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Houston Marriott West Loop by The Galleria

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Traveller (139)
Room & Suite (130)
Dining (32)
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Overview
  • Excellent55%
  • Very good27%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“misty blue”(12 reviews)
“front desk”(103 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
All hotel details
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Offers from Houston Marriott West Loop by The Galleria
Special Offer: Save up to 20% in TX!
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Offers from Houston Marriott West Loop by The Galleria
Special Offer: Save up to 20% in TX!
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (796)
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Traveller rating
419
203
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25
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419
203
85
36
25
Show reviews that mention
All reviewsthe concierge loungemisty bluefront deskgalleria areaevery weekself parkroom servicevalet parkingbusiness travelerthe hotel offersgreat customer serviceshuttle servicethe entire staffthe room was niceking bedhotel staffchecking in
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1 - 5 of 768 reviews
Reviewed yesterday via mobile

I travel around the country often, mainly in the south central area and I have to say that this is the best Marriott property I’ve ever visited. From the front desk to the bar/restaurant to the concierge lounge (what’s up Amber?!?!) I’ve had nothing but...More

Thank Amenhotep S
Reviewed 2 days ago

The staff was great and the beds and pillows were awesome, but the rooms are long past due for a renovation (or even just regular maintenance). More noticeable than anything was the lack of upkeep/renovation in the bathroom. Low drop ceilings. Piece of pipe (maybe...More

2  Thank Falcarragh13
Response from TeamMarriott, Manager at Houston Marriott West Loop by The GalleriaResponded yesterday

Dear Falcarragh13, Thank you for taking the time to review your stay with us. The feedback we received regarding your accommodations in room 810 gives us the information we need to better serve our guests and is much appreciated. Even though our hotel receives high...More

Reviewed 1 week ago

Clean, quiet, excellent service. Convenient to many convention hotels in the Galleria area. Concierge lounge hostess was among the most friendly and helpful, ever. She loves her job. Very inspiring. Excellent goodies at the lounge. Nice gym, but could use a little TLC to replace...More

Thank floridasquid
Response from TeamMarriott, Manager at Houston Marriott West Loop by The GalleriaResponded 1 week ago

Dear floridasquid, Thank you for choosing the Houston Marriott West Loop by The Galleria and for sharing your review. We are glad to know you had an excellent stay with us and liked our convenient location, friendly staff, and well-maintained facility. Thanks again, and please...More

Reviewed 2 weeks ago via mobile

The rooms are dated but comfortable and very clean. What makes this hotel amongst the best Marriotts I stay at is the staff. I am a platinum premier member, so stay at a lot of Marriotts. This is by far my favorite. The front desk...More

Thank Craig M
Response from TeamMarriott, Manager at Houston Marriott West Loop by The GalleriaResponded 2 weeks ago

Dear Craig M, Thank you for being a valued Marriott Rewards member. We love our loyal guests and appreciate your wonderful feedback of the Houston Marriott West Loop by The Galleria. We work hard to provide excellent service, so it's always great to learn that...More

Reviewed 4 weeks ago via mobile

Stayed at the Marriott for a conference and it was a great experience. Hotel and conference rooms were clean, refreshments provided were tasty, and conference meals were delicious. The staff (Kiet at front counter, and many others that I didn’t get to learn the name...More

Thank Jedai18
Response from TeamMarriott, Manager at Houston Marriott West Loop by The GalleriaResponded 4 weeks ago

Dear Jedai18, Thank you for sharing a nice review of the Houston Marriott West Loop by The Galleria. Service and facilities are the best assets that we can offer to our guests, and we are glad to know you enjoyed your time with us. We...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
USD 123 - USD 302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Houston
#18 Luxury Hotel in Houston
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 123 - USD 302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Houston
#18 Luxury Hotel in Houston
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (139)
Room & Suite (130)
Dining (32)
Pool & Beach (20)
Amenities (48)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
sidmkm
7 March 2018|
AnswerShow all 2 answers
Response from jurassica p | Reviewed this property |
Yes.
0
Votes
SC101112
12 January 2018|
Answer
Response from Brandon D | Property representative |
Thank you for reaching out to us. We do not have airport shuttle service at the hotel. However, we do offer a complimentary shuttle that will take guests within a 3 mile radius of hotel.
1
Vote
Jojy Z
27 April 2017|
AnswerShow all 6 answers
Response from Catharine D | Reviewed this property |
unless you have status you have to pay..
0
Votes
Room Tips
"Maybe ask if there are renovated rooms"
Read review
"Handicap accessible rooms are very spacious"
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"Visit the bar and have Misty pour you a drink, she will have you smile"
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"Don't really know"
Read review
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