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Residence Inn Houston Downtown/Convention Center

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Traveller (36)
Room & Suite (131)
Pool & Beach (19)
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Overview
  • Excellent42%
  • Very good35%
  • Average16%
  • Poor5%
  • Terrible2%
Travellers talk about
“valet parking”(18 reviews)
“front desk”(43 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn Houston Downtown/Convention Center
Special Offer: Member Rates
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Offers from Residence Inn Houston Downtown/Convention Center
Special Offer: Member Rates
Hotel packages
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Reviews (266)
There are newer reviews for Residence Inn Houston Downtown/Convention Center
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105
86
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14
6
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105
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42
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11 - 15 of 253 reviews
Reviewed 23 December 2017 via mobile

Great experience, comfortable bed, friendly staff, very accommodating! No reason to eat out for breakfast, very nice spread. Couple evening they had social hour with drinks and food. Wish they had a policy for guest doing laundry that after 2 hours if you don’t get...More

1  Thank hlhewitt
Response from General M, General Manager at Residence Inn Houston Downtown/Convention CenterResponded 27 December 2017

Thank you for staying with us and providing your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant stay....More

Reviewed 19 December 2017

Lovely hotel. Has all the amenities one would want. Great service to boot. Breakfast is excellent. Has both a hearty side with eggs and meats (turkey sausage for those who don't eat pork) and a healthful side with fruit, yogurt and oatmeal. But as good...More

1  Thank George O
Response from General M, General Manager at Residence Inn Houston Downtown/Convention CenterResponded 27 December 2017

Thank you for taking the time to share your wonderful comments with us. We're so glad you enjoyed your stay and had such great things to say about everything and everyone. It was a pleasure having you as our guest and look forward to welcoming...More

Reviewed 14 December 2017 via mobile

Thank you for a great rooms, food and personnel. Thank you Faye at the Breakfast buffet for being warm, friendly and kind. Faye helped make my difficult day so much better with her accommodating service and encouraging words. We will see you in 6 months.

1  Thank Debbie M
Response from General M, General Manager at Residence Inn Houston Downtown/Convention CenterResponded 16 December 2017

Debbie, Thank you for reviewing your recent stay with us. I'm so happy to hear you enjoyed our accommodations, and that our team was so welcoming! We look forward to seeing you again soon.

Reviewed 11 December 2017

I love the remodeled look of the Residence Inns! The rooms are super comfy with plenty of room. The breakfast area is really large. The personnel were extremely friendly and helpful. The one drawback was the quality of the breakfast. The sausage tasted a little...More

1  Thank Suzanne T
Response from General M, General Manager at Residence Inn Houston Downtown/Convention CenterResponded 12 December 2017

Suzanne, Thank you for taking the time to provide feedback from your stay. We are happy to see you enjoyed the location and the staff were able to meet your needs. We look forward that you will choose to stay with us again soon and...More

Reviewed 10 December 2017

Hotel shares an historic building with two additional Marriott properties. Room was clean and in good condition. Social areas were laid out well and comfortable. Good location. Fair to poor valet service.

1  Thank kristine S
Response from Kathy J, Manager at Residence Inn Houston Downtown/Convention CenterResponded 12 December 2017

Thank you for taking the time to leave us a review. We greatly appreciate the feedback and I will be sharing your comments with our valet manager in order to improve service.

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Self-Serve Laundry
Multilingual Staff
Conference Facilities
Breakfast Available
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
USD 141 - USD 285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Houston
#115 Business Hotel in Houston
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 141 - USD 285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Houston
#115 Business Hotel in Houston
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (36)
Room & Suite (131)
Pool & Beach (19)
Dining (7)
Amenities (16)
Business Centre & Event Rooms (1)
Questions & Answers
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inthegarden
30 March 2017|
AnswerShow all 2 answers
Response from DABLAB | Reviewed this property |
I would beleive so, as this hotel is brand new in a wonderfully historic building. I dont recall see one though. Lots of closet space. Just the front desk. Not usually a fan of Residence Inn, this one us outstanding.
1
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inthegarden
18 March 2017|
AnswerShow all 2 answers
Response from Traveltheorient | Reviewed this property |
I didn't see a hot pool... I believe the pool is heated all year around but to be on the safe side, I'd check with mgt....
1
Vote
inthegarden
14 January 2017|
Answer
Response from Diana L | Property representative |
If you have more than 2 or more passengers a Taxi or Uber are cheapest. If you are traveling alone, a Super Shuttle ride is slightly less expensive but you may have to stop at multiple hotels which will take longer to get to... More
1
Vote
Room Tips
"Pick a higher floor"
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"Liked the corner suite"
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"Hallways are long. Ask to be not far from the elevator."
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"Valet only parking. They don't take call ahead ticket # so you have to wait. Wait times were as much..."
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