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Crowne Plaza Houston River Oaks

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Room & Suite (206)
Pool & Beach (18)
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Overview
  • Excellent63%
  • Very good19%
  • Average10%
  • Poor5%
  • Terrible3%
Travellers talk about
“front desk”(212 reviews)
“shuttle service”(50 reviews)
“medical center”(50 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
30 Apr.1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,682)
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Traveller rating
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994
302
165
80
65
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All reviewsfront deskshuttle servicemedical centerclose to downtownbreakfast buffet isexcellent customer serviceself parkinghome away from homemuseum districtgalleria areafree shuttleconciergezarakirbyfreewayvaletappointment
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651 - 655 of 1,606 reviews
Reviewed 17 April 2014

I stay at this property every 2 months. Seriously, it's like coming home, they even know me by name! I have utilized the shuttle service, dining, lounge and spa - all are great. Try the hand made pizza in the lounge - I recommend pineapple...More

Thank Pam D
Response from dhollier, Director of Sales at Crowne Plaza Houston River OaksResponded 23 April 2014

Hello Pam D, Thank you so much for such a fabulous review!!!! I am thrilled to here that CPRO is your home away from home! I job is to make your stay as comfortable and enjoyable as possible. I will pass on your comments to...More

Reviewed 17 April 2014

These guys at this Crowne Plaza..... Such a lovely group of people! Super friendly and really trying hard to make their guests feel at home! From the moment we arrived, to the time we checked out, everything was enjoyable. Lovely pool area and the friendliest...More

Thank Chorini
Response from dhollier, Director of Sales at Crowne Plaza Houston River OaksResponded 20 April 2014

Hello Chorini, Wow!! Thank you so much for sharing such amazing comments on our hotel and staff!! I am thrilled to hear that we exceeded all of your expectations! We have a great staff and I know they will appreciate you recognizing their dedication to...More

Reviewed 16 April 2014

It's an OK hotel, the bed is comfortable and the room is not awful. OTOH it's a dumpy, uninspiring hotel. Feels like 20 years since a renovation. Some things can't get fixed, like the narrow windows and dark rooms. Everything's musty. The ceiling in the...More

1  Thank Nelson_Mi
Response from dhollier, Director of Sales at Crowne Plaza Houston River OaksResponded 20 April 2014

Hello Nelson_Mi, We appreciate you sharing your candid comments with us on your recent stay. I sincerely apologize that you did not leave completely satisfied. It saddens me to read that you we did not meet your expectations. I know that one of our hotel...More

Reviewed 16 April 2014

The chef was great...all the food was wonderful. The entire team in all departments were helpful. We look forward to our next visit to Houston and plan to stay at the same hotel. Zara and the morning crew made breakfast truly enjoyable.More

1  Thank Bill P
Response from dhollier, Director of Sales at Crowne Plaza Houston River OaksResponded 17 April 2014

Hello Bill P, Thank you for your review! It's nice to hear that you enjoyed our hotel and staff. I will pass on your comments to Zara and the rest of the staff. We look forward to taking care of you the next time your...More

Reviewed 14 April 2014

We checked into this hotel later this past Friday night. I got a deal through Hotwire but they accommodated my wife and I who were traveling with our infant son and switched us to a King room over the phone before we arrived. We wanted...More

1  Thank Russcular
Response from dhollier, Director of Sales at Crowne Plaza Houston River OaksResponded 17 April 2014

Hello Russcular, Thank you so much for taking the time to share your candid comments on our hotel and staff. I am thrilled to hear that you enjoyed our hotel & staff. I sincerely apologize for the disturbance that you experienced from a noisy neighbor....More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
USD 88 - USD 198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 88 - USD 198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (184)
Room & Suite (206)
Pool & Beach (18)
Dining (17)
Amenities (24)
Business Centre & Event Rooms (6)
Questions & Answers
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Amanda S
20 January 2018|
AnswerShow all 7 answers
Response from CW4200 | Reviewed this property |
Yes, coin operated
1
Vote
155ivag
27 November 2017|
AnswerShow all 7 answers
Response from spoons110 | Reviewed this property |
No. The best is to buy one at the airport or a local shop before you travel.
1
Vote
155ivag
27 November 2017|
AnswerShow all 7 answers
Response from yandinazetland | Reviewed this property |
Yes USa 2 pin plugs
0
Votes
Room Tips
"Windows in all rooms are small, but high floors give long distance views in flat Houston"
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"if u want cool AC or fan control do not book this room trust me"
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"Stay away from highway. If you can see it, you can hear it."
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"ask for a room away from the highway."
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