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Courtyard Houston by The Galleria

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#137 of 501 Hotels in Houston
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Courtyard Houston by The Galleria
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317 Reviews from our TripAdvisor Community

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Showing 299: English reviews
Florence, Alabama
Reviewed 16 December 2016

For a reunion over the weekend, we had a total of four rooms in this hotel. Non of us had any problem with the cleanness of rooms, service, or our requests from the front desk. Staff were friendly and responsive to our needs. Parking is spacious. The only problem is the location. The entrance is hard to find, as it...

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Helpful?
Thank Richard_Henderson
Nick G, Front Office Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for the positive review regarding your stay at our property. I'm glad our staff was able to make such a positive impact on your reunion! As far as the signage we are actually looking into providing better signage to help all of our guests going forward! Happy Holidays!

Reviewed 15 December 2016

This was my second stay at this building which is both conveniently located and a nice mid-level property for a one-day stay. I think the hotel is relatively new - probably updated/built in the past 3-5 years. The gym is clean, well ventilated, and has nice new equipment. The cafe downstairs makes it easy to grab a quick bite. There's...

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Helpful?
Thank Helen W
Nick G, Front Office Manager at Courtyard Houston by The Galleria, responded to this review

Thank you for the review of your past stay at our property! We are glad that you enjoyed the convenience of our Bistro during your previous stay with us! We hope to see you on your next trip to the Houston area! Happy Holidays!

Reviewed 8 December 2016 via mobile

This hotel has a good location near the Galleria, so is very convenient especially if you are alone on business and want to do something after work. The rooms, especially the bathrooms could do with updating. Staff very friendly especially at the restaurant.

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Thank Audra D
Nick G, Front Office Manager at Courtyard Houston by The Galleria, responded to this review

Good Evening, Thank you for choosing our property for your recent stay in the Galleria area. We are happy you loved our location and we hope we will see you on your next trip to the Galleria area! Have a happy holidays!

Salt Lake City, Utah
Reviewed 30 November 2016

Location- convenient to the shopping. Walk one block and you are there! Room was clean and fine. Beds comfy. Quiet on the top floor. Greeted politely by staff. Parking was only free during our stay because of a garage malfunction. Seems like parking should be free. No free breakfast but you can purchase.

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Helpful?
Thank TeresaD1
Amy B, Front Office Manager at Courtyard Houston by The Galleria, responded to this review

Dear TeresaD1, Thank you for taking the time to review your recent stay with us! I am happy to hear that you found our location to work so well for you! We love being neighbors with the Galleria as it offers our guests so many different options! We do typically charge for parking as our garage offers a secure location...

Dallas, tx
Reviewed 18 November 2016

Booked the hotel with Marriott reward points for two nights. Had to cancel the morning of the stay because I was in the hospital. I called the hotel to cancel and had to be charged one night because it was a same day cancellation. OK, that's fair enough. Was not allowed to use the miles for the value of the...

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Thank kidgenius
Erin F, Front Desk Supervisor at Courtyard Houston by The Galleria, responded to this review

Dear Kidgenius, Thank you so much for taking the time to write a review! I am so sorry to hear that you had to cancel your reservation! Unfortunately, as your reservation was booked during a large event in Houston, we had to honor the Marriott 24 hour cancellation policy. With the entire city of Houston sold out, our rate was...

San Francisco, California
Reviewed 17 November 2016 via mobile

I had a very bad experience with the hotel; the room AC smells so bad, the keys were not working and the fridge is freezing whatever you put inside; the least guest services are not even met, despite notifying the management several times!!!!!

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Thank Sabbours
Amy B, Front Office Manager at Courtyard Houston by The Galleria, responded to this review

Dear Sabbours, Thank you for taking the time to write us a review. I would like to apologize for all of the issues for your stay. I hope that we were able to accommodate you with moving you into one of our suites! If you have any other issues during your stay, please feel free to contact me directly at...

Anthem, Arizona
Reviewed 2 November 2016

If I can't stay downtown I stay in the Galleria area. The Courtyard is close to lots of places to eat and the mall if that is your thing. Rooms are updated and nice, price is right for sure. Not a big fan of the Market restaurants in the Courtyards, but they make it easy to get some coffee and...

