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Houston Marriott West Loop by The Galleria

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#70 of 497 Hotels in Houston
Certificate of Excellence
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Houston Marriott West Loop by The Galleria
Houston Marriott West Loop by The Galleria
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603 Reviews from our TripAdvisor Community

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Showing 580: English reviews
San Francisco, California
Reviewed 2 weeks ago

I haven't been to this hotel for several years, but had a good memory of it from the last time. They remodeled the lobby. It's a fantastic lobby to hang out with friends / colleagues have a drink from the bar nearby, etc. I loved this change. The staff are what made this a really memorable trip. The front desk...

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Thank OBIE1_13
Takoma Park, Maryland
Reviewed 2 weeks ago

We stayed at this hotel before leaving on a cruise from Galveston. We picked it for the location as it seemed close to a fair number of places to eat and the Galleria Mall, which was great when people discovered they had forgotten to pack things. It was clean, the staff was courteous, and the rooms were very comfortable. The...

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Thank Kristin H
San Francisco, California
Reviewed 4 weeks ago

We stayed at this hotel for 5 nights. My partner was in Houston for a business visit and I had tagged along. So, I ended up spending quite a lot of time at the hotel. The rooms were clean and well kept. The hotel in itself seemed a bit dated but was maintained very well. The housekeeping person was very...

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Thank driftingaway_fr
Tyler, Texas
Reviewed 12 December 2016 via mobile

It is located at a walking distance to the Galleria Mall. The rooms are clean and confortable. The staff is frienly. The lobby area has tv screens, a coffee shop/bar and a reastaurant. Good size conference center. I will stay here again.

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Thank Ricardo A
Oakland, California
Reviewed 11 December 2016 via mobile

If you visit Houston and need a hotel -- and a good hotel -- I suggest the Marriott West Loop. It features a good, convenient location and well-appointed rooms. The front desk staff and restaurant staff were tremendously solicitous, helpful, and always expressed their gratitude for your having selected their hotel for your stay in Houston. For these reasons, I...

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Thank DaveAdvisor510
Reviewed 10 December 2016 via mobile

I have stayed at quite a few Marriott properties and was very dissatisfied with this one. I assumed the "double beds" were the same in all Marriotts.. apparently not. I was given two full size beds. To top it off the mattresses that most Marriott hotels have already replaced due to a recall are evidently still at this particular location....

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Thank Lindsey M
Brandon D, Manager at Houston Marriott West Loop by The Galleria, responded to this review

We greatly appreciate your feedback in regards to your recent stay with us. Please accept my apologies that you were not satisfied with your stay. We definitely do not want any of our guests to have an experience that is less than satisfactory. I apologize the bedding size did not meet your expectations. Our bedding is in compliance with Marriott...

Auburn, Alabama
Reviewed 9 December 2016

Amber greeted us and helped us in so many ways but the biggest thing was we left our Nikon D90 SLR with our best walk about lens in the room and forgot it till next morning. It had wedding pictures on it that would have been lost in addition to a $1600 camera and lens. She processed it and made...

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Thank felkebg
Houston, Texas
Reviewed 5 December 2016

Amber is awesome and extremely personable, Recently was at another Marriott in Katy, TX and wont go back as concierge was nothing like you have here! Always nice when you are in concierge and Amber knows you and speaks with you.

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Thank kevinpri0r
Reviewed 30 November 2016 via mobile

The front desk lady was not friendly. Always seemed bothered when she was approached. I would say maybe she was ready for a break.. but it was not busy at all & our needs were simple. The phone in the room says 'at your service' so when I call asking for an extra towel or how to locate vending (...

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Helpful?
Thank Courtney K
Brandon D, Manager at Houston Marriott West Loop by The Galleria, responded to this review

Thank you very much for sharing your experiences with us during you stay with us. First off, I would like to sincerely apologize for any poor service that was provided by any member of our team. We expect all our members of our team to provide exceptional service, and when this does not take place we ensure any matters are...

Reviewed 27 November 2016

I have stayed at this hotel many times, and they continue to offer great service, nice breakfast, friendly staff, and good gym and indoor pool. My family and I will continue to stay at this property whenever we have occassion to be in Houston.

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Helpful?
Thank Rodney S

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Fairways Lounge
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Upscale hotel with shuttle service to the Galleria and many of Houston's finest restaurants, clubs and shops. Come relax at our hotel with our indoor pool and sauna. ... more   less 

Additional Information about Houston Marriott West Loop by The Galleria

Address: 1750 West Loop S, Houston, TX 77027-3004
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $177 - $433 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Houston Marriott West Loop by The Galleria 4*
Number of rooms: 301
Reservation Options:
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Also Known As:
Houston Marriott West Loop By The Galleria Hotel Houston
Marriott Houston
Houston Marriott West Loop By The Galleria Texas
Hotel Style:
#11 Business Hotel in Houston
#25 Luxury Hotel in Houston
#63 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Houston Marriott West Loop by The Galleria staff and other travellers.
4 questions
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Riverdale, Georgia
over a year ago
Los Angeles, California
4 months ago
5 months ago
Irvine, California
over a year ago

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Questions? Get answers from Houston Marriott West Loop by The Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor to avoid the wall on the South side (?) of building”
 of 5 bubbles OBIE1_13, 29 Dec 2016 | Read review
“Ask for a high floor. Also, ask for a larger room, because some of the rooms are tiny! Ask for a room not facing the highway.”
 of 5 bubbles ChadNYC212, 7 Nov 2016 | Read review
“Hotel is only cosmetically good but functionally its poor. Marriott used to be great not anymore. Get something else.”
 of 5 bubbles 955samitk, 25 Sep 2016 | Read review
“Higher level rooms are always good away from the elevators.”
 of 5 bubbles TravelerC55, 7 Sep 2016 | Read review
“they have quiet times posted on each floor. Get a corner room”
 of 5 bubbles 753tracyh, 27 Jun 2016 | Read review
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