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Homewood Suites Houston near the Galleria

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Traveller (73)
Room & Suite (62)
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Overview
  • Excellent54%
  • Very good27%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
3 Star Hotel
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Additional information
Offers from Homewood Suites Houston near the Galleria
Special Offer: Double Points, Every Stay
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Offers from Homewood Suites Houston near the Galleria
Special Offer: Double Points, Every Stay
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (726)
There are newer reviews for Homewood Suites Houston near the Galleria
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All reviewscomplimentary breakfast and dinnerbedroom suiteindoor poolwalking distancehome away from homefront desk staffliving areathe breakfast areayogurtdefinitely stay here againconvenient locationfitness centerbusiness tripgaragedishwasherwalgreenskitchenette
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21 - 25 of 675 reviews
Reviewed 22 December 2017

I stayed at this hotel for six nights while in the area on business. When I checked in to receive my room keys, I was told that the water would be shut off each day until 4pm. This was an inconvenience for my wife who...More

1  Thank ajnuff
Response from Joe G, General Manager at Homewood Suites Houston near the GalleriaResponded 20 February 2018

My deepest apologies for all the issues you outlined in your comments above! As the general manager of this Homewood Suites, I feel terribly that all these items happened during your stay with us, especially that you did not receive advance notice of the water...More

Reviewed 19 December 2017

The staff and managers were very kind other than 1 new girl who was extremely rude to us. The water was shut off most of the day for an entire week while we were there which we weren’t notified of prior to staying. We could...More

Review collected in partnership with Homewood Suites by Hilton
1  Thank Appleberrypie
Response from CotiMcPat, Guest Relations Manager at Homewood Suites Houston near the GalleriaResponded 20 December 2017

Dear Ms. Appleberrypie, Thank you, for your feedback, as it assists in helping us improve our property. Firstly, I want to apologize, that one of our team members was rude to you, as we try to ensure all of staff members provide the utmost respect...More

Reviewed 18 December 2017

Major problems at this 4 star hotel. The water was shut off during the day. If ur on vaca why are u waking up and showering before 10 a.m.? Not having water was disgusting!! They'll take ur money without telling you about their plumbing problems!More

Review collected in partnership with Homewood Suites by Hilton
2  Thank 118wandar
Response from Joe G, General Manager at Homewood Suites Houston near the GalleriaResponded 20 February 2018

Thank you for taking the time to provide us with your feedback, and my deepest apologies for the negative experience you had during your stay with us! The last thing you want to worry about during your vacation is being able to take a shower,...More

Reviewed 16 December 2017

Extremely helpful, attentive, friendly, responsive and professional staff and overall good value for money. A short walk to the Galleria Shopping Mall. In suite Kitchen facilities were clean and included 2 cooker rings, microwave oven and fridge/freezer, toaster and coffeemaker.

Review collected in partnership with Homewood Suites by Hilton
Thank V5062KNsoniam
Response from Joe G, General Manager at Homewood Suites Houston near the GalleriaResponded 20 February 2018

Thank you for your kind comments! The team and I are delighted that you had a good stay with us. Please come back to check out our renovated rooms!

Reviewed 14 December 2017

The hotel is old for the area. The breakfast was disgusting and not well prepared. The walls are thin and you are able to hear hallway noise easily. The elevator and parking situation is annoying and not as convenient as other hotels. Worst Hilton experience...More

Review collected in partnership with Homewood Suites by Hilton
1  Thank 601moniquec
Response from Joe G, General Manager at Homewood Suites Houston near the GalleriaResponded 20 February 2018

Thank you for taking the time to review our hotel, and I am sorry to hear that you had such a negative experience! I am happy to say that we are upgrading all of our suites this year, and the new package will reflect the...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Details
Price range
USD 113 - USD 225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Houston
#9 Business Hotel in Houston
#23 Family Hotel in Houston
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 113 - USD 225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Houston
#9 Business Hotel in Houston
#23 Family Hotel in Houston
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (73)
Room & Suite (62)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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28 September 2017|
AnswerShow all 3 answers
Response from Lisa M | Reviewed this property |
Not that I know of.
0
Votes
Kathy K
9 September 2016|
AnswerShow all 3 answers
Response from CotiMcPat | Property representative |
Yes we are pet friendly. We have a $75 fee upon check in, that covers up to 3 pets.
0
Votes
Brookepisk
13 May 2016|
AnswerShow all 3 answers
Response from wteare | Reviewed this property |
I don't think so. There really isn't much open ground near the hotel. There may have been a little patio outside the pool, but I don't think so. There is a large open lot across the street at the church, but no pool over... More
0
Votes
Room Tips
"Get a room away from the elevators."
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"Go to the top floors for newest rooms!"
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"Higher floors have a beautiful view"
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"Not a bad room in the house!"
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