, responded to this review

Please accept our most sincere apologies for the dining experience you encountered while joining us for New Year’s Eve. We pride ourselves in delivering exceptional product service, and we did not live up to our expectations on this occasion. We appreciate your very candid feedback and hope you will give us an opportunity to redeem ourselves in the near future.

tanlee97
Reviewed 6 January 2016

The hotel overall is nice. But the NYE (New Years Eve.) dining experience was terrible at NOE Grill. We had to wait 3 hours for our NYE dinner. OMNI is trying to make reinstitution for what took place. The rest of our stay was pleasant. Beautiful hotel.

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1Thank tanlee97
Connie W, General Manager at Omni Houston Hotel, responded to this review

Please accept our most sincere apologies for the dining experience you encountered while joining us for New Year’s Eve. We pride ourselves in delivering exceptional product service, and we did not live up to our expectations on this occasion. We appreciate your very candid feedback and hope you will give us an opportunity to redeem ourselves in the near future.

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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Noe Grill
Noe Grill
Cuisines: American, Grill
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with 378 spacious guest rooms, including 33 luxury suites, all with sensational views of the city or pool area. Enjoy the nightlife at Black Swan. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer. You are just 10 minutes by car from the central business district and 30 minutes from George Bush Intercontinental Airport or 25 minutes from William P. Hobby Airport. Of course, our exceptional amenities and four-diamond service may make it hard to leave your room. ... more   less 

Additional Information about Omni Houston Hotel

Address: 4 Riverway, Houston, TX 77056-1915
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $181 - $556 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Omni Houston Hotel 4.5*
Number of rooms: 378
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Omni Hotels & Resorts, Travelocity, HotelTravel.com, Cancelon, TripOnline SA, Odigeo and Jetsetter so you can book your Omni Houston Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Houston
Omni Houston Hotel Texas
Hotel Style:
#6 Spa Hotel in Houston
#13 Luxury Hotel in Houston
#19 Romantic Hotel in Houston
#24 Family Hotel in Houston
#27 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Omni Houston Hotel staff and other travellers.
16 questions
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over a year ago
1 month ago
Auckland, New Zealand
5 months ago

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Questions? Get answers from Omni Houston Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“HIgher floors so you get a view”
 of 5 bubbles Mooseontheroad, 25 Nov 2016 | Read review
“get a room facing the greenspace. it's wonderful to watch the storms roll in.”
 of 5 bubbles 723susan, 1 Nov 2016 | Read review
“Ask for a room above the 8th floor for a spectacular view of downtown Houston in the distance.....of course, looking East.”
 of 5 bubbles GeneW660, 25 Oct 2016 | Read review
“facing pool very quiet”
 of 5 bubbles lneff, 18 Oct 2016 | Read review
“Upper level”
 of 5 bubbles MarkPurdue, 14 Oct 2016 | Read review
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