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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

PricelineUSD 168*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 310*
USD 168*
Great Deal
USD 174*
USD 174*
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DoubleTree by Hilton Hotel & Suites Houston by the Galleria
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391 Reviews from our TripAdvisor Community

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Showing 365: English reviews
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Reviewed 2 days ago NEW

Just was not very good. We were attending a conference nearby and this hotel was cheaper than most in the Galleria area. The good ... Staff was right there to valet the car. Greeting at the desk at check-in and check-out was fantastic. Everyone was so friendly and welcoming. Valet is really quick. The hotel is quiet and views are...

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Helpful?
Thank Jim S
Deerfield Beach, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 14 February 2017

I go to Houston every three months and I stay at the Doubletree every trip! The location is less than a block walk from the Galleria Mall. The staff are friendly & helpful. The rooms are nice sized and very clean. And the shuttle service is very helpful!. I would not think of staying anywhere else in Houston. See you...

Review collected in partnership with DoubleTree by Hilton
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1Thank Deb B
About Hotel's Favourite Review
sam k, General Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

We are delighted that you make our hotel your home in Houston. We hope to keep earning your trust and loyalty always and look forward to your next stay.

Austin, Texas
Reviewed 3 days ago NEW

Hotel is in a great location. Easy to get around town from here. Rooms were spacious and very comfortable. Kitchen wasn't stocked with utensils but one call to the front desk got us what we needed. Bed was extra comfy.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank clontsm
Duna Verde, Italy
Reviewed 4 days ago NEWvia mobile

Great location, few minutes away from galleria and a lot of the restaurants. I love the hotel lobby and the design. Front desk staffs are very helpful, provide us the directions of local attractions. Thnx a lot.

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Thank Sunsunsunsun00
Reviewed 4 days ago NEWvia mobile

Great room! Got a free upgrade to the suite, the room is huge with balcony facing downtown. Front desk staffs are very friendly, and offered us free cookies. The room is very clean and provided extra towels for my guests.. will be back soon.

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Thank Wenbo X
Reviewed 5 days ago NEWvia mobile

I stayed here last week and was very pleased. The suite was large and comfortable, very clean, and comfortable. And it was quiet! The breakfast was tasty, and the happy hour was great. I loved the location, very close to the Galleria and and an easy drive over to MD Anderson in the medical center. The biggest standout was the...

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Thank Holly E
Houston, Texas
Reviewed 1 week ago

I booked a block of rooms at the Doubletree Galleria for my wedding guests this month and had an up-front discussion and email exchange with the staff regarding the complimentary shuttle that would be offered for my guests to and from the venue . We discussed the exact distance to the venue of 3.3 miles, the hotel staff offered me...

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Helpful?
Thank Becca824
Charlotte, North Carolina
Reviewed 1 week ago

Nice rooms. Nice front desk staff. The bed was not comfortable for me. The hotel shuttle was awful too many times. Dont count on the shuttle service at this hotel. The breakfast buffet was $15 and not worth the price.

Review collected in partnership with DoubleTree by Hilton
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Thank keyurr2017
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Thank you for sharing your review of your business trip with us in Houston, keyurr2017. We appreciate your compliments on our well appointed guest rooms and our front desk team. However, we are surprised at your comments regarding the experience you encountered with our shuttle service. We have followed up with the team with your feedback so we may take...

Saline, Michigan
Reviewed 1 week ago via mobile

Expensive and dirty. Stained carpets and junk in halls. $22 for basic breakfast that normally included. Coffee in lobby is $4 for 10 oz cup. Stayed 4 days and the maid only cleaned the room once. Parking is $25 to $32 a night. For a Hilton property it's disaster.

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1Thank EdM734
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Hi EdM734, Thank you for sharing your feedback with us. We're curious if you had an opportunity to reach out to one of our associates regarding your experience, as we always urge our guests to reach out if they are encountering any sort of challenge. The team would be happy to speak to you regarding any other opportunities we have...

Houston, Texas
Reviewed 1 week ago

This hotel is deceptive in its online image as well as walking into the lobby. You think to yourself, "oh this is a nice modern doubletree. very nice". Not the case. Everything past the lobby is old, damaged and in need of updating. A so called suite was hardly so, smelling musty with old furniture and a torn and worn...

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Helpful?
Thank Connor J
Blake H, Guest Relations Manager at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, responded to this review

Hi Connor J, Thank you for sharing your feedback of your recent stay. We are very surprised at your comments regarding the condition of the guest room you received, as our hotel has recently undergone a full renovation. The team would be happy to speak to you in greater detail about your stay if you would like to share your...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel and Suites Houston by the Galleria welcomes you to Houston, Texas. Our hotel offers travelers an unmatched experience with premier comfort and service. We are located in the heart of the Uptown/Galleria area, famous for world-class shopping, dining, and entertainment. We are steps from the landmark Galleria Mall, featuring over 400 upscale shopping and dining outlets for your pleasure. Guests at our Houston hotel enjoy spacious, residential-sized suites, a swimming pool, and a convenient location near many of Houston's most exciting attractions. Business travelers will also enjoy a quick commute to the Central Business District, Hobby Airport, and George Bush Intercontinental Airport, all of which are just minutes away. In addition to our central location and legendary DoubleTree service, our Houston hotel features thoughtfully designed, spacious Suites and Deluxe Rooms and a wide variety of exceptional services. Relax with all the comforts of home and be close to all that Houston has to offer. ... more   less 

Additional Information about DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Address: 5353 Westheimer Rd, Houston, TX 77056-5474
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $140 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel & Suites Houston by the Galleria 4*
Number of rooms: 476
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hilton Hotels Direct, Hotwire, Travelocity, Priceline, HotelsforEveryone, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and Hotel.de so you can book your DoubleTree by Hilton Hotel & Suites Houston by the Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Suites By Hilton Houston By The Galleria Hotel Houston
Doubletree Hotel Houston
Doubletree Houston
DoubleTree By Hilton Hotel & Suites Houston By The Galleria Texas
Hotel Style:
#30 Luxury Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel & Suites Houston by the Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Watch out for King rooms. The ones we were offered were right next to the elevator.”
genettes, 21 May 2017 | Read review
“The rooms on the Hilton Honors floors appears better.”
Kvapsen, 18 Apr 2017 | Read review
“Higher south side rooms are quieter away from the elevators.”
2846mat, 17 Apr 2017 | Read review
“Be sure to get a room on the backside of the hotel”
  • Mold in the tub area
  • Dirty Windows
  • Dirty Parking deck all weekend
atlcycle, 29 Mar 2017 | Read review
“Some are suites/others not.”
Tmcanally, 10 Mar 2017 | Read review
5 of 5
Priceline
USD 168* /night
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Expedia.comUSD 174
Booking.comUSD 174
AMOMAUSD 310
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Prices are for 1 room, 2 adults
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