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Hilton Houston Galleria Area

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Hilton Houston Galleria Area
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895 Reviews from our TripAdvisor Community

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Showing 870: English reviews
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Houston, United States
Reviewed 3 days ago NEW

Stayed at this wonderful hotel for the Easter weekend with daughter and granddaughter and had an awesome experience. Utilized the shuttle to and from Galleria and enjoyed not having to drive and find a parking space. Excellent location, great staff and a very nice hotel. We will stay there again!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Joyce Delores T
Leland, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 22 February 2017

Attractive and spacious lobby area that extends to an inviting lounge area with plenty of seating and high ceilings making it very airy. Front desk staff totally engaging and accomodating. We were on the fourteen (top) Hilton Honors floor (really 13th as there is no 13th floor!) upgraded to a junior suite. There are three elevators and we had little...

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Thank Bob S
About Hotel's Favourite Review
Saud Q, Front Office Manager at Hilton Houston Galleria Area, responded to this review

Bob S, We love to go beyond our guests expectations and we are thrilled to have exceeded yours. It was our pleasure to provide you with attentive service at every turn, comfortable and clean accommodations and a great breakfast buffet. We look forward to providing you with another memorable stay at Hilton Houston Galleria Area. Regards

Reviewed 3 days ago NEW

Quick overnight stay in Houston. The hotel is nice, though the location is not the greatest area of town. When I got into my room around 9:30 that night, the temperature had been set to 62 degrees and would not set any higher or turn off. I had to request an extra blanket from guest services, which was not a...

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Thank Rhiannon M
Reviewed 4 days ago NEW

Jaafar went above and beyond to make our stay comfortable. After 6 hours of travel, we couldn't wait to get to our previous booked room, but checked out immediately, due to the condition of the room. What was listed as a 4 star hotel turned out to be 1. We checked out, and booked with the HIlton. We mentioned our...

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Helpful?
Thank Mortica C
Saud Q, Front Office Manager at Hilton Houston Galleria Area, responded to this review

Mortica C, Thank you for an amazing review and kind words about Jaafar. We are glad that you enjoyed your stay. We look forward to your return. Regards

Reviewed 1 week ago

Very nice people and nice hotel. Close to good food, shopping, and entertainment. Rooms are very clean exception luxurious linens and maid service everyday. They are happy to accommodate requests to make your stay comfortable.

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Helpful?
Thank Cheekme
Saud Q, Front Office Manager at Hilton Houston Galleria Area, responded to this review

Cheekme, thank you for a 5 Star review. We are happy we helped make this trip outstanding for you. We look forward to welcoming you again. Regards

Sandy Springs, United States
Reviewed 1 week ago

I was really satisfied with my stay at this hotel. Easy to commute any business places in Houston. Also easy to access nice restaurants. The room is good enough for myself. Also not far from IAH airport. about 35min by car.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 806akiram
Saud Q, Front Office Manager at Hilton Houston Galleria Area, responded to this review

806akiram, Thank you for choosing our hotel and for taking the time to leave comments. We are passionate about providing excellent service and glad to learn that we delivered it. We hope to see you again. Regards

Port Arthur, United States
Reviewed 1 week ago

The tub failed to drain while showering and the room we were given shared an interior adjoining door with the room next to us. This would not have been a major issue if we were not awaken to an argument at 6am. Overall not too bad but could have been much better. Thank goodness it was only a one night...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Cynthia A
Saud Q, Front Office Manager at Hilton Houston Galleria Area, responded to this review

Cynthia A, Thank you for choosing our hotel and for taking the time to leave comments. Our commitment is to provide comfortable stay and an excellent service to every guest. We appreciate knowing what would have made your stay perfect. We hope that you would come back and stay with us again. Regards

White Plains, New York
Reviewed 1 week ago

This hotel is an older hotel that was recently renovated. It isn't the fanciest place, but the rooms are clean and comfortable and the staff could not be friendlier or more accommodating. Breakfast had fresh, delicious fruit and excellent made-to-order omelets. It is not located downtown, but it's easy to hop on the highway and get anywhere you want to...

