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DoubleTree by Hilton Hotel Houston Downtown

1,233 reviews
#117 of 517 Hotels in Houston
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Traveller (149)
Room & Suite (74)
Dining (6)
Overview
  • Excellent36%
  • Very good30%
  • Average18%
  • Poor10%
  • Terrible6%
Travellers talk about
“allen center”(20 reviews)
“hobby center”(19 reviews)
“corner room”(35 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Houston Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
11 Mar.12 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,233)Write a Review
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All reviewsallen centerhobby centercorner roomvalet parkinghouston downtownvalet staffshuttle servicebusiness tripbreakfast buffetthe room was nicefree shuttlebusiness centerfitness centerenjoyed my stayconciergeconferenceproximity
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11 - 15 of 1,188 reviews
Reviewed 3 weeks ago

Had a great stay and the staff was very friendly! Rooms were clean and the beds comfortable. Wish there had been a fridge in there. The warm chocolate chip cookie you received at check in was amazing!More

Review collected in partnership with DoubleTree by Hilton
Thank 627karaw
Response from Shelly M, Front Office Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 3 weeks ago

Valued guest we are please to know we meet and exceeded your expectations. In the near future when staying with us we can have a fridge and microwave place in the room prior to your arrival. Some chill water or milk if your desire will...More

Reviewed 3 weeks ago

Everyone was welcoming and helpful. Anytime I needed anything, I could ask assistance from anyone and they were able to assist me. I did not have to be forwarded onto another person to. Thank you for making my stay comfortable.More

Review collected in partnership with DoubleTree by Hilton
Thank tonid775
Response from Shelly M, Front Office Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 3 weeks ago

Dear, valued guest we certainly appreciate your feedback. . We are please to know we meet and exceeded your expectations during your stay with us. Thank you for your patronage and hope when visiting Houston again we will be your hotel of choice. Thank you...More

Reviewed 4 weeks ago

I was very disappointed with my stay. The bathroom was very dirty. Poor customer service with the disabled. Near to the very good places that's why I stayed at the hotel. But never will stay there again.More

Review collected in partnership with DoubleTree by Hilton
Thank Julissa S
Response from Shelly M, Front Office Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 3 weeks ago

Thank you for your feedback from your recent stay. I sincerely apologize we did not meet or exceed your expectations during your stay with us. It seems that you encountered some difficulties during your stay. I am curious if you had the opportunity to reach...More

Reviewed 4 weeks ago

The DoubleTree is the hotel I choose most often when I travel to Houston. It is convenient to my office and the theater district. The staff always makes me feel welcomed and that they appreciate my business. On my last visit, I extended my stay...More

Thank John R
Response from Shelly M, Front Office Manager at DoubleTree by Hilton Hotel Houston DowntownResponded 3 weeks ago

Valued guest thank you greatly for your feedback. We greatly appreciate your warm and kind response and we are please to know that we were able to meet and exceed your expectation during your stay with us. We will utilize your experience as a learning...More

Reviewed 4 weeks ago

No heat Bad food Bad room Don’t even waste your time. Go to the Hyatt across the street. The lobby was freezing The food at the restaurant made us sick and was cheap and rotten. The room was beat up and used to say the...More

Review collected in partnership with DoubleTree by Hilton
Thank mattpB4812TO
Response from Travis K, other at DoubleTree by Hilton Hotel Houston DowntownResponded 4 weeks ago

I would like to start off by thanking you for being a valued guest with us. We strive to meet and exceed the expectations for all of our guests. I would like to apologize for not exceeding your expectations. I will let our Food and...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 130 - USD 325 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 130 - USD 325 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (149)
Room & Suite (74)
Dining (6)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
annanidonnchadha
24 November 2017|
AnswerShow all 4 answers
Response from Shelly M | Property representative |
you can always send a text to 832 271 4714 or contact the hotel directly at 7137590202
0
Votes
Btienda
7 September 2017|
AnswerShow all 7 answers
Response from Militza O | Property representative |
Yes, we can store your luggage.
0
Votes
Amber R
30 June 2017|
AnswerShow all 4 answers
Response from michael w | Property representative |
Yes
1
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Room Tips
"20th floor rooms looked nice, Although our room in 1706 was very good"
Read review
"Most of the rooms are very quiet, so if you are looking for some quiet time then this is the place."
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"Ask for one of the redone rooms."
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"For the price I expected more luxury"
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