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Hotel ZaZa Houston

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#5 of 499 Hotels in Houston
Certificate of Excellence
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1,520 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel ZaZa Houston
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Showing 1,483: English reviews
Level Contributor
149 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 4 December 2014 via mobile

Very dramatic, arty , lobby space . If you need an event location to add some excitement. ..this is perfect. I would give them a menu that has both typical foods and s bit of crunchy begs or salad. Last event was 50 interesting high carb offerings.... not boring just no great crisp chilled veggies.

Helpful?
Thank Sharon H
Matthew_Nuss, President at Hotel ZaZa Houston, responded to this review

Sharon H! Thank you for the wonderful review. I am pleased to read that you had a delightful visit at Hotel ZaZa this past August! The Z is definitely the perfect venue for exciting events. Please give the ZaZa team a shout when your travels zip you back to either Houston or Dallas! We love ya! More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 December 2014

The location is first class. The shower is excellent, the bedroom is spacious and the internet is free and reasonably fast. On the other hand: the bathroom is minute and there is nowhere to put anything. No one mentioned that the bath was missing. It took us a full day to get the TV remote fixed. We were called twice... More 

Helpful?
Thank Keith P
ZAZAManager, General Manager at Hotel ZaZa Houston, responded to this review

Keith P, I apologize for the issues that you encountered at the hotel. I will follow up with the staff personally and correct any shortcomings in the guestroom. Our priority is to rectify the issues prior to departure. Hotel ZaZa Houston is much better than you experienced. At your convenience, please free to contact me directly regarding your experience. Best,... More 

Austin, Texas
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 December 2014

ZaZa is hands down the best hotel in Houston! Dieter and his team make every stay like a home away from home! I spent my last birthday there and I was greeted with a wonderful personalized birthday cake! It's the small things that make this boutique hotel grand! Every time we stay, the staff is beyond five star... Many times... More 

Helpful?
Thank Ronald T
Matthew_Nuss, President at Hotel ZaZa Houston, responded to this review

Ronald T! Thank you for the fantastic feedback! I am happy to read that you had a delightful birthday celebration at Hotel ZaZa recently. We are all about excellent service and the little touches at the Z. Please touch base when your travels return you to Houston, as I will have my team roll out the reddest of red carpets... More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 December 2014

The hotel is beautiful. We stayed in the Geisha suite. The room had a huge shower with no tub. The bathroom was not suite material. I was very disappointed. The bed was nice and reat of room was ok. The balcony was very nice. It had a good view. I think the other suites are nicer. Room also felt worn.... More 

Helpful?
Thank Owenskorngal
Matthew_Nuss, President at Hotel ZaZa Houston, responded to this review

Owenskorngal, Thank you for the constructive feedback regarding your visit at Hotel ZaZa earlier this year. I apologize for the issues you encountered with the suite. Such quality is definitely not the ZaZa standard. I will address your observations with my team immediately. When your travels return you to either Houston or Dallas, please touch base with me. I will... More 

Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 December 2014 via mobile

Hotel ZaZa is fabulous! Loved the rooms, the eclectic art & decor, the food, the amazing service and last but not least the location. This is a place to satisfy all of your senses. It's a beautiful place to be, to relax, to take in the museums, the park, the Zoo, and delicious restaurants in the area. A few specifics-... More 

Helpful?
Thank Cgreenetx58
Matthew_Nuss, President at Hotel ZaZa Houston, responded to this review

Cgreenetx58! Thank you for the GREAT feedback! I am happy to read that you had a nice visit at Hotel ZaZa recently. The Z is definitely eclectic! I am glad you enjoyed the Magic Carpet Ride shuttle! The complimentary service will take guests anywhere within a five mile radius of the hotel. Please touch base when you would like to... More 

Windermere, Florida
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 December 2014

I always stay at Zaza when I travel to Houston to see family. This trip didn't disappoint. The hotel was quiet due to the Thanksgiving holiday, so the service was even MORE extradorinaiy. I am part of the ZIP program and they take care of members more than any other hotel program I am a part of. I travel at... More 

Helpful?
Thank ehhensley
Matthew_Nuss, President at Hotel ZaZa Houston, responded to this review

ehhensley! Thank you for the great feedback regarding your recent visit at Hotel ZaZa! I am pleased to read that you had a lovely visit at the hotel over Thanksgiving. The ZIP program is a fantastic way to reap the many benefits of staying ZaZa. Please touch base when your travels return you to H-town, as I will have my... More 

