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Hilton Garden Inn Houston / Bush Intercontinental Airport

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Hilton Garden Inn Houston \/ Bush Intercontinental Airport
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439 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Houston / Bush Intercontinental Airport
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Showing 413: English reviews
Fairfax, Virginia
Reviewed 28 March 2016

My family stayed in this hotel overnight on Christmas and New Year's eves (overnight), in transit to a Mexican vacation, because it was pretty close to the airport. It was clean but nothing much to offer. Beds were not firm and quite uncomfortable. Maybe because of the holiday, but the hotel restaurant was closed despite having guests. The hotel location...

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Helpful?
Thank Romel L
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear Romel L, I am sorry to hear we did not exceed your expectations during your previous stay. Unfortunately, due to the holidays our restaurant hours were very limited so our staff can enjoy time with their families. There are a couple of other restaurants across the street from our hotel; but again because of the holidays they were operating...

Phoenix, United States
Reviewed 21 March 2016

I recommend the Hilton Garden Inn whether staying alone, for business and with family traveling. The accommodations are CLEAN and provide good meals in the restaurant as well as a pantry with a variety of foods, snacks and drinks.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Michelle L
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear Michelle L, I am glad to hear you enjoyed your clean room and our selection of pantry items during your stay with us at the Hilton Garden Inn IAH. We hope to see you during your next visit to Houston!

Santa Monica, California
Reviewed 19 March 2016

Very clean hotel with a pleasant staff. Nice, bright and clean hotel. Not much to do around the airport so we uberd into downtown to the galleria and then to a restaurant. They have airport pick up and drop off. The staff at the front desk was very helpful but did not have any suggestion as to where to go...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank stevencabo
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear stevencabo, I am glad to hear you enjoyed your stay with us at the Hilton Garden Inn IAH. I have also spoken to my staff to make sure they have the right tools to know the local events in Houston. We hope to see you again during your next visit to Houston!

Reviewed 15 March 2016

This hotel was just what I needed...a clean, welcoming place to stay prior to departure from Houston Intercontinental. Internet worked great, caught a workout in the fitness center and enjoyed a cozy bed.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Mark Z
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear Mark Z, I am glad to hear you enjoyed your stay during your recent visit! I understand the importance of having a cozy and comfortable bed for a restful night. I am glad we made you feel like home. We hope to see you again during your next visit to Houston!

Grimsby, Canada
Reviewed 14 March 2016 via mobile

Hotel was basic, staff was friendly and the breakfast was good however the bed I had will make me look elsewhere next time I am in Houston, it had to be the worst sleep I have had. Seemed to be a giant divot in the center of the bed and end up causing a restless night and a sore back.

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Helpful?
Thank Jay B
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear Jay B, I am sorry to hear you did not enjoy your stay during your recent visit. Please note we have taken your comments into consideration and hope you give us another opportunity to exceed your expectations during your next visit in Houston.

Eckert, Colorado
Reviewed 13 March 2016

Our flight was delayed due to mechanical issues. We were sent to the Hilton for a night. Very. Nice staff. Freindly . The room was clean, BUT. My wife went to get the lotion out of the bathroom .... And it was an empty one, the small little ammenity lotion. Sorry this was just weird. . The driver back to...

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Helpful?
Thank stuart g
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear Stuart G, I am sorry to hear you weren't able to reach your destination but I am glad to hear my staff took great care of you during your overnight at the Hilton Garden Inn IAH. We hope to see you on a future stay in Houston!

Wilminton, United States
Reviewed 11 March 2016

What more can I say, my iPad was stolen by house keeping. I wish more people were honest! Consistent quality from property to property. Need to drive to nice restaurants. Service at hotel restaurant was great.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Edward H
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear Edward H, Please accept our sincere apologies for not being able to track down the iPad that you indicate was left behind after your checkout. Our housekeeping staff did not turn anything in that was left behind by departing guests. We investigated this matter internally and unfortunately we did not find your iPad. We are sorry we were unable...

Oslo, Norway
Reviewed 1 March 2016 via mobile

Airporthotels are seldom really special, and this one was no exception, apart from the guy who drove the shuttle on the night of my arrival ! A guy with so much positive attitude it hurts ! Fine, clean rooms, a small restaurant and bar I didn't try and close to a liquor store and a Sunway ! Can't ask for...

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Helpful?
Thank Lars B H
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear Lars B H, I am glad to hear you found your stay to your liking and our staff was very accommodating. We hope to see you again during your next visit to Houston. Thank you,

Houston, United States
Reviewed 29 February 2016 via mobile

My card was erroneously charged for breakfast I did not have. I called to have this corrected and was put on hold several times. I used points to book and was treated like I couldn't afford the room. Overall a bad experience. I submitted comments to the management staff via a Hilton survey and was sent a crappy form response...

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Helpful?
1Thank Amber M
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Amber M, I am sorry to hear you had a bad experience at our property. Please note I will definitely use this as a training refresher for my staff. I hope you can change your mind and give us another opportunity on your next trip to Houston. Thank you,

Chicago, Illinois
Reviewed 26 February 2016

Very clean hotel. Staff is exceptionally helpful and friendly. Even though it was off season even the pool was clean. I had an early flight out so my wife and I stayed here to make it convenient for our 7am flight. Its close to the airport with on time and regular shuttle service.

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Helpful?
Thank crystallakecoach
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear Crystallakecoach, I am glad to hear you enjoyed your recent stay at the Hilton Garden Inn Houston Bush Airport! I am glad to hear my staff was exceptionally friendly and helpful. We hope to see you again during your next visit.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Houston/Bush Intercontinental Airport hotel, located two miles south of the airport at the World Houston Business Center on John F. Kennedy Blvd. Our welcoming hotel is situated near prominent businesses including; Siemens, GE Oil & Gas, United Airlines, downtown Houston and the George R. Brown Convention Center. The Reliant Center and the Galleria Mall are all within easy reach of the hotel via major highways and tollways. ... more   less 

Additional Information about Hilton Garden Inn Houston / Bush Intercontinental Airport

Address: 15400 John F Kennedy Blvd, Houston, TX 77032-2310
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $133 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Houston / Bush Intercontinental Airport 3*
Number of rooms: 182
Reservation Options:
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Also Known As:
Hilton Garden Inn Houston / Bush Intercontinental Airport Hotel Houston
Hilton Houston
Hilton Garden Inn Houston / Bush Intercontinental Airport Texas
Hotel Style:
#71 Family Hotel in Houston
#117 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Houston / Bush Intercontinental Airport staff and other travellers.
5 questions
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Questions? Get answers from Hilton Garden Inn Houston / Bush Intercontinental Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the ground floor”
 of 5 bubbles JohnEO, 12 Dec 2016 | Read review
“ask for a room on the second floor or higher; first floor is under renovation plus it is where the meetings rooms are located.”
 of 5 bubbles 114irac, 8 Dec 2016 | Read review
“The king size beds are awesome”
 of 5 bubbles hectormN78YJ, 18 Oct 2016 | Read review
“The hotel was very quite and friendly.”
 of 5 bubbles TerryR356, 27 Jul 2016 | Read review
“Check that the A/C works before heading to sleep”
 of 5 bubbles Brian-IFlyAlot, 17 Jan 2016 | Read review
5 of 5