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Doubletree Hotel Houston Downtown

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Doubletree Hotel Houston Downtown
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1,061 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Hotel Houston Downtown
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Showing 1,018: English reviews
Lubbock, Texas
Reviewed 2 weeks ago

Stayed at the Doubletree for 4 nights for the Volleyball Qualifier - I would NEVER stay here again! Shuttle to the convention center (1.3 miles away) was a joke - 30 to 40 minutes for it to arrive. So many people trying to get on the shuttle - Yes, ONE SHUTTLE! No Taxis waiting outside. No concierge. No Bellhop to...

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Helpful?
Thank ilovebaseball0302
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for your detailed feedback. Although we work very hard to accommodate every guest with on demand, complimentary transportation, it's at a time when there is a large event such as the volleyball tournament, that we are unable to meet everyone's demands. Besides volleyball attendees such as yourself, we have to make sure we provide transportation to all of...

League City, United States
Reviewed 2 weeks ago

Great hotel and conveniently located in the heart of downtown Houston! Staff at check-in is always friendly and the cookies are hot and fresh. Rooms are clean and large. I've stayed at this hotel numerous times over the years for events downtown and it's always great service.

Review collected in partnership with DoubleTree by Hilton
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Thank E4462VJjohng
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

I love and appreciate the wonderful comments about our great front office staff and everyone's favorite, the Doubletree Chocolate Chip Cookie! We appreciate your loyalty and look forward to your next stay!

Calgary, Canada
Reviewed 3 weeks ago via mobile

Good service, well maintained and good downtown location. A bit "tired" and in need of a refresh but it's a good choice for a business trip. Didn't try food or fitness so just basing my rating on service, location, cleanliness and room quality. All were very good at the price point.

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Helpful?
Thank xman92905
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you very much for taking the time to provided feedback on your recent stay. I especially appreciate your detail about the condition of our hotel and the service you received during your stay. The next time you are with us, we certainly invite you to enjoy breakfast and lunch in our wonderful Trofi Restaurant and dinner in our popular...

Bowie, Texas
Reviewed 3 weeks ago

Great room for the price, the free shuttle was a nice touch. Saved a lot of time and money being able to take the shuttle anywhere in the downtown area. Only improvement I would suggest is doing away with double beds and replacing with queen beds.

Review collected in partnership with DoubleTree by Hilton
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Thank 247crystalv
Militza O, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for taking the time to write this review. We are glad to hear you enjoyed your stay! Our shuttle service is convenient for traveling around the downtown area and we're very happy you took advantage of this service. We hope you chose us on your return visit to Downtown Houston!

Tampa, Florida
Reviewed 3 weeks ago

We arrived late in the evening and our room was upgraded to a suite. The next morning we asked for a late check out so we could enjoy the suite. The rodeo parade was happening two blocks away and we could see much of it from our wall to wall windows.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Cindy A
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for staying with us and for taking the time to write a review on your experience. We love to surprise and delight our guests and it sounds like we accomplished that, by upgrading you to one of our suites. I hope this encourages you to return again and again, whenever you come to downtown Houston!

Duluth, Minnesota
Reviewed 3 weeks ago

I've stayed at this hotel a number of times, as it is right down the street from my old office. I have to say, sadly, it is a hotel on the decline. It was once a clean, bright hotel. But cleanliness doesn't appear to be a strong suit any longer. The elevators were close to filthy. The free breakfast per...

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Thank JWK1969
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for taking the time to provide a review of your stay. I am disappointed to hear that you feel our hotel condition is on the decline. We take the cleanliness and condition of our hotel very seriously and work each and everyday to provide a clean, comfortable and safe environment for our guests. It certainly sounds like you...

Los Angeles, United States
Reviewed 3 weeks ago

It my first time to stay Double-Tree Hilton Downtown in Houston, and I felt very comfortable for everything during my staying in there. It's my wonderful trip in Houston, TX. I want to say thanks very much for your hospitality tread with me and I would like to back to stop again if I'll have an another opportunity to visiting...

Review collected in partnership with DoubleTree by Hilton
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Thank phillipr899
Militza O, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your experience with us! We are delighted to hear we were part of your wonderful experience in Houston, Texas. We hope to see you back soon. Thank you!

Tampa, Florida
Reviewed 3 weeks ago

Never expected that the hotel would be so convenient to so many places in the downtown area. Loved the shuttle service as well. We were 3 traveling to family wedding and hotel was very accommodating in getting us large room with very comfortable rollaway bed for extra person.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank pegottyc
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

I am happy to hear that we exceeded your expectations. Our location is one of the many reasons our loyal guests stay with us, every time they come to Houston. Thank you for your review and for allowing us to play a small part in such a special family occasion. Please come stay with us again!

Anaheim
Reviewed 3 weeks ago

Excelent location in Downtown, close to every place, the shuttle back to every place, very convenius, friendly driver. Definite I be back and recommended to family and friends for visit Downtown Houston and stayed in this property.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Betzabe M
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Location, location, location! Thank you for your feedback. Although you are right that we have a great location in downtown Houston, the most pleasing part of your feedback is the comment about our friendly shuttle drive and the convenience of using our complimentary shuttle service. I appreciate your recommendation to friends and family members and hope to have a future...

Reviewed 3 weeks ago via mobile

First off I found out the hard way that valet parking is required and it is $30 per day. Not happy about that but moving on. The desk had the wrong room reserved for me and they said that they were unable to change it. I booked a room with 2 double beds and they had me in a King....

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Thank Kirby H
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for taking the time to provide such a detailed account of your stay. It is our goal to exceed our guests expectations, so I apologize that you did not have the intended experience. As much as we strive to honor every guest room type request, there are time when we are sold out and are unable to do...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Doubletree Hotel Houston Downtown

Address: 400 Dallas St, Houston, TX 77002-4777
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $146 - $451 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Houston Downtown 3.5*
Number of rooms: 350
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com and Hotels.com so you can book your Doubletree Hotel Houston Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Houston
Houston Doubletree
Doubletree Hotel Houston Downtown Texas
Hotel Style:
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Houston Downtown staff and other travellers.
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Questions? Get answers from Doubletree Hotel Houston Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None is good.”
 of 5 bubbles mattrolin, 14 Mar 2017 | Read review
“Be prepared to wait for the shuttle and be specific on where you want to go. We got dropped off at the wrong place.”
 of 5 bubbles LarsonMN, 28 Feb 2017 | Read review
“It can be a little pricey, so try and find a deal. There isn't much around so its like a treat to stay here and relax.”
 of 5 bubbles droods, 16 Jan 2017 | Read review
“Take advantage of the shuttle service for transportation to and from downtown Houston attractions and restaurants.”
  • View from room 1223.
 of 5 bubbles SolaTravelGirl, 8 Jan 2017 | Read review
“Get the Hilton App and check in early”
 of 5 bubbles Gimmy1040, 7 Jan 2017 | Read review
5 of 5