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Hilton Garden Inn Houston NW America Plaza

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#11 of 504 Hotels in Houston
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Houston NW America Plaza
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727 Reviews from our TripAdvisor Community

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Houston, United States
Reviewed yesterday NEW

My church had a Gala at this hotel on Friday, April 21, 2017. We were in one of the baquet/meeting rooms. The staff was courteous , but there was one member who stood out amongst the rest 'Susana." Whenever I , or anyone else at my table had a question or a request, Susana was there to fullfill. Kudo's to...

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Helpful?
Thank sophilias
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

I was greeted with a lovely social hour when I checked in featuring snacks, BBQ and some sips that took the edge off my trip. Clean room with good bed, bathroom and amenities. Breakfast was tasty and the service was friendly an attentive. Location was perfect for my visit and despite the proximity to the highway my room was quiet....

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Helpful?
Thank cynthia l
About Hotel's Favourite Review
Luis_F_HGI, Front Office Manager at Hilton Garden Inn Houston NW America Plaza, responded to this review

Thank you for your review. We appreciate your commendation of our hotel and staff. Glad you were able to get your items left behind back to you saftly. Thank you for your continued patronage of the Hilton Family of Hotels. We hope that the next time that you are in the Houston area that you will visit us again.

Corpus Christi, Texas
Reviewed yesterday NEW

Stayed at this hotel HGI during a pinball tournament at a local house. We had a clean room, cold beer at night and a great hot breakfast. The staff was pleasant and the parking easy. I would recommend this location. We both had a peaceful sleep with no road noise.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank I2269BPmarkh
Copperas Cove, New Caledonia
Reviewed 2 days ago NEW

The hotel was a great experience, but I have to mention the wait staff at the restaurant. There was a problem with one of the customers and the wait staff maintained a professional demeanor and took care of the problem. They were so courteous.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank charlescQ3332IT
Galveston, Texas
Reviewed 5 days ago NEW

I went there initially because it is pet friendly. We stayed there 2 nights and moved to another hotel. They have contractors staying there that back their cars/trucks into spaces right outside the rooms. This morning they started the engines and the fumes came into the room, I politely asked them to either turn them off or move them, and...

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Helpful?
Thank landmantb
Egham, United Kingdom
Reviewed 1 week ago

I always stay here when in town, the staff make a good hotel great. Nice modern and airy building, better than most Garden Inns I have stayed in. The bar is a bit functional but Fernando always seems to be on duty and provides great service and makes you feel welcome. Breakfast service is just as good, food is buffet...

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Helpful?
Thank kcb900
Reviewed 1 week ago

Overall stay is satisfying, staff are helpful especially the front desk staff. As for the location of this hotel, it is a little far off from any marts or restaurant. Going everywhere with Uber, which is quite convenient during my stay.

Review collected in partnership with Hilton Garden Inn
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Thank Angel H
Fairbanks, Alaska
Reviewed 2 weeks ago

Not a bad experience. Great location as well. Upon check-in I was greeted and given all the necessary information that would be needed for my stay. If I came back to this area, I would definitely stay at this property again.

Review collected in partnership with Hilton Garden Inn
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Thank Alston C
Grand Ledge, Michigan
Reviewed 2 weeks ago

Check in was quick and efficient. My room was large and roomy. The staff was helpful and very friendly. The pantry had items that weren't outrageously priced. Good location and I felt safe in the room and the surrounding area.

Review collected in partnership with Hilton Garden Inn
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Thank USAFretired06
Lake Charles, Louisiana
Reviewed 2 weeks ago

Great room , location , and staff !!! Highly recommend . Although I didn't know how to work the air , the staff stayed on the phone at 3am and make sure it was working !! Breakfast was great :) we didn't want to leave

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank vandelat
Luis_F_HGI, Front Office Manager at Hilton Garden Inn Houston NW America Plaza, responded to this review

Thank you for your review. We appreciate your feedback regarding our hotel and staff. We are glad that you enjoyed your stay with us and that our staff assisted you during your stay. It is our goal to provide both quality accommodations and exceptional service. We thank you for your business and we hope that you will visit us again...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the great location of the Hilton Garden Inn Houston Northwest American Plaza, just minutes away from downtown Houston, the Energy Corridor, and the Galleria. ... more   less 

Additional Information about Hilton Garden Inn Houston NW America Plaza

Address: 14919 Northwest Fwy, Houston, TX 77040-4024
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $106 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Houston NW America Plaza 3.5*
Number of rooms: 172
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hilton Hotels Direct, Hotwire, Orbitz, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Hilton Garden Inn Houston NW America Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Houston NW America Plaza Texas
Hotel Style:
#1 Business Hotel in Houston
#4 Romantic Hotel in Houston
#5 Family Hotel in Houston
#48 Best Value Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Houston NW America Plaza staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Houston NW America Plaza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room away from the freeway”
kcb900, 20 Apr 2017 | Read review
“Be prepared for Chic Fil A type customer service...”
pastorcareybarnes, 22 Mar 2017 | Read review
“East side rooms face freeway, but I never heard any noise.”
O4105LDvictorc, 16 Nov 2016 | Read review
“No real tips only stayed once - our room was great”
167meaghand, 16 Aug 2016 | Read review
“All the rooms at this hotel are nice.”
ralphk687, 24 Jul 2016 | Read review
5 of 5