Bristol, Virginia
Level Contributor
173 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 26 November 2014

Overall I give the hotel a thumbs up with an incredible staff and great location but many little details put me off a bit. I arrived on a Saturday but the Friday restaurant specials were still on display in the room. One of the lampshades was bent and broken. There was long dark hair on the bathroom floor and I... More 

Helpful?
Thank kaningryta
ZaZaHouston, President at Hotel ZaZa Houston, responded to this review

I am pleased that you were pleased with your overall experience. I also want to thank you for your details. We have dispensed the team accordingly to follow up on your observations! Usually details are our long suit. Thanks for the extra set of eyes and we will fix any discrepancies post haste! Matthew Nuss President More 

Plano, Texas
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 November 2014

if you are looking for a fantastic hotel in Houston, then Hotel Zaza is your hotel. I went to Houston this past weekend for a girls weekend. Arrived at Hotel Zaza, conveniently located in the Arts district and close to Rice Village (lots of restaurants and shopping). Upon arrival everyone from the valet people to front desk and bellman were... More 

Helpful?
Thank Jan J
Matthew_Nuss, President at Hotel ZaZa Houston, responded to this review

Jan J! Thank you for the great feedback regarding your recent visit at Hotel ZaZa! I am happy you had a FANTASTIC girls weekend in Houston. Top-notch service is key at the Z! In regards to the Magic Carpet Ride shuttle, I am glad you enjoyed the complimentary service! Our shuttle drivers will take guests anywhere within a five-mile radius... More 

NYC, NY
Level Contributor
336 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
Reviewed 23 November 2014

The hotel room was larger than most folks apartments in NY - very comfortable room and bed - nice sheets, large bathroom. Food was excellent - I had room service twice. They also have a shuttle to local places which was very convenient.

Helpful?
Thank harlemfamily
Matthew_Nuss, President at Hotel ZaZa Houston, responded to this review

harlemfamily! Thank you for the great feedback. I am pleased to read that you had a fantastic visit at Hotel ZaZa! We are all about superb service and comfort at the Z. In regards to the Magic Carpet Ride shuttle, I am happy you found the complimentary service convenient! We will take guests anywhere within a five-mile radius of the... More 

Cypress, Texas
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 November 2014

Every time I stay at this hotel, whether for business or pleasure, I have had an excellent experience. The staff does everything to satisfy all needs and wants. The hotel itself is unique with its non-mainstream trendy atmosphere. The theme suites are well decorated and, put simply, a lot of fun. The bar and restaurant are also first rate. Breakfast... More 

Helpful?
Thank Russell H
Matthew_Nuss, President at Hotel ZaZa Houston, responded to this review

Russell H! Thank you for the great feedback! I am happy to read that you always have an EXCELLENT visit at Hotel ZaZa! Comfort & superb service are both key at the Z. Please touch base when you would like to return to ZaZa for another z-mazing experience! We love ya! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Monarch Restaurant & Lounge
Monarch Restaurant & Lounge
Cuisines: American, Bar, Seafood, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A luxury hotel including Monarch Bistro, pool, fitness center, and ZaSpa with a pet-friendly policy located in Museum District Houston. Known for sophisticated service and modern interior. ... more   less 

Additional Information about Hotel ZaZa Houston

Address: 5701 Main St, Houston, TX 77005-1824
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $353 - $534 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel ZaZa Houston 4*
Number of rooms: 315
Reservation Options:
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Also Known As:
Hotel ZaZa Houston Texas
Hotel Style:
#1 Spa Hotel in Houston
#3 Family Hotel in Houston
#3 Romantic Hotel in Houston
#4 Luxury Hotel in Houston
#7 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hotel ZaZa Houston staff and other travellers.
9 questions
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8 months ago
New Jersey
9 months ago
Houston, Texas, United States
11 months ago

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Questions? Get answers from Hotel ZaZa Houston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from elevators”
 of 5 bubbles carola834, 19 Nov 2016 | Read review
“Reach out to Kat in reservations. she is very helpful and can get you the perfect room in Houston or Dallas.”
 of 5 bubbles 625rudya, 10 Nov 2016 | Read review
“The Suites with names not numbers are a real treat!”
 of 5 bubbles marygQ1666QU, 1 Nov 2016 | Read review
“Balcony rooms with a view of downtown Houston were great!”
 of 5 bubbles Tece50, 29 Oct 2016 | Read review
“Room 1003 has nice view of the MFA and downtown Houston.”
 of 5 bubbles UrszulaC, 20 Oct 2016 | Read review
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