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Holiday Inn Houston - NRG/Medical Center Area

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Holiday Inn Houston - NRG\/Medical Center Area
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299 Reviews from our TripAdvisor Community

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Showing 290: English reviews
Start your review of Holiday Inn Houston - NRG/Medical Center Area
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O Fallon IL
Reviewed yesterday NEW

Needed to visit the VA in Houston and picked this hotel for location & price. It was advertised as recently remodeled. My room was clean but old looking. The so called breakfast was non-existent. Granola bars & muffins. Coffee was just OK. Positives, shuttle got me to the VA, I left my bag & laptop with the front office during...

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Helpful?
Thank ColJeff
Nederland, Texas
Reviewed 1 week ago via mobile

We have stayed here on and off for the last 9 months for medical reasons. Not only do they give the best medical rate but also a free buffet breakfast if you are using the medical facilities nearby. The staff is very friendly and professional and goes out of their way to meet your needs.

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Helpful?
Thank joteach
Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Thank you for taking the time to review your experience as we are sure you have more important issues to address. Our staff of trained professionals does a good job of making sure our customers regardless of the reason they stay with us have a hassle free stay. Our medical rate and complimentary transportation is just one of our many...

Reviewed 2 weeks ago via mobile

My husband and I visited the hotel last week while in the area for a wedding. I must say the pictures on the Internet were a bit misleading regarding the hotel. Even though it has been remodeled there are areas in the room that still reflect the "oldness" of the hotel. Also there was a bit of a smell in...

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Helpful?
Thank Shandan W
Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Thank you for your comments and for sharing your experience. While we are proud of our renovated hotel at the end of the day it is still remodeled, not new. We appreciate your comments on our staff

San Antonio, Texas
Reviewed 4 weeks ago

During the last 10 years I have been coming here on and off with my parents as my mother has a yearly appointment at MD Anderson. The hotel offers a shuttle to the hospital every hour, George and George have been driving the shuttle for the past 10 years. It is nice going back and seeing a friendly face. They...

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Helpful?
Thank ruizrts
Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Thank you for staying with over the last 10 years. We appreciate your loyalty and your comments regarding our staff. Both George's are great ambassadors for the hotel and one of them was our employee of the year based on the volume of comments he received from customers like you. Thank you and we hope your mom is doing well.

Birmingham, United Kingdom
Reviewed 2 January 2017

We stayed at this Holiday Inn because we were familiar with it and because of its location. As on previous visits, there seemed to be a lack of overall management (and franchise) quality control and standards. It felt as if most support functions happened despite management rather than because of it. Pros: The hotel has plenty of free parking and...

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Helpful?
Thank m0rris_dancer
Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Thank you for staying with us and for sharing your experience. Like most hotels we are required by our brand to meet all standards including renovation. Our hotel completed a 11 million dollar renovation in the spring of 2015.

Waxahachie, Texas
Reviewed 29 December 2016 via mobile

I spent Christmas at NRG Holiday Inn because of the late Texans game on 12/24. I am in entertainment production and work the games. My daughter came with me and my wife flew in Christmas eve. Please, pass this on to whoever is the Big-Chief there at NRG Holiday Inn- Everyone made our Christmas away from home really great. They...

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Thank xxxxxppppp
Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Thank you for staying with us and for adding a little Christmas spirit to our hotel. One of the things we take pride in is the friendliness of our staff and their genuine desire to help, impossible to teach but one of the qualities we look for during our hiring process. We understand that it is tough being away from...

Reviewed 19 December 2016 via mobile

This facility is within walking distance to NRG stadium. Our room had a perfect view of it. Check in was easy and smooth. We had a suite and it was large, but just one room with the couch and bed. Great room. We dined at the bar and were provided excellent service and the quesadilla's were great. In the morning...

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Helpful?
Thank MELANIE D
Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Thank you for staying with us and for taking the time to share your experience. Texan games are always busy and I think we were caught a little off guard by the amount of rooms service orders that day as most of our F&B business is down in our restaurant and bar- please accept our apologies for the slow service....

