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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
My employment booked rooms at this hotel. Hotel is a little outdated and had a musty smell; not sure if this was due to Hurricane Harvey or not. The front desk staff weren't too friendly. They seemed like they were in total confusion all the...More
Thank Crystal G
Response from Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center AreaResponded 5 days ago
Thank you for taking the time to review your stay with us and we are sorry you did not find our FD staff more friendly upon arrival. We hope you understand that while the hotel is open and operating a majority of our service staff...More
Room was clean and up to date. It had a new microwave and refrigerator.I had a problem with the telephone and they repaired it immediately and gave me a voucher for the restaurant. I could not ask for more.More
Response from Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center AreaResponded 18 August 2017
We are sorry to see that you had a problem with the phone but it nice to hear that our staff responded quickly and compensated you for the problem. Just like our phone things sometimes break with out warning and while we should do...More
Staff here looked after us during Hurricane Harvey and after local officials couldn't assist us. Holiday inn staff got us transport out of the city. Thanks appreciate your extra care. Staff exceptional.!
1 Thank flicck
Response from Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center AreaResponded 3 weeks ago
It was a pleasure meeting you during your visit and we were happy our staff was able to help with transport. We hope you enjoy the rest of your visit.
The hotel is a bit dated but it is the perfect place to stay if you are attending any event at the NRG Center, which is a short walk out the back door and thru the pedestrian gate. Most of the staff are very friendly...More
Thank Rodger R
Response from Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center AreaResponded 10 August 2017
Thank you for staying with us and for commenting on your stay. We are happy to see that overall your stay was enjoyable and we will alert our Housekeeping manager to inspect and correct any issue in the guestroom.
I highly recommend this Holiday Inn. They are so helpful and accommodating when I have to bring my mom to MD Anderson. Everyone is so courteous and goes above and beyond to meet your needs. The rooms are small but very nice. The restaurant is...More
Response from Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center AreaResponded 7 August 2017
Thank you for taking the time to complete a review of your stay, we appreciate you sharing your experience. We would like to think that our training is the reason why our staff is so courteous but it is the people themselves that make...More
USD 135 - USD 214 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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United States >
Texas Gulf Coast >
Also Known As
Holiday Inn Houston Reliant Park Area Hotel Houston ,
Holiday Inn Houston - NRG/Medical Center Area Texas