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Crowne Plaza Houston River Oaks

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Traveller (184)
Room & Suite (206)
Pool & Beach (18)
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Overview
  • Excellent62%
  • Very good19%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“front desk”(212 reviews)
“shuttle service”(50 reviews)
“medical center”(50 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,683)
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Traveller rating
994
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80
65
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994
302
166
80
65
Show reviews that mention
All reviewsfront deskshuttle servicemedical centerclose to downtownbreakfast buffet isexcellent customer serviceself parkinghome away from homemuseum districtgalleria areafree shuttleconciergezarakirbyfreewayvaletappointment
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21 - 25 of 1,607 reviews
Reviewed 14 February 2018 via mobile

This hotel it needs a totally renovation. The rooms are old and old fashion. The room was stinky. The staff in the afternoon shift were quite rude compare in the morning. The breakfast buffet is ok but expensive (18dolars+tax). The gym is ok but I...More

Thank Travel_Addict_Bcn
Response from dhollier, Director of Sales at Crowne Plaza Houston River OaksResponded 5 March 2018

Hello Travel_addict_Bcn and thanks for your feedback. I am sorry that you were not happy with your stay and will share with my manager. I hope that you will give us another try. Best regards, Debbie

Reviewed 10 February 2018

Hotel is aging a bit, but the staff there was extra helpful and the catering food they provided for our conference was excellent. Next to a major highway, not the best walking neighborhood but good restaurants, shops etc about a mile walk away

Thank Joel B
Response from dhollier, Director of Sales at Crowne Plaza Houston River OaksResponded 5 March 2018

Hello Joel B and thanks for leaving a 4 star rating! Please come back soon! Best regards, Debbie

Reviewed 7 February 2018

We came in on a Sunday afternoon and the staff are really nice. From the personnel who greets you up to the front desk. The place is clean and free indoor parking. The surrounding area is very accessible.

Thank Adelaguy
Response from dhollier, Director of Sales at Crowne Plaza Houston River OaksResponded 10 February 2018

Hello Adelaguy and thanks for the 5 star rating! Please come back soon! Best regards, Debbie

Reviewed 28 January 2018

We like this place for its location and lots of good parking area. Staff is also very helpful and room are reasonably good. Only issue I had was the slow or no connectivity on internet and very slow water pressure. Restaurant and bar is also...More

Thank greggordon347
Response from dhollier, Director of Sales at Crowne Plaza Houston River OaksResponded 29 January 2018

Hello Greg and thanks for taking time to rate my hotel. I am glad that you enjoyed your stay but do apologize for the internet and water pressure. I'll share that information with the appropriate managers. Please come back and see us again! Best regards,...More

Reviewed 27 January 2018 via mobile

Based on good experiences during previous stays at this hotel, I booked a corner suite. Upon check-in, this stay went south fast. The front desk could not seem to handle the modest volume of people needing to check-in. Quickly, it became apparent that the reason...More

Thank travelingBard23
Response from dhollier, Director of Sales at Crowne Plaza Houston River OaksResponded 29 January 2018

Hello travelingBard23 and thanks for your feedback. I am very sorry about your experience and will certainly share your comments with my staff. Would you mind emailing me at dhollier@pacificahost.com so that I can get some more details? Please reference Trip Advisor review. Best regards,...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
USD 88 - USD 247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 88 - USD 247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (184)
Room & Suite (206)
Pool & Beach (18)
Dining (17)
Amenities (24)
Business Centre & Event Rooms (6)
Questions & Answers
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Amanda S
20 January 2018|
AnswerShow all 7 answers
Response from CW4200 | Reviewed this property |
Yes, coin operated
1
Vote
155ivag
27 November 2017|
AnswerShow all 7 answers
Response from spoons110 | Reviewed this property |
No. The best is to buy one at the airport or a local shop before you travel.
1
Vote
155ivag
27 November 2017|
AnswerShow all 7 answers
Response from yandinazetland | Reviewed this property |
Yes USa 2 pin plugs
0
Votes
Room Tips
"Windows in all rooms are small, but high floors give long distance views in flat Houston"
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"if u want cool AC or fan control do not book this room trust me"
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"Stay away from highway. If you can see it, you can hear it."
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"ask for a room away from the highway."
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