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Thank palama8505
Amy B, Front Office Manager at Courtyard Houston by The Galleria, responded to this review

Dear palama8505, Thank you for taking the time for reviewing your recent stay with us! I am happy to hear that you like being so close to the Galleria! We love having our Bistro area allowing us to serve our guests drinks and dinner throughout the evening. Have a great day! Thank you, Amy Belzeski Front Desk Manager

Houston, Texas
Reviewed 14 October 2016

Really enjoyed the day before I got here, dirty place not well taken care of and not enough employes or maybe the employes were not doing what they were supposed to. Anyway I will never be back but if the management applies rules then it would be another story.

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1Thank Hugo7442
Amy B, Front Office Manager at Courtyard Houston by The Galleria, responded to this review

Dear nic r., Thank you for taking the time to review your recent stay with us. As we pride ourselves on offering clean and friendly stays, I can see that we failed. I sincerely apologize for the issues you faced. Please contact me directly with more specific information so I can try to attend to each problem that you saw!...

Reviewed 13 October 2016 via mobile

The day of arrival started off great with receiving an email during my flight that my room was ready at 9 am after checking in the day before thru the Marriott app. Arrived to the hotel approx 3pm and showed ID confirmed payment option and received keys all less than 30 seconds. As usual, the room was clean and spacious...

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Thank Dre M
Amy B, Front Office Manager at Courtyard Houston by The Galleria, responded to this review

Dear Dre M., Thank you for taking the time to review your recent stay with us. I am happy to hear that your stay with us went so well! Having mobile check-in as an option has made the check-in process easier than ever! We hope that you will continue to stay with us in the future. Have a great day!...

San Antonio, Texas
Reviewed 5 October 2016

My stay at the Courtyard Houston by The Galleria was not short of stellar. I checked in on the evening of 9/30 and the lady at the front desk was courteous help. The guest room was phenomenal. It was well-appointed and very clean! I was pleasant surprised by the Paul Mitchell products in the bathroom. Great touch. I highly recommend...

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Thank Miguel P
Amy B, Front Office Manager at Courtyard Houston by The Galleria, responded to this review

Dear Miguel P., Thank you for taking the time to write such a great review of your recent stay with us!! I am happy to hear that you found our amenities to be top of the line and our tucked away location a quiet get-away! As you said, even though we may be hidden, we love being able to provide...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly-renovated! The Courtyard Houston Galleria hotel has completed a full renovation! With stylish rooms and a new onsite Bistro, our hotel is a top choice among Houston Galleria hotels. Just one block from the Galleria Mall, our hotel offers rooms with plush Marriott bedding, free WiFi and flat-screen TVs with premium cable. Our King Rooms have pullout sofas and our Suites have convenient microwaves and mini-fridges. Our redesigned lobby is equipped with comfy seating and interactive GoBoard(R) with the latest news, traffic and weather. The highlight of our lobby is the brand-new Bistro where we're serving up healthy breakfast options and Starbucks coffee. Stop by in the evening for our delicious dinner menu and full bar. We're a great choice for meetings with flexible event space, custom catering options and A/V technology. Our outstanding service and new amenities truly set us apart from other Houston Galleria hotels. ... more   less 

Additional Information about Courtyard Houston by The Galleria

Address: 2900 Sage Rd, Houston, TX 77056-6007
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $142 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston by The Galleria 3*
Number of rooms: 184
Reservation Options:
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Also Known As:
Courtyard By Marriott Houston By The Galleria Hotel Houston
Courtyard Houston Galleria
Houston Courtyard
Houston Marriott
Courtyard Houston By The Galleria Texas
Hotel Style:
#20 Green Hotel in Houston
#54 Business Hotel in Houston
#73 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Houston by The Galleria staff and other travellers.
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Questions? Get answers from Courtyard Houston by The Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Had a room on fourth floor, and it was spacious and quiet.”
 of 5 bubbles Richard_Henderson, 15 Dec 2016 | Read review
“All rooms are high (over garage), typical Courtyard”
 of 5 bubbles N92MZmarkc, 5 Apr 2016 | Read review
“Higher floor was quiet, the parking garage is tight but will fit Chevy Suburban sized vehicles.”
 of 5 bubbles TexasTravels91, 17 Mar 2016 | Read review
“Upper Floors south side”
 of 5 bubbles OSUfanHouston, 24 Feb 2016 | Read review
“lower floor to avoid long waits at elevator.”
 of 5 bubbles ChipNewton, 17 Feb 2016 | Read review
5 of 5