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Royal Sonesta Houston Galleria

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Traveller (272)
Room & Suite (363)
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Overview
  • Excellent63%
  • Very good26%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“houston galleria”(38 reviews)
“self parking”(45 reviews)
“the club lounge”(14 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Royal Sonesta Houston Galleria
Special Offer: Spring rates from $109
Hotel deals
Offers from Royal Sonesta Houston Galleria
Special Offer: Spring rates from $109
Hotel deals
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,222)
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1,124 results
Traveller rating
712
282
77
36
17
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712
282
77
36
17
Show reviews that mention
All reviewshouston galleriaself parkingthe club loungebeautiful hotelroom servicestaying at this hotelbusiness travelerbusiness tripfitness centerbed was very comfortableenjoyed my stayshuttle servicearaconferenceconciergevaletloop
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1 - 5 of 1,124 reviews
Reviewed 3 days ago

The hotel was nice and clean. The staff was awesome. However the beds ( I tried both of them in my room) were awful. The side of each bed closest to the clock was where everyone sleeps apparently because it was a hole that I...More

Review collected in partnership with Sonesta
Thank Kelly M
Response from Management_Team_365, Manager at Royal Sonesta Houston GalleriaResponded 2 days ago

Dear Kelly, Greetings from Houston! It was a pleasure to serve as your home-base and we thank you for taking the time to share your detailed review. Your comments regarding the attention to detail provided by our Royal Sonesta Housekeepers were a treat to uncover,...More

Hotel's Favourite
Reviewed 23 November 2017

This is the second time we have visited this hotel. We find the staff to be some of the friendliest we have ever encountered. The breakfast has a good choice of dishes, and our favourite waitress is Elizabeth who always has a good word to...More

1  Thank annc849
Response from Management_Team_365, Manager at Royal Sonesta Houston GalleriaResponded 27 November 2017

Dear annc849, It was a pleasure to welcome you and yours back to Houston and we thank you for sharing such a detailed review. Your accolades of Elizabeth, Milton and Estefania are most appreciated and we recognize that it is the hospitality provided by our...More

Reviewed 4 days ago

I'm not usually eager to attend meetings, but if they're held at this Royal Sonesta, I'll gladly attend. This was my second conference at the Royal Sonesta, and both stays were outstanding, absolutely excellent. My guest room was very comfortable, and the conference rooms were...More

Thank Donald W
Response from Management_Team_365, Manager at Royal Sonesta Houston GalleriaResponded 3 days ago

Greetings Donald, At Royal Sonesta Houston we pride ourselves on not only ample meeting space but also a complete conference experience that leaves attendees delighted from start to finish and meeting planners relieved of all the stress in planning such a significant event. Our culinary...More

Reviewed 4 days ago

I liked most things about my stay at the Royal Sonesta. I would stay there again, preferably at one of the higher floors where there is a better view. Luis, one of the concierge staff was especially helpful and nice!More

Review collected in partnership with Sonesta
Thank Sherry L
Response from Management_Team_365, Manager at Royal Sonesta Houston GalleriaResponded 3 days ago

Dear Sherry, We are always delighted to welcome back old friends and we look forward to doing that for you upon your return. Luis was elated to learn of your feedback and on behalf of all of us, we thank you for carving out a...More

Reviewed 6 days ago

the location and the amenaties are great! However its the customer service that keeps me comig back. Melina at the front desk is always extreamly helpful and always goes above and beyond to assist with whatever my needs are.More

Thank Jessica S
Response from Management_Team_247, Manager at Royal Sonesta Houston GalleriaResponded 4 days ago

Dear Jessica, There is no greater compliment than learning that a guest felt completely at home during their time at our hotel and we thank you for sharing these kind words. I have shared your comments with Melina, and she was thrilled that her efforts...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 125 - USD 346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Houston
#14 Business Hotel in Houston
#34 Romantic Hotel in Houston
#37 Family Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 125 - USD 346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Houston
#14 Business Hotel in Houston
#34 Romantic Hotel in Houston
#37 Family Hotel in Houston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (272)
Room & Suite (363)
Dining (95)
Pool & Beach (17)
Amenities (65)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
BarkingBird
25 January 2018|
Answer
Response from Leisha H | Reviewed this property |
$22 per day.
1
Vote
Leisha H
23 November 2017|
AnswerShow all 3 answers
Response from Patricia A | Reviewed this property |
No, there is no shuttle service to the airport.
0
Votes
Summer H
27 September 2017|
AnswerShow all 3 answers
Response from Management_Team_365 | Property representative |
Greetings, On behalf of all of us at Royal Sonesta Houston we look forward to welcoming you and yours one day soon. We appreciate you being in touch with your question and in regard to young ones riding in our van, we... More
0
Votes
Room Tips
"Corner room is very roomy."
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"Room accommodations were top notch!! No odors..very bright room"
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"Comfortable, well-appointed room with all the essentials."
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"Ask to be more than 4 rooms away from elevator. I heard it moving always. Room service very pricey. Valet..."
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