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Hyatt Place Houston/Galleria

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Traveller (45)
Room & Suite (35)
Dining (26)
Overview
5252 W Alabama St, Houston, TX 77056-5902 See on map
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star accommodation
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Rooms
4 Nov.5 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (390)
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367 results
Traveller rating
194
109
34
16
14
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LanguageEnglish
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194
109
34
16
14
Show reviews that mention
All reviews valet parking walking distance to galleria desk area per night free breakfast third floor great hotel decent breakfast convenient location two nights valet service place to stay fresh fruit enjoyed my stay rooms are spacious the breakfast area great customer service
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1 - 5 of 367 reviews
Reviewed 1 week ago

This hotel was perfectly adequate. Price was reasonable and included breakfast. The room was clean and had 2 queen beds. I believe that after 11/1/18, breakfast would only be available to Hyatt members per some notices posted in the hotel. Very convenient to Galleria Mall....More

Thank DJR249
Response from TimG3553, General Manager at Hyatt Place Houston/GalleriaResponded 5 days ago

Hello DJP249, Thank you for taking the time to complete a review from your recent stay! Our breakfast will change on November 1st! If you become a World of Hyatt member, and book directly through Hyatt, you will receive breakfast as a benefit. We are...More

Reviewed 1 week ago

Quick one night trip. The location was perfect. The staff, like always, were very friendly and helpful. The food was good and the room was clean. The only downside was the air in the room. I could not get comfortable and did not sleep well.More

Review collected in partnership with Hyatt Hotels
Thank Susan G
Response from TimG3553, General Manager at Hyatt Place Houston/GalleriaResponded 5 days ago

Hello Susan, Thank you for taking the time to give us such a wonderful review! I am very happy to hear you enjoyed your interactions with our staff, and that your room was clean too. The next time you stay with us please let me...More

Reviewed 2 weeks ago

The Houston Galleria is centrally located to all major tourist attractions. The area is also a destination in itself with shopping and restaurants galore. The staff could not be friendlier or more helpful, and, as are all Hyatt Places, the hotel is immaculate. I generally...More

Thank elbenzo
Response from TimG3553, General Manager at Hyatt Place Houston/GalleriaResponded 1 week ago

Thank you for taking the time to give us such a wonderful review! Unfortunately, we only offer valet parking but we hope the service they provide makes up for the charge. Our food and beverage menu changes November 1st, and we hope you come back...More

Reviewed 2 weeks ago via mobile

Terrific location a block from the Galleria Mall. Friendly staff. Clean room with shampoo and conditioner. Work out room large with plenty of equipment. Got late night food. Awful. Salad was lettuce and onions. Hamburger was stale and over cooked. Breakfast...powdery eggs. Ok since it...More

Thank Christina J
Response from TimG3553, General Manager at Hyatt Place Houston/GalleriaResponded 1 week ago

Thank you for taking the time to complete a review from your recent stay. I am happy you enjoyed your interactions with the staff, but I apologize you weren't pleased with our food. Hyatt is making serious changes to their menu effective, November 1st, and...More

Reviewed 3 weeks ago

The room I got the night i arrived smelled musty and i couldn't sleep on the bed, I had to sleep on the sofa (which was comfortable by the way). I arrived very late and was too tired to complain but the next day, it...More

Thank Toyin A
Response from TimG3553, General Manager at Hyatt Place Houston/GalleriaResponded 3 weeks ago

Hello Troyin A, Thank you for this positive feedback. I do apologize for not upholding the proper expectations of your stay; however, I am glad you slept comfortably in our cozy corner. We are pleased we were able to satisfy you with our delicious breakfast...More

View more reviews
About
Description
Houston's newest hotel situated .3 miles from The Galleria Shopping Center is a 12-story building with 3 levels of public space and 10 guestroom floors, including 157 rooms in Uptown Houston. Centrally More located to hundreds of corporate offices, dining and entertainment, Hyatt Place Houston Galleria is the perfect choice for business and leisure travelers. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Business Centre with Internet Access
Concierge
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Onsen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Onsen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
157
Price range
USD 103 - USD 276 (Based on Average Rates for a Standard Room)
Also Known As
Hyatt Place Houston/Galleria Texas
Location
United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Onsen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
157
Price range
USD 103 - USD 276 (Based on Average Rates for a Standard Room)
Also Known As
Hyatt Place Houston/Galleria Texas
Location
United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Photos
Traveller (45)
Room & Suite (35)
Dining (26)
Pool & Beach (1)
Business Centre & Event Rooms (5)
Nearby
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Questions & Answers
Ask a question
Ivan U
21 May 2018|
AnswerShow all 3 answers
Response from TimG3553 | Property representative |
Good Afternoon, The hospital is approximately 6 miles away from the hotel. Have a nice day!
0
Votes
CandicePerry
24 July 2017|
AnswerShow all 2 answers
Response from TheMajorPayne | Reviewed this property |
When I have travelled and needed a package delivered I have never had an issue. I would simply call the hotel and ask for the Manager on Duty to confirm, but I would be surprised if they said no.
0
Votes
DreamCatcher936
29 January 2017|
AnswerShow all 6 answers
Response from laredo2015 | Reviewed this property |
We had a doble room, so the two beeds were not separated. we were all in one room with no walls. tks.
1
Vote
Room Tips
"Try to get as high up as you can."
StewartS270
25 Mar. 2018
Read review
"Would not recommend anyone stay here ever!"
kr442018
18 Mar. 2018
Read review
"Even though the website says free parking,dont believe it.They don't have parking space at all!"
hariysh
31 Dec. 2017
Read review
"Don't stay here if you need your car in a reasonable amount of time"
Sailright
1 Oct. 2017
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