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Hilton Garden Inn Houston / Bush Intercontinental Airport

GardenInn.comUSD 183*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 193*
USD 183*
USD 193*
USD 193*
USD 184*
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Hilton Garden Inn Houston \/ Bush Intercontinental Airport
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463 Reviews from our TripAdvisor Community

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Showing 435: English reviews
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Weatherford, United States
Reviewed 1 week ago

Parking is terrible at this hotel; I think people use this parking lot for air travel. From my room at the end of the hall the internet was not good at all. The breakfast is expensive but good. Rooms are clean though

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Ronald N
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear Ronald N Thank you for sharing your experience during your recent visit. I am sorry to hear the internet speed was not fast enough and the parking situation was terrible. We have contacted AT&T to check the hot spots and we have made changes to the allotted parking spots for air travel. We hope to see you during your...

Pensacola, Florida, USA
HOTEL’S FAVOURITE REVIEW
Reviewed 26 March 2017

I stay here routinely for work. Hotel manager Sasha and her staff (Mark, Juan, etc.) go above and beyond every stay. Rooms are always nice and clean. If there are any issues that arise they are very quick to resolve them (trust me this does not happen much). Breakfast in the restaurant is wonderful (cook to order eggs, waffles, etc)....

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Helpful?
Thank Mike B
About Hotel's Favourite Review
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear Mike B, Thank you for sharing your experience during your recent stay at the Hilton Garden Inn IAH. I am glad to hear you enjoyed our staff, nice & clean rooms and wonderful breakfast. We hope to see you during your next visit to Houston. Thank you,

Texas A&M, C.S., United States
Reviewed 1 week ago

My wife and I stayed prior to flying home for my mom's funeral. Early flight and shuttle was on time. but on our return we called and were told 12 minutes for shuttle to arrive at Terminal, it was more like 45 minutes and then we had 4 other pickups before returning to Hilton Garden Inn well over an hour...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Glenn H
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear Glenn H Thank you for sharing your experience during your recent stay at the Hilton Garden Inn IAH. I am sorry to hear the shuttle service was not prompt on your return trip. I will use this as a training opportunity for my staff. We hope to see you again in the future. Thank you,

Reviewed 2 weeks ago

Caught the hotel shuttle from airport , more by luck than planning as I could not get through to the hotel to let them know that I wanted to be picked up. Problem was probably due to my UK phone but after a 10-hr flight just waiting on-spec was a bit stressful! Staff at the hotel could not have been...

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Helpful?
Thank Alison C
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear Alison C Thank you for sharing your experience during your recent visit. I am glad to hear you enjoyed your stay and our friendly staff. I am sorry the AC unit was a bit noisy; it has been replaced since then. We hope to see your during your next visit to Houston! Thank you,

Dulles, Washington DC
Reviewed 3 weeks ago

Great stopover and completed business. Great all round value. Away from shopping and other services but is an airport hotel. Shuttle worked well. Driver made me very welcome. Reception was good and room was very good. Complimentary wifi was more than acceptable.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kamal W
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear Kamal W Thank you for taking the time to share your experience during your recent visit to the Hilton Garden Inn IAH. I am glad to hear you enjoyed your stay, shuttle service and friendly staff. We hope to see you during your next visit to Houston. Thank you,

Reviewed 3 weeks ago

Great Stay! I would highly recommend this hotel to family and anyone traveling alone. Friendly staff and very clean hotel. I wish I had eaten in the restaurant of the hotel. The food smelled wonderful. Unfortunately we ate at another restaurant.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Le G
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear Le G Thank you for taking the time to share your experience during your recent visit to the Hilton Garden Inn IAH. I am glad to hear you enjoyed your stay and our friendly staff. We hope to see you during your next visit to Houston. Thank you,

