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Residence Inn Houston Downtown/Convention Center

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#165 of 499 Hotels in Houston
Certificate of Excellence
GreenLeadersGold level
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Residence Inn Houston Downtown\/Convention Center
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196 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Houston Downtown/Convention Center
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Showing 187: English reviews
Level Contributor
3 reviews
Reviewed 26 July 2016 via mobile

Two months ago I attempted to post this review, it's says submitted and awaiting approval. Luckily I have it posted on another site. Someone named Diane L. responded to the review, but they still never answered or returned my calls! I have stayed at this hotel on more than one occasion, but April 30th was the last time I will... More 

Helpful?
Thank Dee N
Diana L, Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

We appreciate your comments, Dee N. Our property had a third part pest control company thoroughly inspect your original guest room which includes looking behind furniture and even removing to look behind outlets and found no sign of pet activity. Our team reached out to let you know the results of the inspection and I apologize if there was confusion... More 

French Settlement, Louisiana
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 24 July 2016

I am a Platinum member with Marriott and travel every week. I have stayed at this property in the past, with bad results and had a very similar experience this week. My flight was cancelled to Houston with the Southwest computer issues, so I drove 6 hours to check into a "handicapped room" - that was all they had left.... More 

Helpful?
3 Thank C W
Diana L, Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you for your feedback about your stays with us. Being a Platinum Elite Member you are aware of the high standards Marriott prides itself on and I'm disappointed to hear we did not achieve our goal during your stay. I will be following up with our team about the issues you experienced. I know I cannot turn back the... More 

Los Angeles, California
Level Contributor
102 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 30 June 2016

I stayed here recently because I had an event at the convention center. The only reason I am not rating it 5 stars is because I wasn't crazy about staying in downtown Houston in general. That being said if I had to stay downtown again I would stay here. Pros - great service you would expect at a Marriott, attached... More 

Helpful?
2 Thank Airbound13
Diana L, Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you for your feedback! I'm happy to hear you enjoyed a corner room at our property and the amenities we have to offer. Downtown Houston is preparing to host Super Bowl 2017, and with this comes many improvement projects. We will be very excited to show the progress to our guests as these projects progress. Should your travels bring... More 

Hendersonville, North Carolina
Level Contributor
137 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 26 June 2016 via mobile

The front desk staff were friendly and helpful. I chose this location as it is only 10 to 15 minutes from the convention center where I had a meeting. My wife accompanied me for this trip. We appreciated the room having a full kitchen. Being summer, the outdoor pool was a plus. During the first few days of the week,... More 

Helpful?
1 Thank ebinde
Diana L, Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you for your kind comments! I'm happy to hear you and your wife enjoyed your time at our property! Our outdoor pool located on the third floor is a great way to escape the Houston heat! We hope to see you again on your next trip to Houston! More 

New Braunfels, Texas
Level Contributor
77 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 19 May 2016

Very central location for access to many downtown offices. Rooms were quiet and generous in size. Finish was showing its age just a bit, but nothing too bad. Bed was very comfortable. Breakfast very decent (better than other Residence Inns).

Helpful?
1 Thank Scott2211
Diana L, Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you for sharing about your stay with us! We are pleased to hear you enjoyed our convenient downtown location and spacious suites. We hope to welcome you back on your next trip to Houston! More 

Houston, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 May 2016

This hotel must be the only one in Houston with no king beds! When we checked in, we also learned that the only ice machine was on the first floor. Our room had no ice bucket. Parking your car costs $30 per night, which should be a boost for Uber. There are ice makers in the room refrigerators, but the... More 

Helpful?
1 Thank Fridayplaygoer
Diana L, Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you for your feedback regarding your stay with us. I would like to apologize for the ice maker in your guest room refrigerator not working properly during your stay and I will be sharing your comments with our housekeeping and engineering teams to ensure this is an isolated occurrence. We appreciate you choosing to stay with us during your... More 

Washington, District of Columbia, United States
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 May 2016 via mobile

