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Doubletree Hotel Houston Downtown

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Doubletree Hotel Houston Downtown
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990 Reviews from our TripAdvisor Community

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Showing 951: English reviews
Beaumont, Texas
Reviewed 3 days ago NEW

Visited for a downtown concert. Great location for theatre. Friendly staff. Clean, but after 11:00 PM (after our show) had to walk over to the Hyatt for a snack. No vending or bar. Also $30 for parking is steep.

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Helpful?
Thank Braditha
Kyle, Texas
Reviewed 4 days ago NEW

Staff and the breakfast are awesome! Rooms are nice, but nothing to set them above any others. Should at least have a mini fridge. Bed is very comfortable. Walking distance to concert district. If you have business or please in the downtown area, then this is the place to stay.

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Helpful?
Thank brianwE2804KZ
Militza O, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for taking the time to respond to this review. We are conveniently located near different venues for our business or leisure and our guests take advantage of this. We are so happy to hear you got to see how awesome our team is. We do have refrigerators & microwaves upon request and they're complementary for future stays let...

Houston, Texas
Reviewed 4 days ago NEW

The staff was very friendly, room was a big, comfortable and clean. The location is perfect, right on downtown. The only cons is that valet parking is $30.00. I wish there were more parking options. Other than that everything was great!

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Helpful?
Thank Casco07
Militza O, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for sharing your recent experience with us. We are happy to hear you enjoyed your stay and got to experience how friendly our staff is. As with any hotel located downtown, parking is very limited but we do stay competitive with our prices. We hope to see you back soon!

Bay City
Reviewed 5 days ago NEW

My family and I have used this hotel probably 5 times and will keep coming back to it when we need to stay in Houston. My 6year old loves roaming the connecting buildings. Every staff member that we have contact with seems very nice!

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Helpful?
Thank Holly W
Militza O, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you very much for taking the time to provide your feedback. I am so happy to hear that we are your hotel of preference when you are visiting Houston. We hope to see you back soon!

Austin, United States
Reviewed 6 days ago NEW

The location is perfect right next to Allen Pkwy in downtown, and the food is vastly improved over previous visits, the valet's are attentive and the food/beverage and housekeeping staff are always efficient and friendly.

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Helpful?
Thank solisr944
Militza O, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for your wonderful feedback. We are perfectly located! Conveniently for guest that are visiting for business or leisure. At DoubleTree by Hilton Houston Downtown we take pride on how friendly our staff is and we are very happy you've had such a great experience. We hope to see you back soon!

El Paso, Texas
Reviewed 1 week ago

Very disappointed to have what would have been an overall all great experience ruined by your breakfast offered. For both days it took over an hour just do some omelets (this is no exaggeration). This caused us to be late for the morning thanksgiving parade on the first day, and on the second day we left much later than we...

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Helpful?
Thank lwestrada
Militza O, Manager at Doubletree Hotel Houston Downtown, responded to this review

I absolutely appreciate you taking the time to write this review. The experience you had is unacceptable and I deeply apologize. Please know that this is not the norm and here at the DoubleTree we always aim to show how much we Care. We are looking into doing updates and upgrades soon. We sincerely hope you will reconsider and give...

Alexandria, Virginia
Reviewed 1 week ago

The hotel is decent, located right in downtown Houston. The wifi is terrible. Just terrible. And when I tried to print some documents using their web printing service, I got error codes in the business center. I paid $89 for a room and they have the nerve to charge $30 to park your car. That's 1/3 of the price of...

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Helpful?
Thank CameronGrayVA
John-HiltonHelp, on behalf of the staff at Doubletree Hotel Houston Downtown, responded to this review

Dear CameronGrayVA, Thank you for your feedback about the speed of our wireless internet service at our hotel. We’re very sorry that it wasn’t working well during your stay. We’re currently updating the wireless system and hope to have a faster internet connection soon. As well, we thank you for your feedback about the price of parking. Parking prices in...

Oklahoma City, Oklahoma
Reviewed 1 week ago

We had a great stay! Hotel and Staff was wonderful! Hotel was walking distance to everything we needed. We enjoyed our visit with family and friends at the Discovery Green Festivities! We look forward to stay here again! Love the COOKIES :)

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Helpful?
Thank Ladibuggs
Militza O, Manager at Doubletree Hotel Houston Downtown, responded to this review

Thank you for your feedback. We are very happy you got to experience how wonderful our staff is and our great location. We look forward to your next visit!

Houston, Texas
Reviewed 1 week ago

We chose this hotel because of the location to our wedding venue, the Julia ideson library. If I knew that it would take over 50 mins to check it. I would have gotten there at 2 and not 3. Lighting was terrible.

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Helpful?
Thank 207armandoc
michael w, General Manager at Doubletree Hotel Houston Downtown, responded to this review

Congratulations on your wedding and thank you for taking the time to share your feedback. I sincerely apologize for the inconvenience at check-in. We understand that getting married is quite an undertaking and a most joyful occasion. Our role should be to make your stay as as comfortable as possible and hassle free. We host numerous weddings throughout the year...

houston texas
Reviewed 2 weeks ago

Squeaking bathroom door, tired rooms, fairlure of staff to follow through on guest requests. Restaurant food is awful and service only slightly better. For the cost, one would expect more than they receive.

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Helpful?
Thank textam61
John-HiltonHelp, on behalf of the staff at Doubletree Hotel Houston Downtown, responded to this review

Dear textam61, Thank you for staying with us at our hotel. We appreciate your candid review of our property. New perspectives about our hotel and our guestroom appearance help us make improvements to our guest experience on an ongoing basis. Please share any additional comments or suggestions with us any time. Additionally, we’re sorry the food quality didn’t meet your...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Doubletree Hotel Houston Downtown

Address: 400 Dallas St, Houston, TX 77002-4777
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $136 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Houston Downtown 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Doubletree Houston
Houston Doubletree
Doubletree Hotel Houston Downtown Texas
Hotel Style:
#43 Romantic Hotel in Houston
#111 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Houston Downtown staff and other travellers.
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Questions? Get answers from Doubletree Hotel Houston Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms were good.”
 of 5 bubbles super502002, 30 Oct 2016 | Read review
“Had a road facing room which was very quiet and right on a corner. Not a lot of lighting in the room”
 of 5 bubbles deirdrem142, 28 Sep 2016 | Read review
“Corner rooms in the triangle probably aren't the best for families or more than 2 people.”
 of 5 bubbles itstherooster, 11 Sep 2016 | Read review
“Ask for a room that faces the office buildings' view, not the parkway”
 of 5 bubbles afreebing, 17 Jun 2016 | Read review
“Know parking is $30/night”
 of 5 bubbles Sailright, 12 Jun 2016 | Read review
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