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Omni Houston Hotel Westside

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#39 of 499 Hotels in Houston
Certificate of Excellence
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Omni Houston Hotel Westside
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1,248 Reviews from our TripAdvisor Community

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Showing 1,218: English reviews
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Round Rock, United States
Reviewed yesterday NEW

It was my second stay at this property. The hotel has great customer service and it's location is exceptional! The rooms are very spacious and clean. Close to many restaurants and downtown Houston. The staff are courteous and helpful. I'll be back!

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Lindsay B
Houston, Texas
Reviewed 2 days ago NEWvia mobile

I have visited many hotels of this brand chain, and always have something good to say about them... They are simply great!!!... Always make you feel good!!!... Food at Restaurant is perfect... The atmosphere at the lobby area is amazing... suuuuuper nice!!!... Came to an event and couldn't reject to stay!!!... Best Hotel to stay at the West side of...

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Helpful?
Thank Vfontaine7
Canton, CT
Reviewed 2 days ago NEW

I have stayed at the Omni several times and prefer it over other hotels where I've stayed while in Houston. The staff is friendly and helpful. The fish pond is relaxing. The shuttle is available to take the patrons to local restaurants which are numerous with various price points.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Albert M
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Hi Albert, Thank you for letting us know about your stay. We appreciate your repeat business and are glad to hear you enjoyed our staff and our expansive lobby Koi ponds. It's also great that you were able to use our complimentary shuttle. We'll look forward to the opportunity to serve you again!

Waldport, Oregon
Reviewed 1 week ago

What a beautiful Hotel, the people working there were friendly and courteous. We had a King room that over looked the koi and the cafe. It was clean, comfortable and quiet. The breakfast buffet was excellent as well as dinner. Keep up the good work. The hotel was full but they still managed to make it fun for all.

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Helpful?
Thank dianamJ8207VY
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Thank you for letting us know about your recent stay with us, we really appreciate the feedback and are really happy to hear you enjoyed your stay over the Super Bowl weekend! We really enjoyed having you and we'll look forward to welcoming you back!

Boston, Massachusetts
Reviewed 1 week ago

We stayed here for 4 nights Super Bowl weekend. We walk in and its the Falcons Friends and family hotel. As a Patriots fan it was a little funny. The rooms were small and the bathroom was extremely small. However it was ok. It was always clean and the AC worked great. Room service was good and we had breakfast...

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Helpful?
Thank Medegrie
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Thank you for letting us know about your stay with us while we hosted the Super Bowl! It's great to hear that you had such a positive experience and we look forward to the opportunity to welcome you back! What a game!

Katy, United States
Reviewed 1 week ago

Hotel was dated, could use a facelift. Food was excellent, we enjoyed our morning fresh breakfast buffet. We upgraded to a corner room for space. The size of the room was great. Our ac wasn't working that well, it was loud and turned on and off all night long. The air blew, but was never very cool. For this reason,...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank triciab652
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Thank you for letting us know about your recent stay with us! We are committed to ensuring you get a good night's rest and apologize for the inconvenience. Thank you for alerting us to the issue and we will definitely address it.

cypress, tx, U.S. Virgin Islands
Reviewed 1 week ago

Beautiful relaxing lobby with a quiet stream filled with akoi fish. Champagne upon checki-n was a delightful surprise and it was good champagne! Hotel room was perfect and bed was so comfortable. Breakfast Buffet was the best in Houston, beating Brennans. Try the Omelette, the french toast and the so scrumptious sausages. We had a gala there,which was handled perfectly...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank kayb508
Gainesville, Georgia
Reviewed 1 week ago

Yes, this is an older hotel and yes, the water-chilled a/c units are noisy (hope this is addressed in future renovations) but the amount of people and all of the planning for different groups was almost flawless. The staff was nice and EXTREMELY helpful...here's what I always think (though my husband is not this way which winds up aggravating him...

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Helpful?
Thank Heathen5428
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Thank you for letting us know about your recent stay with us! We really appreciate the thorough review and detailed feedback! Next time you return, please be sure to take advantage of our complimentary shuttle which will take you to a number of nearby dining and entertainment facilities! We'll look forward to the opportunity to welcome you back!

Reviewed 1 week ago

The Omni had a great reputation for red carpet treatment, but unfortunately Super Bowl weekend they undelivered in a big way to result in a disappointing stay. I had the same logistics planned across the way at the Marriott and they delivered for 35 guests, but unfortunately the Omni couldn't handle our 7 that we had there. Up front all...

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Helpful?
Thank Elizabeth A
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Hi Elizabeth, Thank you for taking the time to let us know about your stay with us this past weekend. We really appreciate the feedback and apologize for any inconvenience you may have experienced. We look forward to welcoming you back in the future and the opportunity to meet your needs.

Dallas, Texas
Reviewed 2 weeks ago via mobile

Older hotel, needs upgrades!!! Had a recent one night stay at the hotel with my wife. After a late evening, arrived at the hotel exhausted and my wife fell asleep before I did. I could not fall asleep no matter what due to the noisy HVAC. Every time the fan speed would alternate from high to low or vice versa,...

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Helpful?
1Thank Rod K
OmniHOUManager, Public Relations Manager at Omni Houston Hotel Westside, responded to this review

Hi Rod, Thank you for letting us know about your recent stay with us. We apologize for the maintenance issue with the HVAC in your room as well as the unpleasant experience with the front desk. We always strive to give the best customer service to our guests to ensure a good nights rest. We look forward to the opportunity...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Cafe on the Lake
Cafe on the Lake
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Omni Houston Hotel Westside

Address: 13210 Katy Fwy, Houston, TX 77079-1410
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $136 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Houston Hotel Westside 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Omni Houston Hotel Westside Texas
Houston Omni
Hotel Style:
#21 Luxury Hotel in Houston
#22 Family Hotel in Houston
#25 Romantic Hotel in Houston
#48 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Omni Houston Hotel Westside staff and other travellers.
9 questions
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Dallas, Texas
Bay City, Michigan
7 months ago
St. Martinville La
over a year ago
2 months ago

See all questions (9)

Questions? Get answers from Omni Houston Hotel Westside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were in room 4404 it was facing inside away from elevator and freeway Very quiet”
 of 5 bubbles dianamJ8207VY, 13 Feb 2017 | Read review
“We had a room on the end on the second floor...wifi was extremely slow but room was nice and spacious.”
 of 5 bubbles Heathen5428, 10 Feb 2017 | Read review
“Book Early”
 of 5 bubbles CarlosW540, 2 Jan 2017 | Read review
“All rooms are luxurious!”
  • Very clean and elegant
  • Super comfy bed!
  • Fully stocked mini-bar
 of 5 bubbles melissam653, 5 Dec 2016 | Read review
“Choose a different hotel”
 of 5 bubbles 523candicea, 28 Nov 2016 | Read review
5 of 5