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06/08/2017 07/08/2017
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    DoubleTree by Hilton Hotel & Suites Houston by the Galleria

    5353 Westheimer Rd, Houston, TX 77056-5474
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    Best prices for your stay
    06/08/2017 07/08/2017
    USD 150*
    USD 145*
    Great Deal
    USD 150*
    USD 150*
    Traveller (134)
    Room & Suite (79)
    Dining (12)
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    643 reviews
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    Overview
    • Excellent53%
    • Very good22%
    • Average12%
    • Poor8%
    • Terrible5%
    Travellers talk about
    “front desk” (59 reviews)
    “full kitchen” (12 reviews)
    “great stay” (20 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria
    Special Offer: Double Points, Every Stay
    Hotel deals
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    Homewood Suites Houston near the Galleria
    643 reviews
    #62 of 511 hotels in Houston
     
    Hyatt Place Houston/Galleria
    269 reviews
    #20 of 511 hotels in Houston
     
    Hilton Houston Post Oak by the Galleria
    1,248 reviews
    #69 of 511 hotels in Houston
     
    Sheraton Suites Houston Near The Galleria
    536 reviews
    #100 of 511 hotels in Houston
     
    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (502)
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    There are newer reviews for DoubleTree by Hilton Hotel & Suites Houston by the Galleria
    See the most recent reviews

    161 - 165 of 474 reviews

    Reviewed 14 March 2017

    Poor service , dirty blankets , air condition unit in room was not working. After. Check in I called to have a rollaway bed. The bed never came and when we got back to the room there were none left. Manager on duty promised an...More

    Review collected in partnership with DoubleTree by Hilton
    Thank johnnZ242ZV
    Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 15 March 2017

    Hi johnnZ242ZV, Thank you for reaching out with feedback from your recent stay. We are surprised to read your comments regarding the service you received. We have followed up with the team and will be reaching out shortly to work to make your situation right....More

    Reviewed 12 March 2017

    I love this Hotel, the rooms are beautiful & clean..the breakfast was awesome!! Double Tree will see me again....the shuttle also took me to & appointment, they dropped & picked me & friends up in a timely mannerMore

    Review collected in partnership with DoubleTree by Hilton
    Thank t0ngelag
    Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 14 March 2017

    Hi t0ngelag, Thank you for sharing your experience with us at DoubleTree Houston Galleria. The team is proud to read your compliments on the service you received and we appreciate your feedback on our clean, comfortable guests rooms. We're glad you were able to take...More

    Reviewed 12 March 2017 via mobile

    Our stay was amazing! Sue at the front desk made us feel so at home as soon as we walked in. Very clean and the room was huge! Full kitchen and very spacious. Just a short walk away from the Galleria for the best shopping...More

    Thank whodie
    Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 14 March 2017

    Thank you for staying with us at DoubleTree Houston Galleria, whodie. We're happy to hear that you enjoyed an amazing experience and felt at home in our spacious suites. We see you also took advantage of our close proximity to the Galleria and all the...More

    Reviewed 11 March 2017 via mobile

    The Doubletree near the Galleria is a good location for the galleria and other attractions in that area. The hotel was clean, modern and spacious. I'm not sure about booking direct however when booking through a 3rd party, parking and wifi is not free. There...More

    Thank JMurray71
    Response from sam k, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 13 March 2017

    Allow me to share a tip with you..did you know that the rates on the Hotel website are the same and you get more choices? Also sign up for Hilton honors and get free Wi-Fi

    Reviewed 11 March 2017

    We took a school group (34 rooms) for an out of state field trip to Houston and stayed in this hotel. I have never had such a great experience in all my years of taking large groups on trips. Robin Taylor and her team were...More

    Thank Tmcanally
    Response from Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the GalleriaResponded 14 March 2017

    Hi Tmcanally, Thanks for sharing your excellent experience with us in uptown Houston. We appreciate your shout out to Robin and the team and have shared your compliments as further encouragement moving forward. The team would love to have you and your school group back...More

    Homewood Suites Houston near the Galleria
    643 reviews
    #62 of 511 hotels in Houston
     
