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I travel around the country often, mainly in the south central area and I have to say that this is the best Marriott property I’ve ever visited. From the front desk to the bar/restaurant to the concierge lounge (what’s up Amber?!?!) I’ve had nothing but...More
The staff was great and the beds and pillows were awesome, but the rooms are long past due for a renovation (or even just regular maintenance). More noticeable than anything was the lack of upkeep/renovation in the bathroom. Low drop ceilings. Piece of pipe (maybe...More
2 Thank Falcarragh13
Response from TeamMarriott, Manager at Houston Marriott West Loop by The GalleriaResponded yesterday
Thank you for taking the time to review your stay with us. The feedback we received regarding your accommodations in room 810 gives us the information we need to better serve our guests and is much appreciated. Even though our hotel receives high...More
Clean, quiet, excellent service.
Convenient to many convention hotels in the Galleria area.
Concierge lounge hostess was among the most friendly and helpful, ever. She loves her job. Very inspiring.
Excellent goodies at the lounge.
Nice gym, but could use a little TLC to replace...More
Response from TeamMarriott, Manager at Houston Marriott West Loop by The GalleriaResponded 1 week ago
Thank you for choosing the Houston Marriott West Loop by The Galleria and for sharing your review. We are glad to know you had an excellent stay with us and liked our convenient location, friendly staff, and well-maintained facility. Thanks again, and please...More
The rooms are dated but comfortable and very clean. What makes this hotel amongst the best Marriotts I stay at is the staff.
I am a platinum premier member, so stay at a lot of Marriotts. This is by far my favorite. The front desk...More
Thank Craig M
Response from TeamMarriott, Manager at Houston Marriott West Loop by The GalleriaResponded 2 weeks ago
Dear Craig M,
Thank you for being a valued Marriott Rewards member. We love our loyal guests and appreciate your wonderful feedback of the Houston Marriott West Loop by The Galleria. We work hard to provide excellent service, so it's always great to learn that...More
Stayed at the Marriott for a conference and it was a great experience. Hotel and conference rooms were clean, refreshments provided were tasty, and conference meals were delicious. The staff (Kiet at front counter, and many others that I didn’t get to learn the name...More
Response from TeamMarriott, Manager at Houston Marriott West Loop by The GalleriaResponded 4 weeks ago
Thank you for sharing a nice review of the Houston Marriott West Loop by The Galleria. Service and facilities are the best assets that we can offer to our guests, and we are glad to know you enjoyed your time with us. We...More