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Courtyard Houston by The Galleria

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#140 of 500 Hotels in Houston
GreenLeadersBronze level
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Courtyard Houston by The Galleria
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313 Reviews from our TripAdvisor Community

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Showing 295: English reviews
Nokomis, Florida, United States
Reviewed 26 November 2014

Clean, safe, luxurious and most of all the employees were just over the top helpful and friendly. I felt like I was a member of their family. The shuttle bus to the Mall was a fun trip because of the drivers, kind and very gentlemanly to us lady travelers.

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Helpful?
Thank Annie T
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for the review! Glad we could be apart of your Thanksgiving week! Please come see again soon.

New Orleans, Louisiana
Reviewed 20 November 2014

Excellent property... everything went well, staff was friendly, check in went smooth, middle of Houston, able to access major freeways, Housekeeping was hit and miss... asked housekeeping to make sure my bed was made and dont worry about towels.. she replenished towels and not the bed. other then that the staff addressed it promply and professionally, one property that i...

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Thank Herman S
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for taking the time to write a review on our hotel. We really appreciate your comments and your business. We can't wait to have you back at our hotel soon.

Birmingham, Alabama
Reviewed 16 November 2014

I travel frequently for business - and it is so nice to stay at a property where the staff goes out of their way to assist the guests. Geoff was especially helpful and went out of his way to help me with several business needs I had during my stay. The hotel is very nice, clean and conveniently located. I...

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Thank AlabamaAnna4751
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you so much for review. Geoff is a great associate and excellent at what he does. We can't wait to have you back here again.

Gulfport
Reviewed 4 November 2014

Review collected in partnership with Easytobook.com
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Thank JCAPO85
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Reviewed 26 October 2014

I stayed in this hotel for several nights on business. The front desk staff is wonderful, very accommodating & professional. The hotel itself is nice, it's really a typical Courtyard -- the pictures make it look like some kind of glamorous 5 star 'high roller' type of spot, but once you get in there, you see that it's really just...

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Thank JSalge05
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for the great review. It was our pleasure to serve you and we are happy to hear you had a great stay with us. We look forward to having you back soon.

Reviewed 13 October 2014

the staff is very friendly and helpful in particular the front disc. the front door car parking staff are very friendly and they help direct you to the best near by places for shopping and food. i have stayed in this hotel more than once and many stores open 24 hrs walking distance from the hotel

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1Thank Ali A
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

WOW! Thank you for the great review. It was our pleasure to serve you during your stay. We look forward to having you back sooner than later.

Reviewed 9 October 2014 via mobile

The hotel is just fine for business purposes; but the staff go out of their way to REALLY make you feel welcome. I had many other choices and a platinum status with other chains, but I'll come back to this hotel just because of the wants of its staff. Thank you!

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1Thank Travelhater
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for taking the time to do a review on the hotel. We are excited to hear about your comments regarding the service. Service and cleanliness are our top 2 priorities here at the hotel. We really appreciate your feedback. Thank you for staying with us.

Tallahassee, Florida, United States
Reviewed 28 September 2014 via mobile

I was in Houston for a business conference. The trip started out horribly with lost luggage in the airport. But upon checkin at this hotel i want to give Kudos to the front desk staff especially Gina, and D'Aundria (she had only been there for a month) they were so friendly and accommodating. They made sure we had things in...

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1Thank LeNedra I
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for the great review! We are happy to hear everything worked out and the front desk was able to make a miserable situation into a great experience. We look forward to having you back at our hotel in the future!

Jakarta, Indonesia
Reviewed 25 September 2014

If you need to stay near Galleria area in Houston and you want a no frills hotel that is quiet, comfortable and wont break the bank, Courtyard is the place to be. We have been here for a week and will be happy to stay here again. The great experience starts at the front desk, the staff here are genuinely...

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1Thank Aegisint
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for the detailed review on your recent stay with us. It was great to hear your experiences about every department in the hotel. It was our pleasure to serve you and we hope to have you back sooner than later. Thank you!!

Arizona
Reviewed 16 September 2014

Starting with the positives, we had no screen in the sink faucet, and no COLD water! Reported to desk & they were extremely polite & fixed immediately. However, the a/c in the room (the old under-window style) woke us up repeatedly... the rooms are very adequate, nothing remarkable. The final blow came when we checked out, went to the 'private'...

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Thank LuvWineAndCheese
Jon G, General Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for taking the time to write a review on our hotel. Thank you for the kind words. We apologize for the truck issue in the garage. It was a rental truck by one of our guests. We are investigating the situation. This is not a common occurrence at out hotel or for that matter in the Galleria area....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly-renovated! The Courtyard Houston Galleria hotel has completed a full renovation! With stylish rooms and a new onsite Bistro, our hotel is a top choice among Houston Galleria hotels. Just one block from the Galleria Mall, our hotel offers rooms with plush Marriott bedding, free WiFi and flat-screen TVs with premium cable. Our King Rooms have pullout sofas and our Suites have convenient microwaves and mini-fridges. Our redesigned lobby is equipped with comfy seating and interactive GoBoard(R) with the latest news, traffic and weather. The highlight of our lobby is the brand-new Bistro where we're serving up healthy breakfast options and Starbucks coffee. Stop by in the evening for our delicious dinner menu and full bar. We're a great choice for meetings with flexible event space, custom catering options and A/V technology. Our outstanding service and new amenities truly set us apart from other Houston Galleria hotels. ... more   less 

Additional Information about Courtyard Houston by The Galleria

Address: 2900 Sage Rd, Houston, TX 77056-6007
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $132 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston by The Galleria 3*
Number of rooms: 184
Reservation Options:
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Also Known As:
Courtyard By Marriott Houston By The Galleria Hotel Houston
Courtyard Houston Galleria
Houston Courtyard
Houston Marriott
Courtyard Houston By The Galleria Texas
Hotel Style:
#22 Green Hotel in Houston
#54 Business Hotel in Houston
#73 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Houston by The Galleria staff and other travellers.
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Questions? Get answers from Courtyard Houston by The Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Had a room on fourth floor, and it was spacious and quiet.”
 of 5 bubbles Richard_Henderson, 15 Dec 2016 | Read review
“All rooms are high (over garage), typical Courtyard”
 of 5 bubbles N92MZmarkc, 5 Apr 2016 | Read review
“Higher floor was quiet, the parking garage is tight but will fit Chevy Suburban sized vehicles.”
 of 5 bubbles TexasTravels91, 17 Mar 2016 | Read review
“Upper Floors south side”
 of 5 bubbles OSUfanHouston, 24 Feb 2016 | Read review
“lower floor to avoid long waits at elevator.”
 of 5 bubbles ChipNewton, 17 Feb 2016 | Read review
5 of 5