    Hyatt Place Houston/Galleria
    269 reviews
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    Hilton Houston Post Oak by the Galleria
    1,248 reviews
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    Sheraton Suites Houston Near The Galleria
    536 reviews
    #100 of 511 hotels in Houston
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • USD 98 - USD 203 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #24 Luxury Hotel in Houston
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 476
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Priceline, Expedia, Travelocity, Hotwire, TripOnline SA, HotelsforEveryone, Cancelon, HotelQuickly and getaroom.com so you can book your DoubleTree by Hilton Hotel & Suites Houston by the Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston
    • Also Known As
    • Doubletree Suites By Hilton Houston By The Galleria Hotel Houston ,
    • Doubletree Hotel Houston ,
    • Doubletree Houston ,
    • DoubleTree By Hilton Hotel & Suites Houston By The Galleria Texas
    Add Photo Photos
    Traveller (134)
    Room & Suite (79)
    Dining (12)
    Pool & Beach (5)
    Hotel & Grounds (98)
    Business Centre & Event Rooms (16)
    Bathroom (12)
    Nearby
    Hyatt Regency Houston/Galleria
    620 reviews
    .19 km away
     
    Homewood Suites Houston near the Galleria
    643 reviews
    .28 km away
     
    Hyatt Place Houston/Galleria
    269 reviews
    .13 km away
     
    Hotel Indigo Houston at the Galleria
    617 reviews
    .45 km away
     
    Nearby Restaurants
    Peli Peli Galleria
    859 reviews
    .51 km away
    Truluck's Steak & Stone Crab
    603 reviews
    .12 km away
    The Capital Grille
    348 reviews
    .08 km away
    The Burger Palace
    168 reviews
    .19 km away
    Nearby Attractions
    The Galleria
    3,932 reviews
    .61 km away
    Water Wall
    1,017 reviews
    .82 km away
    Ice at the Galleria
    146 reviews
    .79 km away
    Williams Tower
    37 reviews
    .69 km away
    Ask a question
    Questions & Answers
    JESSE G
    12 March 2017|
    AnswerShow all 4 answers
    Response from 5353HOU | Property representative |
    relatively convenient- it is about 8 miles - 15 - 20 minutes by car.
    0
    Votes
    lunchpie
    Short story: Omg, I was walking from the front desk trying to get token for a wash. The Manager thought I was off the street and the manager called the police to put me out the Hotel. Long story: December 3, 2016. About 2pm The Manager On Duty ( and 3 other employees called the Houston Police to have me extracted from the hotel. Even thou I made it clear to them that I am and have been a guest in the hotel many time before. These 4 employees followed me about the hotel. One of them followed me into the men's room while I was sitting on the toilet. This went on for 20 - 30 mins then houston police showed up. Omg they called HPD! In the Lobby in front of guests the 4 of them and the police surround me in a attempt to subdue fashion. (at one point the office threatened to put hand cuffs on me) Finally the valet person who parked my car name Mrs. Treasure (African American woman) walked over close enough for me to see her. I then pointed to her for help. I spoke out "help me please, tell them you parked my car" Treasure assured them I was a guest. Just when I thought it was over the (MOD) Guest manager asked the officer to be sure I was a guest and escort me to my room. (My Laundry was still in the washer on the 2nd floor awaiting to be washed) when me and the officer got to the room I knocked on the door after 3mins or so my wife woke out of her sleep and opened the door. she was frightened when she saw me standing with the officer. We were so upset with what happened we cut our stay short and checked out. ‎OMG, I left my laundry in the washroom at the Doubletree. Class Action.
    12 December 2016|
    AnswerShow all 3 answers
    Response from lunchpie |
    Not True sir, I did give my info, more than once and even after I did, your manager didn't believe me. She had HPD to escort me to my room. So please stop trying to cover this mistake and start providing adequate customer... More
    0
    Votes
    SuzyTexas2step
    27 November 2016|
    AnswerShow all 3 answers
    Response from williamscott1129 | Reviewed this property |
    We didn't notice any smoke smells in the a/c ducts in either bedroom or living room. i do think in the bathroom there is a small duct that runs between all floors and someone could have been smoking in their bathroom above... More
    1
    Vote
    Room Tips
    "The suites have full kitchen and separate bedroom while regular rooms have fridge and coffee facilities."
    Read review
    "I was especially impressed with the full kitchen in our suite."
    Read review
    "Apparently ask for low or high floor if you don't want to wait 10 minutes for hot water"
    Read review
    "Have never had a bad room. However, rooms by the elevator are very small."
    Read review
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