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Courtyard Houston Downtown/Convention Center

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#145 of 499 Hotels in Houston
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Courtyard Houston Downtown\/Convention Center
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275 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Houston Downtown/Convention Center
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Showing 268: English reviews
Adkins, Texas, Usa
Reviewed 5 November 2016

The bathroom was adequate but furnishings limited. The bathroom was not exactly configured for more than one person as the shower and toilet had a door but the sink did not so if you went to brush your teeth, you woke the other person in the room. The only thing free was the wifi. No breakfast (rather expensive), no free...

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Helpful?
1Thank Karen K
aarongruis, Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for taking the time to inform us on how we did. I will pass on this information to insure your next stay will be better.

Southern NJ
Reviewed 4 November 2016

I reviewed this property last year after I was forced to check out a day early as a result of a truly horrible experience. I have had other good experiences here but I think this will be the last attempt. If you are looking for a clean room and good location, this is your place. If you are looking for...

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Helpful?
1Thank javagirl29
aarongruis, Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for the information. We take this thing very seriously and will address this promptly. We will get better because you took the time to inform us of how we did. Thank you for your feedback.

Sweeny
Reviewed 2 November 2016

Me and my Friends stayed at the Courtyard Downtown/Convention Center October 29 for one night in town for the Stevie Nix concert. We arrived to prompt valet service and was offered help with out bags. The $30 overnight charge was a bit expensive, but for one night we didn't mind. I advance checked us in with the Marriott app, so...

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Helpful?
1Thank Melissaschulz79
aarongruis, Manager at Courtyard Houston Downtown/Convention Center, responded to this review

We are so happy you enjoyed your stay. We look forward to your next visit.

Houston, Texas
Reviewed 1 November 2016

The Courtyard met all of our expectations. Check in was quick and easy, the room was a nice size, and the location was perfect (close to House of Blues, Pete's Piano Bar, and Lucky Strike). The only downfall is the $30/day parking! But, it's downtown so what can you expect. I would definitely stay here again.

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Helpful?
1Thank peepsbrown81
aarongruis, Manager at Courtyard Houston Downtown/Convention Center, responded to this review

Thank you for taking the time to let us know how we did. We are happy you enjoyed yourself.

Dallas, Texas
Reviewed 31 October 2016

Stayed here several times thinking management could train a wait staff. No. I ordered a martini and it was incredible how ill prepared the staff was: and they were real little jerks when I corrected them. Totally stupid. When you have a total restaurant staff as ill trained as this property does. it is Red Roof conversion time. God I...

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Helpful?
1Thank jjeoffre
Management response:

Thank you for your feedback. We will be sure to communicate this to the entire team.

Corvallis, Oregon
Reviewed 29 October 2016

This is the 2nd time I've stayed here for a conference. Good location for this purpose. Clean rooms. Nice gym. Outside pool on 3rd floor. Restaurant in lobby that ok and convenient to grab a quick bite. Best thing about this hotel is the staff! Amazingly friendly, customer service oriented and working hard to make your stay great. Every time...

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Helpful?
1Thank Beth M
Management response:

Thank you for your feedback.

New York
Reviewed 13 October 2016 via mobile

Although it was quite weird to see three Marriott's in a row, all connected in the same building, I liked the location. The valet parking is very expensive at $30 a night. Also, the valet personnel seemed totally uninterested and unfriendly. I think they are separate company from Marriott, but it definitely reflects poorly on Marriott by association. The hotel...

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Helpful?
Thank woozel
Management response:

Thank you for your feed back. We strive everyday to bring great customer service.

Reviewed 6 October 2016

Luckily, I got to stay at this hotel for such a ridiculously low rate that it HAD to be a mistake rate. Anyways, I was in Houston to celebrate my GF's birthday for a weekend in August. The hotel is well-located in downtown with some night-life right across the street and within walking distance to anything you might want to...

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Helpful?
Thank sjvm12
Management response:

Thank you for taking the time to give us feedback. We are very happy you enjoyed your stay. We are continuing to work with our Valet company to rectify this issue. We look forward to your next visit.

Hampstead, New Hampshire
Reviewed 4 October 2016

I thought this was a pretty good hotel for the money. I typically stay at one of the JW's when in Houston but their prices were out of sight because I waited too long to book for this trip. I tried out the Courtyard and was not disappointed. It was comfortable and in a very convenient location. I would definitely...

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Helpful?
Thank Doug E
Management response:

Thank you for staying in the Marriott family. We are happy you enjoyed your stay and look forward to your next visit.

Glasgow, United Kingdom
Reviewed 20 September 2016 via mobile

I had one night at the Courtyard on a short stopover in Houston. Location was good. I had arrived by bus and it was a 10-15 minute walk from the station. Within 4-5 blocks from the hotel there's a decent choice of bars and restaurants. The room was great. Clean, spacious, comfortable bed, good shower. Highly recommended!

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Helpful?
Thank Euler01
Management response:

Thank you very much for your feedback. We are happy you enjoyed your stay.

66 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Old-style luxury and state-of-the-art technology converge at the recently-updated Courtyard Houston Downtown hotel just a 10-minute walk from the George R. Brown Convention Center. A true stand-out among downtown Houston hotels for our historical ambiance housed in the 1921 Humble Oil Building's neo-classical exterior with newly-renovated rooms equipped with modern amenities. Guests enjoy in-room perks such as free WiFi and HDTVs. The gem of our historic building is our renovated Presidential Suite. Originally the office to the Humble Oil CEO, we've updated this stunning suite with stylish furnishings while keeping the original marble fireplace. The highlight of our lobby experience is The Bistro. Eat. Drink. Connect., Which offers guests food and beverage selections in the morning and new dinner service. Our downtown Houston hotel is within walking distance or a free shuttle ride to Minute Maid Park, Convention Center and Toyota Center. A short ride on the Metro Light Rail takes you to NRG Park and the Museum District. ... more   less 

Additional Information about Courtyard Houston Downtown/Convention Center

Address: 916 Dallas St, Houston, TX 77002-6320 (Formerly Courtyard Houston Downtown /Convention Center)
Region: United States > Texas > Texas Gulf Coast > Houston > Downtown
Price Range: $159 - $450 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Houston Downtown/Convention Center 3*
Number of rooms: 191
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity and Marriott so you can book your Courtyard Houston Downtown/Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Houston Downtown Hotel Houston
Courtyard Houston Downtown/Convention Center Texas
Houston Marriott
Houston Courtyard
Hotel Style:
#22 Green Hotel in Houston
#142 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Houston Downtown/Convention Center staff and other travellers.
5 questions
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Houston, Texas
3 months ago
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Savannah, Georgia

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Questions? Get answers from Courtyard Houston Downtown/Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side over looking the pool were quieter.”
 of 5 bubbles mcalip1, 1 Feb 2017 | Read review
“Corner rooms will be on the side of the rail system. Light sleepers, make it known to the desk so they can accommodate in advance.”
 of 5 bubbles Hunting4Hospitality, 23 Jan 2017 | Read review
“Room with two queens was a bit cramped. Room with single king was a bit less cramped.”
 of 5 bubbles karenk451, 5 Nov 2016 | Read review
“Room 816 was perfect.”
 of 5 bubbles peepsbrown81, 1 Nov 2016 | Read review
“Do not eat at this hole: This should be a : they do not have management that can operate an F&B outlet on the property!”
 of 5 bubbles jjeoffre, 31 Oct 2016 | Read review
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