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Four Points by Sheraton Houston Greenway Plaza

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279 Reviews from our TripAdvisor Community

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Showing 262: English reviews
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DeQuincy, Louisiana
Reviewed 6 days ago NEWvia mobile

We booked this hotel through Priceline and got a great deal. Checkin was quick and friendly. We didn't like the fact that we had to pay $10 to park. Pool was really cold but felt good with the sun once we got in. Room was nice and comfortable but didn't have a fridge or microwave. The bartender "Earl" was really...

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Helpful?
Thank billyrich29
HOTEL’S FAVOURITE REVIEW
Reviewed 7 March 2017 via mobile

Stayed here for a few nights. The checkin was with the friendliest and most helpful young lady. I pretty much live in hotels and so when someone is that extra bit helpful and friendly at checkin, it really stands out. Hotel is obviously an older property that's been refurbished. Has been done well. The rooms are modern and comfortable. All...

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Helpful?
1Thank John C
About Hotel's Favourite Review
Harlingen, Texas
Reviewed 2 weeks ago

The rooms are nice and spacious. Very clean and comfortable. One of my favorite hotels in Houston! The staff is NOT the friendliest and for what I paid for the room, parking should be free. I loved the view and how quiet it was. No noisy neighbors.

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Helpful?
Thank Luna G
Milwaukee, WI
Reviewed 2 weeks ago via mobile

We stayed here while visiting Rice University and the location was perfect. However when we checked in at 12:00am and just wanted to sleep we walked into the bathroom and got our socks soaking wet because the floor was flooded. They gave us a new room and comped breakfast for us the next morning but it was annoying when we...

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Helpful?
Thank Familytravelmaven
Management response:

Dear Familytravelmaven, First and foremost, thank you for staying at the Four Points by Sheraton Greenway Plaza recently and sharing your feedback with us. Your satisfaction and feedback are very important to our success. I would like to thank you for the kind words on the service you received from our associates while staying with us. Our team works very...

Reviewed 2 weeks ago via mobile

The highlight of the hotel is the Texarita cocktail at the bar. If you go there, ask for Rita and this cocktail. You'll love it! Its a spicy version of the typical Margharita. It can't get any more Texas then this!

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Helpful?
Thank Leon K
Dallas
Reviewed 3 weeks ago

This hotel has a great location but is deplorable from the bathrooms which as LESS than one star to the most UN-caring staff of any hotel in which I have stayed in years. I had business collateral waiting for me, verified by UPS for delivery and they could not find it in a storage room the size of a home...

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Helpful?
Thank travelmandfw
Management response:

Dear travelmandfw, Thank you for choosing to stay with us at the Four Points by Sheraton Houston Greenway Plaza recently and sharing your feedback with us. Your satisfaction and feedback are very important to our success. I am very sorry you were disappointed in your stay with us. It is our goal to make sure you have the most exceptional...

Reviewed 3 weeks ago via mobile

So we stayed here due to the hotels proximity to MD Anderson Hospital. The place needs a little work. A fairly recent overhaul of the decor has brought the property 90% there but they do need to do just a little more. Parking at $10 a night is a little ridiculous. No fridge or microwave in the room was surprising...

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Helpful?
Thank Robby D
Laguna Vista, Texas
Reviewed 4 weeks ago

Staff at the Four Points were accommodating and friendly. Hotel room and lobby were updated and clean. Very close to the freeway and about 10 minutes to downtown. The room was comfortable, but you can definitely hear the freeway nearby. Overall a good place to stay.

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Thank Laura S
Ann Arbor, Michigan
Reviewed 4 weeks ago

First I will say this hotel is in a very good location near the freeway which is also it's drawback...If you are in the rooms on the freeway side of the hotel it is VERY loud. The main part of the room was nice and well kept. My disappointment comes from the bathroom. My guess is that when the remodeled...

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Helpful?
Thank Melissa S
Management response:

Dear Melissa, First and foremost, thank you for staying at the Four Points by Sheraton Greenway Plaza recently and sharing your feedback with us. Your satisfaction and feedback are very important to our success. I would like to thank you for the kind words on the service you received from our breakfast attendants. Our team works very hard on making...

Dresden, Germany
Reviewed 21 March 2017

Four Points is well located near the Freeway in one direction at least. Huge rooms and fast Wifi. My room had a huge flatscreen. It comes in useful to have the Hertz rental car office directly in the hotel.

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Helpful?
Thank Thomas O

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Four Points by Sheraton Houston Greenway Plaza is centrally located between downtown and the Galleria, with easy access via U.S. 59 at Kirby and just 4 miles from NRG Stadium. The rooms are well-appointed and feature upscale amenities. ... more   less 

Additional Information about Four Points by Sheraton Houston Greenway Plaza

Address: 2828 Southwest Freeway, Houston, TX 77098-4502
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $134 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Houston Greenway Plaza 3*
Number of rooms: 216
Reservation Options:
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Also Known As:
Four Points By Sheraton Houston Southwest Hotel Houston
4 Points By Sheraton Houston Southwest
Four Points Houston Southwest
Houston Four Points
Houston Sheraton
Four Points By Sheraton Houston Greenway Plaza Texas
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Houston Greenway Plaza staff and other travellers.
7 questions
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Frisco
6 months ago
Lafayette, Louisiana
3 months ago
Altona
5 months ago
Orange Park, Florida
8 months ago

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Questions? Get answers from Four Points by Sheraton Houston Greenway Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher up, the more beautiful the view!”
911lunag, 9 Apr 2017 | Read review
“There are ZERO”
travelmandfw, 1 Apr 2017 | Read review
“wonderful views, and dog park, outdoor plaza, farmers market {levy park} is going to be awesome!!! So convenient.”
louisgarcia77833, 10 Mar 2017 | Read review
“8th and 9th floor, freeway side, gives beautiful night and day views. I was able to leave curtains open and still get dressed!🙄😏”
felecial90, 14 Feb 2017 | Read review
“Ask for rooms away from the freeway!”
garyd58, 2 Feb 2017 | Read review
5 of 5