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Courtyard Houston-West University

Booking.comUSD 145*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 151*
USD 145*
USD 151*
USD 151*
USD 145*
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Courtyard Houston-West University
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139 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Santa Barbara, United States
Reviewed 15 November 2016

I generally like Marriott and that is why I chose this one. It did not disappoint. My wife could run from the location and it had a nice cafe. The service was a bit slow, but we were in no rush. Close to any stores you might need.

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Helpful?
Thank Steen H
WUNICYGM, Guest Service Agent at Courtyard Houston-West University, responded to this review

Hello Steen, Thank you for such a wonderful review! We strive to provide service so memorable and I am happy to hear we have went above and beyond for you and your wife! We do look forward to serving you again whenever your travels bring you back to the Houston area! Warmest regards, Jazmin Perez

Austin, Texas
Reviewed 5 November 2016

One of the friendliest staffs I have encountered ... even when super busy at The Bistro Restaurant. Well maintained hotel at a good rate for Houston.. Liked the convenience of The Bistro Restaurant, although there are restaurants nearby. My only complaint is the vanity area in my room was quite small, particularly if two people were staying there.

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Helpful?
Thank ML B
WUNICYGM, Guest Service Agent at Courtyard Houston-West University, responded to this review

Hello ML B, Thank you for the feedback! We train all of our staff to provide service so memorable as intended by Marriott and we are glad to hear we have done so! As far the vanity area, we do have a renovation coming in the near future. We will take your feedback into consideration while improving our hotel. Thank...

Reviewed 2 November 2016

In Houston for a family wedding. Choose this location because of the ease and accessibility to the three venues I would be going to during my 4 day stay. Property upon arrival was very clean and well maintained. Close proximity (walking distance) to a shopping center a CVS and a Starbucks. Check in was easy and all experiences throughout weekend...

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Helpful?
Thank Joann C
WUNICYGM, Guest Service Agent at Courtyard Houston-West University, responded to this review

Hello Joann! Thank you for such an outstanding review! I am excited to share the feedback with everyone on staff. As intended by our managers, we strive to provide service so memorable and we are ecstatic to hear we have went above and beyond during your stay! Thank you for staying with us and we look forward to serving you...

Reviewed 28 October 2016

This is my favorite hotel in all of Houston area. Lots of restaurants, services, entertainment near The people are the best part though. Meg, Caymon, Marcus, Jasmine, and even Jon (!) take great care.

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Helpful?
Thank Mark H
WUNICYGM, Guest Service Agent at Courtyard Houston-West University, responded to this review

Hello Mark! Thank you for the outstanding review!! As intended by our management, we strive to provide service so memorable to all our guest and we are delighted that a lot of our staff has done so! Warmest regards, Jazmin P.

Boston, Massachusetts
Reviewed 22 September 2016

My room was clean and comfortable. They were very accommodating given that we arrived before check-in time. The staff was friendly and excellent with all our requests. Would definitely stay there again.

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Helpful?
Thank rwag9
WUNICYGM, Manager at Courtyard Houston-West University, responded to this review

Thanks for your outstanding review! Its feedback like yours that helps to inspire and motivate each day! We hope you'll visit us again soon and thanks again!

Marietta, Ohio, United States
Reviewed 17 September 2016

Last time I reviewed this hotel, it was my preferred stop in this part of the city. Now, I'm going to have to reshuffle my preferences to see what I can do. Marriott and Courtyard are my typical "go to" hotel during work travel and personal travel because I've found the quality to be most consistent across the board. This...

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Helpful?
Thank Scott T
WUNICYGM, Guest Service Agent at Courtyard Houston-West University, responded to this review

Hello Scott, I do apologize for the inconvenience! I do see that you have been staying with us since 2014 and your company is one of our top accounts. We value your review and have taken the A/C and odor situation to a manager's attention. At the moment we are currently working to get our rooms to match our beautiful...

Tyler, Texas
Reviewed 17 September 2016

The CY Marriott West University is my go to hotel when I'm in Houston for work! The location is great but the people and service are excellent! I've stayed at this property numerous time in the last 12 months and the service and amenities have remained consistently high!

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Helpful?
Thank CCRGLLC
WUNICYGM, Front Desk Service Agent at Courtyard Houston-West University, responded to this review

Hello! Thank you for such a courteous review about the Courtyard by Marriott West University! We strive to provide service so memorable to all of our guest and I am ecstatic to hear that we have went above and beyond for you! We do hope to see you soon for another fantastic stay! Yours in hospitality, Jazmin Perez

florida
Reviewed 16 September 2016

We were staying in Galveston, and we thought we would find a decent hotel in the downtown Houston area near restaurants, museums and not too far from the airport to stay our last 2 nights. Couldn't have asked for a nicer place! Staff, especially James, was excellent, beautiful lobby area with plenty of seating, shuttle to the museum area and...

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Helpful?
Thank mjrboca
WUNICYGM, Front Office Manager at Courtyard Houston-West University, responded to this review

Thank you for your outstanding review!!! I shared this with james and he said thanks a ton! We hope to see you again soon!

New York City, New York
Reviewed 7 September 2016

My stay was excellent. The front end staff could not have been nicer, and check in was a breeze. I found it amazing that everybody remembered my name and addressed me with that during my stay. As busy as these folks are, that was really a nice gesture. My room was spacious and comfortable. The property was as clean as...

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Helpful?
Thank Mitch K
WUNICYGM, Manager at Courtyard Houston-West University, responded to this review

Thanks for your review on tripadvisor and i went ahead and added your points per our discussion! Hope to see you again soon!

Houston, Texas
Reviewed 6 September 2016

My experience at this property was absolutely excellent. I live nearby and had the unfortunate experience of having my place burn down, where I lost nearly everything. I stayed at this property for almost two weeks while mentally recovering and looking for a new place to live. The staff here was so kind, courteous, and helpful.....it brought me to tears...

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Helpful?
Thank ami027
WUNICYGM, Manager at Courtyard Houston-West University, responded to this review

Wow, What an awsome review of our hotel! I really appreciate the generous feedback! I hope things are well for you going forward! I know that was such a horrible thing to go through and it warms my heart to know that everyone here went above and beyond for you! We are still sending prayers and love your way! Thanks...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Courtyard Houston-West University

Address: 2929 Westpark Dr, Houston, TX 77005-4222
Region: United States > Texas > Texas Gulf Coast > Houston > Greenway/ Upper Kirby
Price Range: $137 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston-West University 3*
Number of rooms: 98
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Also Known As:
Courtyard Houston-West University Hotel Houston
Houston Marriott
Houston Courtyard
Courtyard Houston-West University Texas
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Houston-West University staff and other travellers.
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Questions? Get answers from Courtyard Houston-West University staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Its pretty central and there are lots of eateries in the area.”
watkinsle, 18 Feb 2017 | Read review
“Investigate the AC for sound & smell right away and choose another room if you sense any issues.”
thatchman1, 17 Sep 2016 | Read review
“I stayed on the first floor, close to parking, laundry, gym, pool, business center, and lounge.”
ami027, 5 Sep 2016 | Read review
“Quality Customer Service”
AustinAustinAustin, 16 Aug 2016 | Read review
“Avoid the first floor”
davidaG5878HA, 28 Jun 2016 | Read review
5 of 5
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USD 145* /night
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Prices are for 1 room, 2 adults
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