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Courtyard Houston-West University

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Traveller (15)
Room & Suite (9)
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Overview
  • Excellent41%
  • Very good35%
  • Average13%
  • Poor8%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
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Offers from Courtyard Houston-West University
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (164)
There are newer reviews for Courtyard Houston-West University
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58
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13
5
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13
5
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All reviewsrice universityaverage courtyardsurface streetsbuffalo speedwaymarriott appfront deskroom was cleanbreakfast crewgreenway plazamaintained hotelhighly recommend staying herewithin milespool and hot tubthree roomsrecently stayed at this hotelstarbucks coffeesmall refrigerator
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41 - 45 of 159 reviews
Reviewed 17 September 2016

Last time I reviewed this hotel, it was my preferred stop in this part of the city. Now, I'm going to have to reshuffle my preferences to see what I can do. Marriott and Courtyard are my typical "go to" hotel during work travel and...More

Thank Scott T
Response from WUNICYGM, Guest Service Agent at Courtyard Houston-West UniversityResponded 18 September 2016

Hello Scott, I do apologize for the inconvenience! I do see that you have been staying with us since 2014 and your company is one of our top accounts. We value your review and have taken the A/C and odor situation to a manager's attention....More

Reviewed 17 September 2016

The CY Marriott West University is my go to hotel when I'm in Houston for work! The location is great but the people and service are excellent! I've stayed at this property numerous time in the last 12 months and the service and amenities have...More

Thank CCRGLLC
Response from WUNICYGM, Front Desk Service Agent at Courtyard Houston-West UniversityResponded 17 September 2016

Hello! Thank you for such a courteous review about the Courtyard by Marriott West University! We strive to provide service so memorable to all of our guest and I am ecstatic to hear that we have went above and beyond for you! We do hope...More

Reviewed 16 September 2016

We were staying in Galveston, and we thought we would find a decent hotel in the downtown Houston area near restaurants, museums and not too far from the airport to stay our last 2 nights. Couldn't have asked for a nicer place! Staff, especially James,...More

Thank mjrboca
Response from WUNICYGM, Front Office Manager at Courtyard Houston-West UniversityResponded 16 September 2016

Thank you for your outstanding review!!! I shared this with james and he said thanks a ton! We hope to see you again soon!

Reviewed 7 September 2016

My stay was excellent. The front end staff could not have been nicer, and check in was a breeze. I found it amazing that everybody remembered my name and addressed me with that during my stay. As busy as these folks are, that was really...More

Thank Mitch K
Response from WUNICYGM, Manager at Courtyard Houston-West UniversityResponded 12 September 2016

Thanks for your review on tripadvisor and i went ahead and added your points per our discussion! Hope to see you again soon!

Reviewed 6 September 2016

My experience at this property was absolutely excellent. I live nearby and had the unfortunate experience of having my place burn down, where I lost nearly everything. I stayed at this property for almost two weeks while mentally recovering and looking for a new place...More

Thank ami027
Response from WUNICYGM, Manager at Courtyard Houston-West UniversityResponded 6 September 2016

Wow, What an awsome review of our hotel! I really appreciate the generous feedback! I hope things are well for you going forward! I know that was such a horrible thing to go through and it warms my heart to know that everyone here went...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Restaurant
Hotel Amenities
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Restaurant
Hot Tub
Details
Price range
USD 102 - USD 227 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 102 - USD 227 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (9)
Questions & Answers
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Tracy N
25 January 2018|
AnswerShow all 4 answers
Response from Brandon R | Property representative |
Only upon request.
0
Votes
Iain M
18 April 2016|
Answer
Response from EdithK597 | Reviewed this property |
It is away from a main road with several restaurants. If you go right out of the parking lot and walk 3-4 blocks (no sidewalk-- wide, grassy right-of-way) you come to the road. I walked it (daytime), felt safe. Hope this... More
0
Votes
Room Tips
"1st Floor with a pool view was quiet, private and a decent view of the nicely maintained landscaping."
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"I prefer a king room on the second or third floor overlooking the pool"
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"Just make reservations in advance"
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"Get to know Jamie!"
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