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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

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DoubleTree by Hilton Hotel & Suites Houston by the Galleria
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363 Reviews from our TripAdvisor Community

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Showing 342: English reviews
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Milan, Italy
Reviewed yesterday NEWvia mobile

Spacious room, comfortable bed, good breakfast and good location close to the shops and some restaurants. View from upper floors. Grab & go in the hall is very useful. Cleaning of the bathroom needs to be improved.

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Helpful?
Thank lyla23p
Sinton, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 3 January 2017

I have stayed here over the past 18 years. It is near any and everything you need. Pet friendly🐾🐾. Excellent vallet service. Great breakfast. In room dining is awesome. The rooms are very spacious. The suites are like being in an apartment.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank CindyKayCravey
About Hotel's Favourite Review
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Thank you for continuing to choose DoubleTree Houston Galleria for your accommodations in Houston, CindyKayCravey. We're proud to know that the consistency of excellent experiences has led you to staying with us time and time again. We look forward to your next visit and accommodating you and your furry friend(s) once again!

Saint Louis, Missouri
Reviewed yesterday NEW

we stayed here by accident...I thought I was booking the doubletree on post oak (now the Hilton). Right on Westheimer and an easy walk to the Galleria. Plenty of parking (though we were charged a premium of $24 nonvalet per day...I wish they would just include this in the room rate). The suite was very comfortable and clean and everything...

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Thank Ronald W
Sutton Coldfield, United Kingdom
Reviewed yesterday NEW

We stay in Houston regularly and normally stay in another hotel but decided to give this hotel a try instead. We stayed here for 5 nights in one of the suites and whilst the room was spacious and the location of the hotel was ideal I was very disappointed with how the hotel handled issues and complaints. We had small...

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Thank IntrepidMe
Lake Charles, Louisiana
Reviewed 2 days ago NEW

Our initial arrival was last minute and late in the evening. I booked the room on the Hilton Honors App which is such a great tool! We were greeted with a smile and my little girl was thrilled to have a room with a view.

Review collected in partnership with DoubleTree by Hilton
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Thank melbF5324PY
Oslo, Norway
Reviewed 3 days ago NEWvia mobile

Stayed here 3 nights in April,in a suite at fifth floor facing the swimming pool. A lot of space with kitchen, living and sleeping room, all of them well equipped. Bathroom functional. Not too much noise from other rooms and corridor, however could hear persons in floor above. Air-condition very noisy and still a bit problematic to keep it cold...

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Helpful?
Thank Fornebu
sam k, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Thanks for your frank feedback - we promise to use this to deliver an even better stay experience when you return. Our team is always anxious to find out about your stay and engage depending on your response as only 9's and 10's count towards recognition of our efforts. As a return guest we appreciate your loyalty.

dallas
Reviewed 3 days ago NEW

We used to stay here all the time before the hotel was remodeled. Loved coming here with our dogs. Perfect location as its close to Galleria, and its always well priced. The remodel is wonderful, nice little bar in the lobby. When we checked in we had to sign something about noise, and in the evenings two security guards are...

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Helpful?
Thank aaronstew
sam k, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

thanks for coming back and also for sharing your experiences. Weekends especially around prom time (this weekend) can cause disturbances to guests like you who are here to have a quiet relaxing weekend, hence the additional protocols. Come back soon!

Colorado Springs, Colorado
Reviewed 5 days ago NEWvia mobile

I stayed for three nights in April and was impressed with the updates done since the last time I visited. The lobby has a nice vibe with a great modern feel. The rooms are still very spacious with a great bed. The elevators could still use some work especially the freight elevator which seemed to always show up! All said...

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Helpful?
Thank Steve B
sam k, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Steve, thanks for taking the time to share. Our entire team appreciates your shout out. You will be glad to know that we are actively addressing the efficiency of all the elevators. The Elevator you often used is was indeed our freight elevator that the staff uses. We put this into guest use as we had one of the others...

Dallas, Texas
Reviewed 1 week ago NEWvia mobile

Javier and Bella are always amazing and keep me coming back to the DoubleTree. I travel to Houston weekly for business and the experience at the DoubleTree is fantastic and wouldn't stay anywhere else.

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Helpful?
Thank Jon M
sam k, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Great to know our team keeps you coming back.. Thanks for acknowledging Javier and Bella

Reviewed 1 week ago NEW

The Hotel has been renovated and that is a plus, at least for some of the rooms. The fitness center is not very impressive, but the breakfast buffet is very nice. Location close to the Galleria is perfect for shopping and plenty of restaurants nearby.

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Helpful?
Thank Kvapsen
sam k, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

thanks for taking the time to share your experiences. We would like to have known and still do, regarding the fitness equipment you would have preferred to see. Come back soon!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel and Suites Houston by the Galleria welcomes you to Houston, Texas. Our hotel offers travelers an unmatched experience with premier comfort and service. We are located in the heart of the Uptown/Galleria area, famous for world-class shopping, dining, and entertainment. We are steps from the landmark Galleria Mall, featuring over 400 upscale shopping and dining outlets for your pleasure. Guests at our Houston hotel enjoy spacious, residential-sized suites, a swimming pool, and a convenient location near many of Houston's most exciting attractions. Business travelers will also enjoy a quick commute to the Central Business District, Hobby Airport, and George Bush Intercontinental Airport, all of which are just minutes away. In addition to our central location and legendary DoubleTree service, our Houston hotel features thoughtfully designed, spacious Suites and Deluxe Rooms and a wide variety of exceptional services. Relax with all the comforts of home and be close to all that Houston has to offer. ... more   less 

Additional Information about DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Address: 5353 Westheimer Rd, Houston, TX 77056-5474
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $142 - $460 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel & Suites Houston by the Galleria 4*
Number of rooms: 476
Reservation Options:
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Also Known As:
Doubletree Suites By Hilton Houston By The Galleria Hotel Houston
Doubletree Hotel Houston
Doubletree Houston
DoubleTree By Hilton Hotel & Suites Houston By The Galleria Texas
Hotel Style:
#27 Luxury Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the Hilton Honors floors appears better.”
Kvapsen, 18 Apr 2017 | Read review
“Higher south side rooms are quieter away from the elevators.”
2846mat, 17 Apr 2017 | Read review
“Be sure to get a room on the backside of the hotel”
  • Mold in the tub area
  • Dirty Windows
  • Dirty Parking deck all weekend
atlcycle, 29 Mar 2017 | Read review
“Some are suites/others not.”
Tmcanally, 10 Mar 2017 | Read review
“Avoid rooms facing the freeway as they are a bit noisy.”
captakalra, 26 Jan 2017 | Read review
5 of 5