Review collected in partnership with Hilton Hotels & Resorts
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Thank NYNewfies
Saud Q, Front Office Manager at Hilton Houston Galleria Area, responded to this review

Thanks so much for the five-star review. We are thrilled that you enjoyed everything about our hotel - our service. We work hard to deliver a great experience for all of our guests. Thank you for staying with us and we look forward to welcoming you again. Regards

Hemphill, Texas
Reviewed 1 week ago

The hotel seems to be short staffed. No one available during checkout. No one available at Bar. Bottles of shampoo and Conditioner were put back in place after they had been used prior to our arrival. Neighborhood is undesirable.

Review collected in partnership with Hilton Hotels & Resorts
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Thank deniselJ6636AS
Saud Q, Front Office Manager at Hilton Houston Galleria Area, responded to this review

Thank you for choosing our hotel. We are disappointed that we did not live up to expectations, and we are sorry your stay was anything less than exceptional. We appreciate knowing how we can improve. It is our hope that you will reconsider and stay with us again. Regards

Addis
Reviewed 1 week ago via mobile

We stayed here for a quick trip to Houston. We had a king size bedroom and it was more than enough room for our family. Hallways were quiet. Bed was fluffy white and super comfy. Lobby was clean and customer service was superb. Will def be staying here again.

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Thank anais3612
Saud Q, Front Office Manager at Hilton Houston Galleria Area, responded to this review

anais3612, Thank you for choosing us for your accommodations in Houston. We are thrilled to have earned your 5-star review. We look forward to welcoming you again. Regards

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at the Hilton Houston Southwest hotel, only nine miles from the Sugar Land business corridor, and 10 miles from downtown Houston. Located just off Highway 59 and two miles southwest of Loop 610, this Houston Galleria hotel is three miles from the prestigious Houston Galleria area and offers complimentary local transportation. Centrally located to Houston attractions such as NRG Stadium and Minute Maid Park, the hotel is 30 miles from George Bush Intercontinental Airport (IAH) and 18 miles from William P Hobby Airport (HOU). During your stay at our Houston Galleria hotel keep in touch with complimentary high-speed internet access in each guest room at the Hilton Houston Southwest hotel. Swim laps and enjoy the sunshine at the sparkling outdoor pool and sundeck area. Stay active in the fully equipped fitness center with modern equipment. Relax with a refreshing drink at the Poquito Bar and enjoy casual dining in the warm atmosphere of Desert Rose restaurant. Host business meetings or events in over 13,000 sq. ft. of flexible Houston meeting space at the Hilton Houston Southwest hotel. The Grand Ballroom is perfect for conferences and the Atrium and Regency areas provide a wonderful backdrop for wedding receptions. ... more   less 

Additional Information about Hilton Houston Galleria Area

Address: 6780 Southwest Fwy, Houston, TX 77074-2102
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $130 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Houston Galleria Area 4*
Number of rooms: 292
Reservation Options:
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Also Known As:
Hilton Houston Southwest Hotel Houston
Houston Hilton
Hilton Houston Galleria Area Texas
Hotel Style:
#29 Luxury Hotel in Houston
#92 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Houston Galleria Area staff and other travellers.
4 questions
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Questions? Get answers from Hilton Houston Galleria Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call the from desk but the higher floors are quieter.”
Cheekme, 17 Apr 2017 | Read review
“I asked for a quiet room. I was put on the 8th floor away from the elevator. Did the trick!”
bjones2585, 6 Apr 2017 | Read review
“Try to get opposite of the interstate...very noisy”
jesseh627, 25 Mar 2017 | Read review
“Convenient parking & hotel entrance to right of hotel. Kids check out the make your own waffle in the shape of the State of Texas”
bobs713, 21 Feb 2017 | Read review
“Request a room away from the expressway.”
strongforu, 12 Feb 2017 | Read review
5 of 5