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BEST WESTERN PLUS Westchase Mini-Suites

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#89 of 497 Hotels in Houston
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1 room 2 adults 0 children
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BEST WESTERN PLUS Westchase Mini-Suites
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435 Reviews from our TripAdvisor Community

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Showing 417: English reviews
Greenwell Springs, Louisiana
Reviewed 1 week ago NEWvia mobile

The reviews and pictures shown on here before we arrived doesn't didn't forewarn me of the musky and damp feeling when we stepped into our room...there's just that icky feeling when my children played... >< Maybe, if the room temperature was better controlled during the crazy weather change...that might help...? Also, if housekeeping could set a day aside to just...

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Helpful?
Thank buoywin2010
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Thank you so much for your rating and comments, we truly appreciate your business. I apologize for the inconvenience of staying in a room that felt that way, this is not the norm and we will be providing that room with a deep clean. We take pride in providing great customer service and a room that is welcoming, we look...

Reviewed 1 week ago

Everything we needed was there in our comfortable room, from a personal living room, great informational notebook included all the things offered in the hotel, what was around the area and beyond to fit our every need. Well done Best Western, we will be back :) Thank you ~

Review collected in partnership with Best Western
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Helpful?
Thank pattyc867
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Thank you so much for your rating and comments, we truly appreciate your business and look forward to having you as a guest again in the near future. Best Regards

Aurora, Colorado
Reviewed 2 weeks ago

So there is no elevator in the hotel, and we had a lot of luggage, so they recommended the first floor, which we thought would be ok... The first room was very dark, and the window faced a brick wall. So we asked for another room - were given a room with a view of the parking lot, but there...

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Helpful?
Thank maychang
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Thank you for taking the time and providing us with feedback, this helps us improve and provide our team rooms for growth, we understand how frustrating it could be to not have an elevator however our property is just 2 stories and we try our very best to help guest to the second floor or accommodate on the 1st floor....

Austin, Texas
Reviewed 3 weeks ago

A ton better than all the super expensive "luxury" hotels; kind and personal service, good food that is FREE, and comfortable beds that actually allow of a decent nights sleep. Will absolutely stay here again next time we are in Houston!

Review collected in partnership with Best Western
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Helpful?
Thank khaledap2016
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Thank you for your review and we look forward to having you as a guest again in near future.

San Antonio, Texas
Reviewed 3 weeks ago

My overall review was great staff were friendly and helpful felt welcome. Glad to find a pet friendly place which was my upmost concern. We had a room with a easy exit door for my pets to go outside which made it convenient. We will definitely come again.

Review collected in partnership with Best Western
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Helpful?
Thank gloriabw
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Thank you for your review, we appreciate your business glad you were able to travel with your pet I know how important that could be.

El Paso, Texas
Reviewed 3 weeks ago

Best Western Plus Westchase Mini-Suites is the best hotel of Best Western I have stayed in the past 3 Best Western hotels this month. The room was clean, neat and convenient. It had more choices at breakfast and tasted good. The staffs were nice and professional. I will recommend it.

Review collected in partnership with Best Western
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Helpful?
Thank 310XL
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Thank you for your business and review, we look forward to having you as a guest again soon. Glad you enjoyed your stay and our wonderful staff.

Texas Gulf Coast, Texas
Reviewed 11 December 2016

Very accomodating. Staff was friendly and helpful with directions to activities in the area..breakfast was great..enjoyed using lobby for gift exchange and pandora bracelet craft..everthing was great. Will be back.

Review collected in partnership with Best Western
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Helpful?
Thank 671galem
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

It was great having you as our guest and hosting your daughters birthday party. We look forward to having you as a guest in the near future. Best Regards

Houston, United States
Reviewed 30 November 2016

Room smelled moldy, there were several water stains, couch was very uncomfortable. Curtains were stained. I was actually scared to look under the covers. Would not recommend nor stay at this location in the future.

Review collected in partnership with Best Western
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Helpful?
Thank adriandL5233GJ
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We have already had our maintenance team check out your room, I had...

Reviewed 28 November 2016 via mobile

This hotel is reasonably priced, clean, and comfortable. The staff wasn't the friendliest but they were pleasant. We got to check in a little early but we went straight to the showers and the bathrooms were really small but the towels were clean and the water was hot. It was weird that the rooms are all hard floors but it...

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Helpful?
Thank Assata M
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Thank you for your feedback and we hope to see you again soon.

Victoria, United States
Reviewed 30 October 2016

This branch of Best Western is a bit off the beaten path, but it's well worth the lower cost! Always had a spotless room, great breakfast (and coffee!), and comfortable bed. Will definitely be staying there again in the future!

Review collected in partnership with Best Western
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Helpful?
Thank Linda M
bwwgm, General Manager at BEST WESTERN PLUS Westchase Mini-Suites, responded to this review

Thank you for your feedback, I am glad you were able to enjoy our breakfast. Hope to see you again in the near furture.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff

Additional Information about BEST WESTERN PLUS Westchase Mini-Suites

Address: 2950 W Sam Houston Pkwy S, Houston, TX 77042-3604
Region: United States > Texas > Texas Gulf Coast > Houston > Westchase
Price Range: $106 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Westchase Mini-Suites 3*
Number of rooms: 61
Reservation Options:
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Also Known As:
Best Western Plus Westchase Mini Hotel Houston
Best Western Houston
Houston Best Western
BEST WESTERN PLUS Westchase Mini-Suites Houston, Texas
Hotel Style:
#17 Green Hotel in Houston
#21 Best Value Hotel in Houston
#26 Family Hotel in Houston
#31 Romantic Hotel in Houston
#35 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Westchase Mini-Suites staff and other travellers.
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3 months ago

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Questions? Get answers from BEST WESTERN PLUS Westchase Mini-Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you want an upper floor room, be prepared to carry up luggage (no elevator)”
 of 5 bubbles maychang, 6 Jan 2017 | Read review
“If possible stay on first floor, no elevator.”
 of 5 bubbles tishcitric, 27 Oct 2016 | Read review
“This is a two-story hotel. Choose the upstairs floor as downstairs you can hear footsteps.”
 of 5 bubbles kcrane888, 3 May 2016 | Read review
“Room on first floor is better since there's no elevator”
 of 5 bubbles fernandomL1582SM, 22 Oct 2015 | Read review
“Ask for a ground level room if you have a lot of luggage, no elevators!”
 of 5 bubbles Trot2trot, 20 Oct 2015 | Read review
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