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Hilton Houston Post Oak by the Galleria

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1,159 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Houston Post Oak by the Galleria
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Showing 1,082: English reviews
Kent, Washington, United States
Reviewed 6 February 2016

This is my fourth time returning to the Hilton Post Oak in Houston. It is centrally located and adjacent to major shopping with easy access to downtown. The rooms are quite comfortable and with up-to-date linens. Housekeeping was great. I had a problem with the lock on my suitcase and engineering helped resolve the problem quickly and was very pleasant...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Vivian O L
Hilton_Post_Oak, General Manager at Hilton Houston Post Oak by the Galleria, responded to this review

Thank you for taking the time to share your recent stay with us. We are glad to hear the room accommodations met your needs and the staff met your expectations. We hope to see you again soon!

London, United Kingdom
Reviewed 5 February 2016

me and my boyfriend went to this hotel for a week ,and oh my god it was Totally over-priced.old,out-of-date facilities and rooms. Construction noise all day in room.hot water totally unreliable.A/c noisy and inconsistent .staff under-qualified and not helpful.never again

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Helpful?
Thank Liza A
Hilton_Post_Oak, General Manager at Hilton Houston Post Oak by the Galleria, responded to this review

Thank you for taking the time to share your recent experience with us. We truly apologize that your stay didn't meet your expectations. We are currently under renovation to update our hotel guest rooms. We hope you give us a second chance to Make It Right if you ever return to Houston.

Lake Charles, United States
Reviewed 5 February 2016

I've stayed at this hotel multiple times. It is a great location, walking distance to shopping. The staff is always friendly and accommodating. I would recommend to spend the extra $$ for high speed Wi-Fi. Overall Great experience will stay again.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jennifer T
Hilton_Post_Oak, General Manager at Hilton Houston Post Oak by the Galleria, responded to this review

Thank you for sharing your recent experience with us. We are delighted to hear the staff and hotel location met your expectations. We have also shared your feedback as it relates to the Wi-Fi with our Operations Management Team. We hope to see you again soon if travel take you back to Houston.

Houston, United States
Reviewed 4 February 2016

Good hotel, reasonable priced, with good service. Rooms were clean and hotel is presently being updated. Room service was excellent. I liked the fact that the hotel has small balconies. Hotel is conveniently located. I would recommend this hotel to others.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank William D
Hilton_Post_Oak, General Manager at Hilton Houston Post Oak by the Galleria, responded to this review

Thank you for sharing your recent experience with us. We are delighted to hear your stay met your expectations and hope to see you again soon if travel take you back to Houston!

Reviewed 1 February 2016 via mobile

I booked thru hotwire for the first time, for 3 nights. We received a second floor room, first night woke up at 3:30am because of doors slamming and people talking loud. No hot water on the shower, they came to fix it, and then it was ok. Next day went out came back at 6pm to find housekeeping doing our...

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Helpful?
Thank JoseLK
Hilton_Post_Oak, General Manager at Hilton Houston Post Oak by the Galleria, responded to this review

Dear JoseLK We appreciate your review of your recent experience at our hotel. We are very sorry you had a disappointing experience with us, and we have addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. Thank you

Greensboro, North Carolina
Reviewed 27 January 2016

I typically stay at this hotel about 20 time per year and love this property. However, my last two stays have been pretty bad. Starting with lack of hot water in the shower or running out of hot water mid way through the shower. The morning staff at the front desk was rude an not helpful when I called to...

Review collected in partnership with Hilton Hotels & Resorts
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2Thank Josh A
Hilton_Post_Oak, General Manager at Hilton Houston Post Oak by the Galleria, responded to this review

Thank you for taking the time to share your recent experience with us. We truly apologize that this stay didn't meet your normal expectations that we are known for. We are working diligently with our Director of Engineering to find a resolution for the intermittent hot water in the guest rooms. We also apologize if the staff didn't Make It...

San Antonio, Texas
Reviewed 24 January 2016

This is a very nice property in a great location for shopping at the Galleria. The executive floor is terrific and the food and coffee is excellent. Our stay was in mid/late January of 2016 and there was a LOT of construction/remodeling, so be advised. Water was turned off at least 1 day from 11 AM until 3:30 PM.

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Helpful?
Thank Friartuc
Hilton_Post_Oak, General Manager at Hilton Houston Post Oak by the Galleria, responded to this review

Thank you for taking the time to share your recent experience with us. We hope to see you again soon if travel take you back to Houston!

Chicago, IL, United States
Reviewed 23 January 2016

A beautiful hotel and great staff made having to listen to construction during the day bearable. They did inform us at check in. Great location and excellent meeting services. We really enjoyed the weekend of events there.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Scott T
Hilton_Post_Oak, General Manager at Hilton Houston Post Oak by the Galleria, responded to this review

Thank you for taking the time to share your recent experience with us. We are glad to hear the stay met your expectations although you were with us during our renovation time period. We hope to see you again soon if travel take you back to Houston.

Cedar Park, Texas
Reviewed 22 January 2016

I enjoyed my stay at this hotel. It can a little tricky to get into but once you're used to it, its a pretty easy in and out. The room was very big and extremely comfortable. The executive lounge was the normal Hilton Lounge. The only gripe I have as with all Hilton's, finding breakfast meat in the lounge is...

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Helpful?
Thank businesstraveler212
Hilton_Post_Oak, General Manager at Hilton Houston Post Oak by the Galleria, responded to this review

Thank you for sharing your recent experience with us. We truly appreciate your feedback and will share with our Director of Food and Beverage. We are glad to hear the staff met your expectations and hope to see you again soon if travel take you back to Houston!

Dallas, Texas
Reviewed 20 January 2016

As usual I enjoyed my recent stay while on business in Houston at the Post Oak Hilton. The amenities are still good in the spacious rooms, although although the edges are fraying a bit. For example, the bathroom door was peeling paint and wood and could use an update. Also The mattress on one of the beds seemed to be...

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Helpful?
Thank Herb G
Hilton_Post_Oak, General Manager at Hilton Houston Post Oak by the Galleria, responded to this review

Thank you for sharing your recent experience with us. We are in the process of renovating our hotel guest rooms and the mattresses are a part of this process. We hope to see you again soon to check out the updates!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Houston Post Oak by the Galleria

Address: 2001 Post Oak Blvd, Houston, TX 77056-4401
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $179 - $421 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Houston Post Oak by the Galleria 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Hilton Houston Post Oak Hotel Houston
Hilton Houston Post Oak By The Galleria Texas
Hotel Style:
#8 Spa Hotel in Houston
#27 Luxury Hotel in Houston
#116 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Houston Post Oak by the Galleria staff and other travellers.
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Questions? Get answers from Hilton Houston Post Oak by the Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room with fridge or microwave if needed.”
 of 5 bubbles Nubbin86, 13 Feb 2017 | Read review
“Most rooms are basically the same.”
 of 5 bubbles LenL149, 10 Feb 2017 | Read review
“High floor. We had a good view of Houston with little traffic noise.”
  • Good morning, Houston - the view of the sunrise outside our window.
 of 5 bubbles alflinn, 7 Feb 2017 | Read review
“On the 14th floor (the executive level) the suites at the end of the hallway have amazing views and are very private.”
  • Balcony B at sunrise.
  • Balcony A at night.
  • Balcony B at sunrise.
  • Balcony A at night.
  • Balcony B at night.
 of 5 bubbles mhg1012, 3 Jan 2017 | Read review
“VIP balcony”
 of 5 bubbles M9864VLjasonc, 22 Nov 2016 | Read review
5 of 5