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Hilton Houston Post Oak by the Galleria

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1,159 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Houston Post Oak by the Galleria
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Showing 1,082: English reviews
louisiana
Reviewed 3 weeks ago via mobile

I stayed here for two nights while on business. The hotel was nice and clean, the staff was professional, and the rooms were well decorated with comfortable bed and pillows. The only two disappointments were a cheap remote control and no USB plug outlets to charge my phone.

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Helpful?
Thank familytripper1
Hilton_Post_Oak, General Manager at Hilton Houston Post Oak by the Galleria, responded to this review

Thank you for sharing your overall experience with us. We truly appreciate your feedback and hope to see you again soon if travel take you back to Houston.

Capitola, California
Reviewed 3 weeks ago

Stayed one night on Feb. 24, 2017. The bed and bedding were markedly higher quality than the Hilton Garden Inn and Hampton Inn that I had stayed at on a previous visit. We stayed on the "executive level" (13th floor), which provided a step out balcony with dramatic Galleria area views and a concierge room with snacks and drinks all...

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Helpful?
Thank Iownit
Hilton_Post_Oak, General Manager at Hilton Houston Post Oak by the Galleria, responded to this review

Thank you for taking the time to complete our hotel survey. We are truly excited to hear your stay met your expectations and hope to see you again soon if travel take you back to Houston!

Turlock, California
Reviewed 3 weeks ago

I had a great time. Loved the staff that checked me in. I would love to stay there again. The location was so easy to find and everything was within a walking distance. My experience was amazing in hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank carolinelR2153EZ
Hilton_Post_Oak, General Manager at Hilton Houston Post Oak by the Galleria, responded to this review

Thank you for taking the time to share your overall experience with us. We are delighted to hear the staff met your expectations and the hotel location! Please keep us in mind if travel take you back to Houston!

Reviewed 4 weeks ago via mobile

This is for room service only. It has nothing to do with the server. I got 6 hot wings and 1 beer. It ended up 30 dollars on my check out! The wings were not even that special.There was hardly even any meat on them. I had no idea that the guy got a 3 dollar tip right off the...

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Helpful?
Thank Vicki J
Hilton_Post_Oak, General Manager at Hilton Houston Post Oak by the Galleria, responded to this review

Thank you for taking the time to share your overall experience with us. We truly apologize for the experience with the Food & Beverage and shuttle experience and shared with our Director of Operations. We are delighted to hear your the remainder of yoru stay met your expectations and hope to see you again soon if travel take you back...

New Orleans, Louisiana
Reviewed 4 weeks ago via mobile

Modern, fresh remodeling. Clean and comfortable rooms with a fantastic hotel restaurant serving an upscale breakfast buffet with omelette bar. You can't beat the location - Uptown/Galleria area of Houston hosts world class dining and restaurants.

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Helpful?
Thank AlexK72
Hilton_Post_Oak, General Manager at Hilton Houston Post Oak by the Galleria, responded to this review

Thank you for taking the time to share your overall experience with us. We are delighted to hear your stay met your expectations and hope to see you again soon if travel take you back to Houston!

Harlingen, Texas
Reviewed 4 weeks ago

Be patient with front desk, restaurant staff was tops. Front desk is lazy, purchased a higher price package they did not acknowledge this and had me prove to them of the non-charge parking and breakfast instead of looking into my Hilton Honors reservation

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jaime R
Hilton_Post_Oak, General Manager at Hilton Houston Post Oak by the Galleria, responded to this review

Thank you for sharing your overall experience with us. We truly apologize your arrival experience didn't meet your expectations and have shared with our Front Office Manager to coach and train the staff of all package amenities.

Reviewed 4 weeks ago

I stayed at Hilton Post Oak 2-18-2017 through 2-21-2017 in room 1012. When we entered our room, we found that the knob to the bathroom door was broken. The desk attendants were very helpful and had someone up to fix it in minutes.Not a big deal. The next day as I went in the bathroom to take a shower, I...

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Helpful?
Thank Marissa R
Hilton_Post_Oak, General Manager at Hilton Houston Post Oak by the Galleria, responded to this review

Thank you for taking the time to share your overall experience with us. We truly apologize that your stay didn't meet your expectations and have shared your experience with the in-room amenities to our Director of Operations. Please e-mail me at toya.berry@Hilton.com your room number. Thank you.

Milano
Reviewed 4 weeks ago via mobile

This is the worst Hilton Ive been in the last 5 yrs!!! Staff are very nice but the room they gave me...all dark lights not working properly and AC sockets too ,old style bathroom. Look like a room of those movies when someone wanna get suicide! Terrible value for money. Hilton Diamond member.

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Helpful?
Thank ChrisMI71
Hilton_Post_Oak, General Manager at Hilton Houston Post Oak by the Galleria, responded to this review

Thank you for taking the time to share your overall experience with us. We truly apologize that your room accommodations didn't meet your expectations and have shared with our Director of Operations.

Sugar Land, United States
Reviewed 5 weeks ago

Hotel was remolded, but was an older hotel and looked a little dated. However, it was nice, room accommodations were fine, excellent maid service and nice views of Houston Galleria skyline. Location made walking to fine restaurants easy. Would stay here again. Priced reasonably.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank mikesF244QH
Hilton_Post_Oak, General Manager at Hilton Houston Post Oak by the Galleria, responded to this review

Thank you for taking the time share your overall experience with us. We are delighted to hear your stay met your expectations and the staff made a difference! Please keep us in mind if travel take you back to Houston!

Reviewed 19 February 2017 via mobile

I am currently finishing my third night here as part of a dance competition I have been attending. It is February. Oh my God each day I have had to call them to tell them I was cold. And each day they either call maintenance to "allow" me to turn on the heat or they send someone up from engineering...

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Helpful?
Thank Sally V
Hilton_Post_Oak, General Manager at Hilton Houston Post Oak by the Galleria, responded to this review

Thank you for sharing your overall experience with us. We are sadden to hear your experience didn't meet your expectations. The Director of Operations will review this with the team to ensure we are communicating effectively and assisting guest with inquires.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Houston Post Oak by the Galleria

Address: 2001 Post Oak Blvd, Houston, TX 77056-4401
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $180 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Houston Post Oak by the Galleria 4*
Number of rooms: 448
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Priceline and Travelocity so you can book your Hilton Houston Post Oak by the Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Houston Post Oak Hotel Houston
Hilton Houston Post Oak By The Galleria Texas
Hotel Style:
#8 Spa Hotel in Houston
#27 Luxury Hotel in Houston
#116 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Houston Post Oak by the Galleria staff and other travellers.
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Questions? Get answers from Hilton Houston Post Oak by the Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room with fridge or microwave if needed.”
 of 5 bubbles Nubbin86, 13 Feb 2017 | Read review
“Most rooms are basically the same.”
 of 5 bubbles LenL149, 10 Feb 2017 | Read review
“High floor. We had a good view of Houston with little traffic noise.”
  • Good morning, Houston - the view of the sunrise outside our window.
 of 5 bubbles alflinn, 7 Feb 2017 | Read review
“On the 14th floor (the executive level) the suites at the end of the hallway have amazing views and are very private.”
  • Balcony B at sunrise.
  • Balcony A at night.
  • Balcony B at sunrise.
  • Balcony A at night.
  • Balcony B at night.
 of 5 bubbles mhg1012, 3 Jan 2017 | Read review
“VIP balcony”
 of 5 bubbles M9864VLjasonc, 22 Nov 2016 | Read review
5 of 5