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Homewood Suites Houston near the Galleria

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#51 of 497 Hotels in Houston
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Homewood Suites Houston near the Galleria
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581 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites Houston near the Galleria
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Showing 537: English reviews
Reviewed 21 June 2016

Overall this hotel is pretty nice - good location, great staff, nice amenities, good design, comfortable bed. But there is a musty smell in the hotel. The pool is out of commission until end of June. And the eggs at breakfast are powdered. I wouldn't want to have an extended stay here but it served it's purpose and is in...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank nrohyarts
Management response:

Thank you for taking time to provide your feedback. We appreciate your comments and will look into your feedback immediately. We hope you come see us again soon. Most Warmly, Jessica General Manager

Auckland, New Zealand
Reviewed 21 June 2016

Very nice hotel, clean, staff were very friendly & helpful. We had a two bedroom suite which was great for two couples we each had our own bathroom and a good sized lounge to sit in. Breakfast was included and also a light meal with free drinks was supplied for the three nights we were there all & all it...

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Helpful?
Thank Chazzbazz
Management response:

Thank you so much for providing us with your feedback! We appreciate the comments and will pass it on to our team. Please come see us again soon! Warmly, Jessica General Manager

Houston, Texas
Reviewed 20 June 2016

The staff was excellent as soon as I came in the door.The parking was a bit steep but at least we didn't have to worry about our car I will be back very soon .. It was fun and exciting can't wait to go back .

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Christine L
Management response:

Thank you so much for taking time to provide your feedback. We appreciate your comments about our staff - we are lucky to have a wonderful team! Please come see us again soon. Most Warmly, Jessica General Manager

Rijswijk, The Netherlands
Reviewed 18 June 2016

This was our first night during our vacation in the USA. It is located close to the Galleria. Personnel was friendly. There is a little store for buying snacks, wine and beer. The suites are large with full kitchen, good bed and two large screen TV's. Free breakfast was excellent, warm and cold. There were nice toppings on the waffles....

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Helpful?
Thank Josbob
Management response:

Thank you so much for taking time to provide your feedback. We are glad to know that you enjoyed breakfast. We are very sorry that you did not get a good night sleep the nights you were with us - that must have been very frustrating! I've made note of the maintenance issues you described and will take action immediately...

Rowlett, Texas
Reviewed 16 June 2016 via mobile

Very very nice hotel. I wasn't expecting a lot since I don't associate Homewood Suites with luxury but this hotel was every bit as nice as any Hilton I've ever stayed in. The staff was friendly and helpful too. We were greeted warmly and they were great to answer any question we may have had.

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Helpful?
Thank lsneed62
Management response:

Thank you so much for taking time to provide your feedback! We are so pleased to know you enjoyed your stay. Please come see us again soon! Warmly, Jessica General Manager

Reviewed 14 June 2016 via mobile

I would have given this location four stars but the Pool was closed and they do not have vending machines. The do have a small store but the prices are high. The room was nice and the staff friendly. Parking is $16 per day and next to the hotel ....

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Helpful?
Thank Ivan B
Management response:

Thank you for taking time to provide feedback! We are very sorry that our pool was out of order during your stay. We expect the pool to be back in service mid-late July. We are glad that you enjoyed your room! We appreciate you as our guest and hope to see you again soon in the future! Warmly, Jessica General...

Corpus Christi, United States
Reviewed 12 June 2016

You guys were awesome! When I first arrived there was guest who was really upset about the pool not being open, even though it clearly stated on the website, the front desk agent and the manager on duty handled the situation professionally which is hard to do sometimes and when guests see or over hear a situations like that it...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Christian G
Management response:

Thank you for taking time to provide your feedback. We appreciate your comments. We are very lucky to have such a professional, friendly, understanding team - thank you for your observation. Our goal is to take care of each and every guest with the utmost care and professionalism - we are glad we succeeded in this case. Thank you for...

Florida
Reviewed 10 June 2016

Fair Room for the Price. Needs to be a bit cleaner. Location is very good near the mall. Breakfast was very good. Good selection and food was plentiful. Staff was friendly and took care of the problem with the rain by giving me an umbrella. They gave out free newspapers which was great.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank bdedmd
Management response:

Thank you for taking time to provide feedback. We are working very hard with our housekeeping team on training opportunities - they care very much about improvement. We are very glad you enjoyed breakfast! Thank you for being our guest. We look forward to seeing you again soon. Most Warmly, Jessica General Manager

Metairie
Reviewed 9 June 2016

i read the reviews ( some questionable reviews) but I went with my gut and was VERY PLEASED. A Full size refrigerator and nice cook top, Clean & spacious Room. Loved the door separating living room from beds and Two TV's

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 594gaving
Management response:

Thank you for taking time to let us know how much you enjoyed your room. We will share your feedback with our staff. We hope you come see us again soon. Most Warmly, Janeil Assistant General Manager

Cedar Hill, Tx., United States
Reviewed 8 June 2016

My review was to let you know that none of the staff nor the reservation personnel mentioned to me that the pool was under construction and that the telephones weren't working. I have been a hiltonhonors member for almost 20 years..

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Juan D
Management response:

Thank you for taking time to provide your feedback. I'm very sorry that the pool renovation was not communicated to you. I can understand the frustration that must have caused you! Currently, our pool is scheduled to re-open mid to late July. We are working hard to get the pool back as quickly as possible - we understand how important...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Our hotel is located in the heart of the Galleria and provides luxurious accommodations for weekend travelers and long term visitors. The Houston Galleria Mall is only steps from our front door and boasts three buildings, three stories each of world class shopping, casual dining, and indoor ice-skating rink. The Galleria area is also home to world renowned dinning and night life. These amenities combine to create a year round destination for family vacations, romantic getaways, shopping excursions, or sight-seeing with friends.We are an all-suite hotel providing separate living, kitchen, and bedroom areas for all of our rooms. All of our rooms are furnished with stove tops, microwaves, refrigerators, dishwashers, kitchen supplies and pull out sofas. We offer one-bedroom or studio suites to accommodate all room preferences. The suites also provided a separate vanity area from the bathroom to provide convince for families and couples.Homewood Suites is pleased to offer a rotating hot breakfast buffet each morning to our guest as well as "Dinner and Drinks" Monday through Thursday evening. Recreational amenities at the hotel include an indoor pool, fitness facility, BBQ area, and business center. ... more   less 

Additional Information about Homewood Suites Houston near the Galleria

Address: 2950 Sage Rd, Houston, TX 77056-6007
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $155 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Houston near the Galleria 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Homewood Suites Houston Near The Galleria Hotel Houston
Homewood Houston
Houston Homewood Suites
Homewood Suites Houston Near The Galleria Texas
Hotel Style:
#7 Green Hotel in Houston
#9 Business Hotel in Houston
#30 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites Houston near the Galleria staff and other travellers.
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Questions? Get answers from Homewood Suites Houston near the Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a quieter stay, choose a room that ends in 01, 02, 03, or 04. These were off in their own end of the hallway, away from most noise.”
 of 5 bubbles G8759BOmelissag, 8 Jan 2017 | Read review
“Do stay if you like low class hotel.”
 of 5 bubbles freeeb, 3 Jan 2017 | Read review
“Impeccable customer service in time of crisis, clean rooms, well lit, internet access”
 of 5 bubbles kristidavid2016, 24 Sep 2016 | Read review
“Rooms were very quite.”
 of 5 bubbles Chazzbazz, 20 Jun 2016 | Read review
“Higher levels were quieter.”
 of 5 bubbles athenry22, 25 May 2016 | Read review
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