Atlanta, Georgia
Reviewed 5 December 2016

If you are in town for anything at NRG Stadium, this is the perfect hotel. Literally walk out back door and you are in the parking lot of the stadium!!! I was in total amazement at the closeness of this hotel to the stadium. The name could be changed to NRG Hotel. The stay was very enjoyable. Comfortable beds, nice...

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Thank 9of10
Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Thank you for sharing your experience. The Holiday Inn NRG/Medical Center is the perfect location for all events at the NRG stadium complex including Texan games, BBQ Cook off and the Houston Livestock and Rodeo and of course the big game in February. Our complimentary shuttle also makes it very convenient for our medical patients and unlike the hotels in...

Reviewed 17 November 2016 via mobile

We really enjoyed our visit, personal is nice, friendly. Beds comfty and great. Good accommodations! Parking available. Shuttle is also available for medical center. Food is really good. I really miss you guys!

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Thank Laura C
Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Laura C, Thank you for staying with us. By your comments it looks like our staff did a good job of making sure your stay was enjoyable and as stress free as possible. We were happy to have our as our guest.

Galveston
Reviewed 16 November 2016

I chose the HI for convenience and I will return because of the friendliness of the staff. It was a Saturday night after a long day putting on the Rodeo wine competition and as exotic as that sounds all I wanted was a comfortable bed and a good night's sleep to be refreshed for a 6 am wake up call....

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Thank DocBillGalveston
Tom W, General Manager at Holiday Inn Houston - NRG/Medical Center Area, responded to this review

Thank you for staying with us and for taking the time to share your experience we enjoyed having you as our guest.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Houston - NRG/Medical Center Area is one of Houston's favorite hotels. The hotel is conveniently located off Loop 610 and Kirby Dr, just off the Upper Kirby District, with exclusive back gate access to NRG Park and NRG Stadium making us the most convenient Houston hotel near NRG Park. In addition, our Holiday Inn Houston hotel is minutes from the Museum District, Texas Medical Center, Galleria, Rice University, Rice Village and downtown. Catch the 'Metro Light Rail' located less than a mile from the Holiday Inn Houston NRG Med Center hotel for easy access to downtown as well as entertainment areas. Our hotel features the fun and friendly SIDELINES Lounge, TRELLIS Restaurant with excellent food, free high-speed wireless Internet access, a fitness center, large courtyard pool and a hot tub, business center and over 2320 square feet of meeting space. The Holiday Inn - NRG/Medical Center Area is the perfect choice for so many reasons. Come find out why we are the perfect Holiday Inn Houston hotel. ... more   less 

Additional Information about Holiday Inn Houston - NRG/Medical Center Area

Address: 8111 Kirby Dr, Houston, TX 77054-1705
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $165 - $453 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Houston - NRG/Medical Center Area 3*
Number of rooms: 238
Reservation Options:
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Also Known As:
Holiday Inn Houston Reliant Park Area Hotel Houston
Holiday Inn Houston - NRG/Medical Center Area Texas
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Houston - NRG/Medical Center Area staff and other travellers.
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Questions? Get answers from Holiday Inn Houston - NRG/Medical Center Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ensure that you have all the supplies that you need - towels, coffee, etc - before settling in for the night.”
 of 5 bubbles m0rris_dancer, 1 Jan 2017 | Read review
“Takes a while to get hot water.”
 of 5 bubbles DocBillGalveston, 16 Nov 2016 | Read review
“Rooms on the south side offer a view of the NRG Stadium, pretty cool at night.”
 of 5 bubbles , 19 Oct 2016 | Read review
“On limited use street and backs up to Stadium parking lot, so quite with limited traffic.”
 of 5 bubbles Plano_TexasCruiser, 18 Sep 2016 | Read review
“Do not used the website for the reservation”
 of 5 bubbles PaulinaBest, 26 Jun 2016 | Read review
5 of 5