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Hotel ZaZa Houston Museum District

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Traveller (699)
Room & Suite (497)
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Overview
  • Excellent71%
  • Very good19%
  • Average5%
  • Poor3%
  • Terrible2%
Travellers talk about
“black label”(19 reviews)
“herman park”(27 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Room Service
4 Star Hotel
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,795)
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All reviewsmonarch restaurantblack labelherman parkrice universityroom serviceturn down servicemedical centercar servicefavorite hotelwithin milesmile radiusthe entire staffgreat customer servicefree shuttlesuitevaletconcierge
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591 - 595 of 1,752 reviews
Reviewed 16 September 2015

I have stayed at Zaza in Houston possibly a dozen times now. Between 2012-2015 The Hotel its self is designed beautifully. I have had mixed experiences on the service BUT if you are not happy they will do all they can to change that. My...More

Thank Sarah C
Response from Matthew_Nuss, President at Hotel ZaZa Houston Museum DistrictResponded 29 September 2015

Sarah C, Thank you for your feedback regarding your recent visit at Hotel ZaZa. I am happy to read that you enjoy Poolside and the meals at the Monarch! In regards to the valet team, I sincerely apologize for your less than stellar experience with...More

Reviewed 15 September 2015

If art is your primary purpose for a Houston visit you can't do better than Hotel ZaZa. Walk out the door and directly into the Museum of Fine Arts Houston, down a block or so to the contemporary museum, over two blocks to the natural...More

Thank JoycieTucson
Response from Matthew_Nuss, President at Hotel ZaZa Houston Museum DistrictResponded 16 September 2015

JoycieTucson! Thank you for the excellent feedback. I am happy to read that you had a delightful experience at Hotel ZaZa last month! The Houston Museum District is a stellar area to explore art and culture. In regards to the Magic Carpet Ride shuttle, I...More

Reviewed 15 September 2015

My stay at Hotel Za Za this weekend was wonderful! The rooms are roomy and comfortable, and clean! Our view was breathtaking! The pool, pool staff, food, beverages, and accommodations for my kids was just above and beyond. Someone is always there to help and...More

Thank Tiki C
Response from Matthew_Nuss, President at Hotel ZaZa Houston Museum DistrictResponded 17 September 2015

Tiki C! Thank you for the superb feedback! I am happy to read that you had a stellar experience at Hotel ZaZa recently. Top-notch service is key at the Z! Please touch base when you would like to z-scape back to ZaZa, as I will...More

Reviewed 15 September 2015

We have had the pleasure of staying at Zaza on four occasions. Our son is a Rice Student and Zaza is conveniently located near campus. Staying at Zaza is more than just staying at a hotel ~ it is an experience each and every time!...More

Thank Salknox
Response from Matthew_Nuss, President at Hotel ZaZa Houston Museum DistrictResponded 29 September 2015

Salknox! Thank you for excellent feedback. I am happy to read that you had an awesome experience at Hotel ZaZa recently. Top-notch service is key at the Z! Please touch base when your travels return you to Houston, as I will have my team create...More

Reviewed 10 September 2015

This is one of those mixed reviews. I stayed five nights in the Bella Vita suite. I loved the actual hotel and its modern decor, but there were several issues that let it down. Firstly the Bella Vita suite was very spacious and I loved...More

Thank applestrudel
Response from Matthew_Nuss, President at Hotel ZaZa Houston Museum DistrictResponded 12 September 2015

applestrudel, Thank you for the feedback regarding your visit at Hotel ZaZa. I am happy to read that you enjoyed the hotel décor during your stay at the hotel. In regards to the upkeep and housekeeping of your suite, I sincerely apologize for the issues...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 239 - USD 363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Houston
#3 Romantic Hotel in Houston
#3 Family Hotel in Houston
#4 Luxury Hotel in Houston
#7 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 239 - USD 363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Houston
#3 Romantic Hotel in Houston
#3 Family Hotel in Houston
#4 Luxury Hotel in Houston
#7 Business Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (699)
Room & Suite (497)
Dining (44)
Pool & Beach (36)
Amenities (21)
Business Centre & Event Rooms (18)
Questions & Answers
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Nicole V
17 April 2018|
AnswerShow all 3 answers
Response from Martin L | Reviewed this property |
Excellent room service from our experience. Have never used the spa but patrons rave about it.
0
Votes
ZinnHouston
26 February 2018|
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Response from AUSAGUY | Reviewed this property |
This place is better than most for boutique hotels
0
Votes
lisaturi
11 January 2018|
AnswerShow all 3 answers
Response from Debbie W | Reviewed this property |
Sorry, not familiar with that individual.
0
Votes
Room Tips
"Bungalow rooms facing the pool are nice."
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"For the ladies - ask for a mirror in the bedroom."
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"The balcony is well worth the extra price! It's small but then you have a whole wall window (sliding..."
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"Forgot they shuttle in 5 mile radius, but multiple museums next to or walking distance"
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