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01/04/2018 02/04/2018
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    Omni Houston Hotel

    4 Riverway, Houston, TX 77056-1915
    +1 800-578-2900
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    01/04/2018 02/04/2018
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    Traveller (222)
    Room & Suite (363)
    Pool & Beach (62)
    Overview
    • Excellent61%
    • Very good24%
    • Average8%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “the black swan” (63 reviews)
    “mokara spa” (22 reviews)
    “noe grill” (19 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Housekeeping
    4.5 Star Hotel
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    Offers from Omni Houston Hotel
    Announcement: TEMPORARILY CLOSED
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    Rooms
    1 Apr.2 Apr.
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,930)
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    11 - 15 of 1,895 reviews

    Reviewed 23 August 2017

    As a rewards member from Omni Hotels, I was very disappointed in the service which I received in the Houston Omni Hotel on August 20, 2017. Upon arrival, I was greeted by a check-in clerk by the name of Ms. Mayes. She was rude, blunt...More

    Review collected in partnership with Omni Hotels & Resorts
    Thank Eli A
    Response from OmniHOUManager, General Manager at Omni Houston HotelResponded 29 August 2017

    Hi Eli, Thank you for getting in touch about your stay with us. We are so sorry to hear about your experience and we know you are currently in contact with management. We are confident that we will come to a resolution together and we...More

    Reviewed 22 August 2017

    I was required to pay a deposit upon check-in which on the website it stated that a deposit was not required. On my bill, I was being charged for valet and self parking. Was being charged twice for the room. Will not stay there again.More

    Review collected in partnership with Omni Hotels & Resorts
    Thank saundraa2017
    Response from OmniHOUManager, General Manager at Omni Houston HotelResponded 29 August 2017

    Thank you for getting in touch about your stay. Upon arrival, we do put a hold on your preferred method of payment for incidentals, however that you should see that hold drop off in 5-7 business days. We're sorry to hear about your billing issue...More

    Reviewed 22 August 2017

    Very nice hotel, room was very clean, hotel located away from traffic areas. Big issues Customer service is lacking greatly, the pool area had lots of cups and litter around it with missing towels after swimming, not a welcoming place.More

    Review collected in partnership with Omni Hotels & Resorts
    Thank Claudiafclaudia
    Response from OmniHOUManager, General Manager at Omni Houston HotelResponded 29 August 2017

    Hi Claudia, Thank you for getting in touch about your stay with us. We are so happy to hear that you enjoyed our convenient location and your accommodations and we will look forward to the opportunity to welcome you back! Kind Regards, Barry Sondern General...More

    Reviewed 22 August 2017 via mobile

    My husband and I stayed at The Omni this past weekend for a conference we were attending. I was very excited because I love luxury hotels, especially The Omni hotels. The grounds of the resort are indeed beautiful and in a prime upscale location ideal...More

    Thank wanderlustdust1
    Response from OmniHOUManager, General Manager at Omni Houston HotelResponded 29 August 2017

    Thank you for letting us know about your recent stay. We are absolutely thrilled to hear that you had such a pleasant experience during your stay. We really appreciate the feedback and look forward to welcoming you back! Kind Regards, Barry Sondern General Manager Omni...More

    Reviewed 22 August 2017

    This is a great place to stay! The property is beautiful and seems to be well maintained. I loved that they had 2 pools (one is salt water!). The room was a great size and quiet and the bed was wonderful! Our in-room coffee pot...More

    Thank Melissa B
    Response from OmniHOUManager, General Manager at Omni Houston HotelResponded 29 August 2017

    Hi Melissa, Thank you for getting in touch about your stay with us. We are thrilled that you had such an amazing experience and we hope to have the opportunity to welcome you back when your travels bring you back to Houston. Kind Regards, Barry...More

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    123456379
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Heated pool
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • USD 184 - USD 295 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Spa Hotel in Houston
    • #15 Luxury Hotel in Houston
    • #19 Family Hotel in Houston
    • #19 Romantic Hotel in Houston
    • #27 Business Hotel in Houston
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 378
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Orbitz, Hotwire, Expedia, getaroom.com, HotelsforEveryone and HotelQuickly so you can book your Omni Houston Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston >
    • Great Uptown
    • Also Known As
    • Omni Hotel Houston ,
    • Omni Houston Hotel Texas
    Add Photo Photos
    Traveller (222)
    Room & Suite (363)
    Pool & Beach (62)
    Dining (31)
    Business Centre & Event Rooms (9)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    DOlvera13
    19 August 2017|
    Answer
    Response from Barry_Sondern1 | Property representative |
    Thank you for reaching out to us. I have the impression someone from the hotel has contacted you. If there is anything else we can help you with, please reach our Front Desk staff. We will happy to assist you.
    0
    Votes
    louisianaladee
    19 August 2017|
    AnswerShow all 4 answers
    Response from Barry_Sondern1 | Property representative |
    Thank you for your inquiry. NGR stadium is about 10 miles or 20 minutes from the hotel. However, we recommend to take additional time in case of traffic or home games in the stadium. Thank you for reaching out to us.
    0
    Votes
    lschumanball
    21 June 2017|
    AnswerShow all 4 answers
    Response from Barry_Sondern1 | Property representative |
    Thank you for getting in touch. In case the hotel should lose power for any reason we do have a back up generator which will keep essential functions working throughout the hotel until power can be restored.
    0
    Votes
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    1234567
    Room Tips
    "Our suite with adjoining rooms provided excellent space for retreat meetings and gathering."
    Read review
    "They are all good."
    Read review
    "Room 721 terrific.4 doors down from elevator Excellent view."
    Read review
    "Make sure there are no ants in it"
    Read review
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