The staff at this hotel was amazingly personable and friendly. All of them introduced themselves and showed an amazing level of customer care. They seemed to love what they were doing and who they did it for. The rooms were spacious, well appointed, and quiet except for occasional light rail noise during the day and evening. The food was plentiful... More 

Helpful?
1 Thank Bob M
Diana L, Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you for taking time to share about your stay with us! Our team will be thrilled to hear you enjoyed your stay and we hope to have the opportunitiy to host you again should your travels bring you back to Houston! More 

Rapid City
Level Contributor
274 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 20 April 2016

Had a conference at the Brown center and so glad I decided to stay here rather than the Hilton. While there is work (improvements!) going on outside and down the street, I really liked the convenience of this hotel to nice restaurants. All only a short walk away. All the staff were very pleasant and helpful. This is a solid... More 

Helpful?
1 Thank Dr-Ing-Dchen
Oakland, California
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 April 2016

One building combines the Courtyard, Springfield Suites, and Residence Inn. Though the Marriott brands cohabitate, they are separate entities. Room charges are good only for the one entity you are booked into. My experience here was superb. I booked a studio suite @ the Residence Inn. Though I am only a silver and thus not eligible for an upgrade, I... More 

Helpful?
2 Thank Jonathan L
Cabo San Lucas, Mexico
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 April 2016 via mobile

I was in town for a conference and stayed here for one night. The two best parts of hotel are the ginormous room and Starbucks in the hotel. The staff was very friendly and I did not have the opportunity to eat so I cannot comment on that… There are basically no views and it is an excellent location close... More 

Helpful?
1 Thank jwillie2000
Diana L, Manager at Residence Inn Houston Downtown/Convention Center, responded to this review

Thank you for choosing our hotel for your stay in Houston. I'm happy to hear you enjoyed your spacious suite and the nearby restaurants, including Starbucks. Thank you for sharing about your experience, and we hope to see you again should your travels bring you back to Houston! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Pool
  • Room Service
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Room Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The newly-renovated Residence Inn Houston Downtown/Convention Center is located in the heart of downtown and offers modern suites while keeping the ambiance of the historic Humble Oil building. Within walking distance of Minute Maid Park, the George R. Brown Convention Center, and the Theater District, guests can easily access Houston's top sites. Our new suites feature separate living areas, full-size kitchens, free WiFi and plush Marriott bedding. Every suites is pet-friendly and has 50% more space than traditional hotel rooms. Extended stay guests will enjoy thoughtful amenities including valet parking, outdoor pool and patio, 24-hour fitness center and a free breakfast buffet served daily. The Residence Inn Houston Downtown/Convention Center has the perfect combination of location and amenities to make it one of the top downtown hotels. ... more   less 

Additional Information about Residence Inn Houston Downtown/Convention Center

Address: 904 Dallas St, Houston, TX 77002-6320
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $139 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Houston Downtown/Convention Center 3*
Number of rooms: 171
Reservation Options:
TripAdvisor is proud to partner with Marriott, Hotels.com, Orbitz, Priceline, Travelocity, Booking.com and Cheap Tickets so you can book your Residence Inn Houston Downtown/Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Houston Downtown Hotel Houston
Houston Residence Inn
Residence Inn Houston Downtown/Convention Center Texas
Hotel Style:
#5 Green Hotel in Houston
#115 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Houston Downtown/Convention Center staff and other travellers.
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Questions? Get answers from Residence Inn Houston Downtown/Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quite room...”
 of 5 bubbles Art142, 2 Nov 2016 | Read review
“Residence Inn for family and kids”
 of 5 bubbles ikr0chin, 17 Sep 2016 | Read review
“nothing to offer”
 of 5 bubbles LocalVA, 13 Sep 2016 | Read review
“Stay at another hotel for a good room”
 of 5 bubbles 111cw, 23 Jul 2016 | Read review
“If you want a king bed, choose another hotel.”
 of 5 bubbles Fridayplaygoer, 17 May 2016 | Read review
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