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Doubletree Hotel Houston Downtown

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Doubletree Hotel Houston Downtown
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1,033 Reviews from our TripAdvisor Community

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Showing 993: English reviews
Houston, United States
Reviewed 21 June 2016

Other than the pricey valet service the experience at the Doubletree was very positive. Love the view from the 12th floor. Very clean room and bathroom. The beds were comfortable and the room was a nice size.

Review collected in partnership with DoubleTree by Hilton
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Thank Seanacee D
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for your positive feedback. I assure you that our valet parking rate is at or below market pricing. We do offer a package that includes discounted nightly valet parking with your room rate, so you might consider that option the next time you stay with us. We look forward to your return and a future opportunity to be...

Bowie, United States
Reviewed 19 June 2016

For reasons no one could explain, it took 15 minutes for the shower to heat up to barely lukewarm. Unimpressive. And the corner rooms with windows all over the place do not have perfect curtain coverage. Not my favorite hotel.

Review collected in partnership with DoubleTree by Hilton
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Thank Susan W
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for taking the time to share your experience. I apologize that you had an issue with the water in your room. This is an unusual occurrence and as such, I hope it will not prevent you from staying with us again on future stays in Houston. Our corner rooms provide additional square footage that some people really like....

Humble, Texas
Reviewed 19 June 2016

I planned a weekend trip for my wife's 40th Birthday. The location was great since we were going to a play at the Alley Theater, dinner Downtown Houston, and after dinner drinks with friends, also in Downtown Houston. My wife and I were pleased with the great service, location, beautifully appointed rooms and friendly/helpful staff. We will definitely stay here...

Review collected in partnership with DoubleTree by Hilton
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Thank David C
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Happy belated birthday to your wife and thank you for allowing us to be a part of the celebration! It sounds like you had a wonderful, well planned out weekend and I trust the hospitality in downtown Houston did not disappoint. Thank you for your comments on our service and overall experience. We certainly strive for 100% guest satisfaction with...

Lafayette, Louisiana
Reviewed 18 June 2016

A 20 minute ride from the medical center, tucked away downtown, is this great facility. It is easy access from I10 and I45 with great accommodations and staff. I recommend this hotel even more if you have business downtown. You can leave your car parked and access several buildings via Skye Walks.

Review collected in partnership with DoubleTree by Hilton
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Thank mattr222016
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for allowing us to be of service during your medical center visits. Our accessibility from all directions, access to the sky bridges and tunnel system, as well as our close proximity to outdoor recreation and the theatre district, make us an ideal location for business and leisure visitors. Thank you for your comments and recommendation. We look forward...

Austin, Texas
Reviewed 17 June 2016

Driving into Houston for a week-long arbitration session, we arrived at this particular Doubletree Hotel location after eating a late lunch at The Sam Houston Hotel's 17 Restaurant. The hotel's locale appeared to be in quite a "desolate area" for our weekend visit ~ off the parkway ~ and definitely deserted of people on an early Sunday evening. Both front...

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Thank afreebing
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for taking the time to provide your review. Our hotel is conveniently located adjacent to the beautiful Sam Houston Park, the Houston Hobby Center for the Performing Arts and the Houston Aquarium to name a few attractions nearby. On summer weekends and weekdays, we even provide complimentary transportation to and from the Houston Astros baseball games at Minute...

Houston,Texas
Reviewed 15 June 2016

I was there with my family for a wedding. Waitstaff were good without any issues that I know of. The reception staff were friendly and check in and out went smoothly. Room was clean. We needed more towels and received them immediately.

Review collected in partnership with DoubleTree by Hilton
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Thank KAKOE2
Kimberly G, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We hope you will keep us in mind if travel takes you back to Downtown Houston. We hope to see you soon!

Houston, Texas
Reviewed 14 June 2016

Doubletree is fabulous in every regard. Staff always had answers. The hotel has everything the business traveler really needs. Great for meetings small or large. Good food. Only minus is cost of transportation from airport to hotel...there is no shuttle.

Review collected in partnership with DoubleTree by Hilton
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Thank rockyn1719
Kimberly G, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. I am ecstatic to hear how much you enjoy staying with us and we will continue to provide the level of service you have come to expect. We hope you will keep us in mind if travel takes you back to Downtown Houston. We hope to see you soon!

Port Saint Lucie, Florida
Reviewed 13 June 2016

This is a full service hotel that is well-kept and with professionals. Room was very comfortable and well appointed. Internet speed was about 5mgbs, shower was the same great quality you get with Speakman shower heads. Not unusual for this quality of hotel in a major city parking is valet only. And it's not cheap ($30). I didn't see this...

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Helpful?
Thank Sailright
Kimberly G, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. The valet parking charge is listed on the confirmation email and our website. I apologize that it was not more easily noticeable. We do stay competitive in our pricing with the limited parking options available downtown. We hope you will keep us in mind if travel takes you back to Downtown...

Ontario
Reviewed 12 June 2016

I have nothing but good to say about the staff. They were all very friendly and willing to help with any request that you may have. There is a restaurant off the lobby with good food and competent staff. There is also a bar/lounge off the lobby that is open concept and set up well for meeting friends or business...

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Helpful?
Thank devy69
Kimberly G, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for taking the time to write this review. I apologize that your overall experience wasn't up to the standards we set. Our aim is to exceed your expectations and I will look into the items you mentioned. We hope you will keep us in mind if travel takes you back to Downtown Houston. We hope to see you...

Dallas, Texas
Reviewed 11 June 2016

The Good: Staff at all levels is super friendly. The Bad: Breakfast buffet is very limited. Doesn't compare to the DoubleTree, Greenway Plaza. The Ugly: The metal in the elevators is disgusting and is in great need of metal maintenance.

Review collected in partnership with DoubleTree by Hilton
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Thank S C
Kimberly G, Manager at Doubletree Hotel Houston Downtown, responded to this review

Firstly I would like to thank you for taking the time to write this review. I am saddened to hear that we did not exceed your expectations, please know that it is our aim to go above and beyond for every guest. We are looking into adding more items to our breakfast buffet as well as upgrades and updates on...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Doubletree Hotel Houston Downtown

Address: 400 Dallas St, Houston, TX 77002-4777
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $147 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Houston Downtown 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Doubletree Houston
Houston Doubletree
Doubletree Hotel Houston Downtown Texas
Hotel Style:
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It can be a little pricey, so try and find a deal. There isn't much around so its like a treat to stay here and relax.”
 of 5 bubbles droods, 16 Jan 2017 | Read review
“Take advantage of the shuttle service for transportation to and from downtown Houston attractions and restaurants.”
  • View from room 1223.
 of 5 bubbles SolaTravelGirl, 8 Jan 2017 | Read review
“Get the Hilton App and check in early”
 of 5 bubbles Gimmy1040, 7 Jan 2017 | Read review
“Rooms were good.”
 of 5 bubbles super502002, 30 Oct 2016 | Read review
“Had a road facing room which was very quiet and right on a corner. Not a lot of lighting in the room”
 of 5 bubbles deirdrem142, 28 Sep 2016 | Read review
5 of 5