Reviewed 3 weeks ago

i am a disabled senior. i got to pick a room close to the elevators and registration. all the staff went the extra mile to help me in all aspects. the cookies and drinks made available in the lobby was a super nice touch. being a hilton honors member, i was given a cute paper sack with 2 complimentary bottles...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank billielynne
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear billielynne Thank you for taking the time to share your experience during your recent visit to the Hilton Garden Inn IAH. I am glad to hear you enjoyed your stay, room selection, snacks and friendly staff. We hope to see you during your next visit to Houston. Thank you,

Reviewed 3 weeks ago

This was a quick stop on my way back home coming from Europe for a week. The beds were comfortable and the room was clean and the people working at the hotel were very courteous. A good place to stay if you need to take an early morning flight.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Amir H
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear Amir H Thank you for sharing your experience during your recent stay at the Hilton Garden Inn IAH. I am glad to hear you enjoyed our comfortable beds, clean rooms and courteous staff. We hope to see you again during your next visit to Houston. Thank you,

LEVELLAND, United States
Reviewed 22 April 2017

I really enjoyed the staff. They were very friendly and very very helpful. Upon checkout i had forgot my wedding band and i called and they immediately went and found it or me and they sent it back to via fed-ex. I was very pleased and look forward to staying there again!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank robertcZ9451QH
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Der robertcZ9451QH Thank you for sharing your experience during your recent stay at the Hilton Garden Inn IAH. I am glad to hear you enjoyed your stay, our friendly staff and the fact we were able to retrieve your wedding band. We hope to see you during your next trip to Houston. Thank you,

Reviewed 22 April 2017 via mobile

Run down. One staff member on desk after 6 pm. If you've travelled all day and think that the shuttle would get you here quickly? Well you thought wrong. I travelled here on business 2 x's in same week (couldn't cancel 2nd) and same awful experience. This manager should be fired but it's probably a family member that's running it...

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Helpful?
Thank Jeff B
Saca S, General Manager at Hilton Garden Inn Houston / Bush Intercontinental Airport, responded to this review

Dear Jeff B Thank you for sharing your experience during your recent visit. I am sorry to hear it was a poor experience and we fell below your expectations. We will take your comments into consideration to help improve our service. We hope you can give us another opportunity to show you we can excel. Thank you,

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Houston/Bush Intercontinental Airport hotel, located two miles south of the airport at the World Houston Business Center on John F. Kennedy Blvd. Our welcoming hotel is situated near prominent businesses including; Siemens, GE Oil & Gas, United Airlines, downtown Houston and the George R. Brown Convention Center. The Reliant Center and the Galleria Mall are all within easy reach of the hotel via major highways and tollways. ... more   less 

Additional Information about Hilton Garden Inn Houston / Bush Intercontinental Airport

Address: 15400 John F Kennedy Blvd, Houston, TX 77032-2310
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $129 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Houston / Bush Intercontinental Airport 3*
Number of rooms: 182
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Travelocity, Orbitz, Hotwire, Hotels.com, Priceline, Ctrip TA, Cancelon, TripOnline SA, HotelQuickly, HotelsClick and Hotel.de so you can book your Hilton Garden Inn Houston / Bush Intercontinental Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Houston / Bush Intercontinental Airport Hotel Houston
Hilton Houston
Hilton Garden Inn Houston / Bush Intercontinental Airport Texas
Hotel Style:
#71 Family Hotel in Houston
#117 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Houston / Bush Intercontinental Airport staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Houston / Bush Intercontinental Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pack ear plugs o/a air conditioning and the occasional low/loud planes”
AlisonC635, 8 May 2017 | Read review
“Stay off of the top floor, my room literally shook for minutes at a time for no apparent reason, my guess is the middle is more "stable"?”
TravelerfromArizona, 20 Mar 2017 | Read review
“Avoid the ground floor”
JohnEO, 12 Dec 2016 | Read review
“ask for a room on the second floor or higher; first floor is under renovation plus it is where the meetings rooms are located.”
114irac, 8 Dec 2016 | Read review
“The king size beds are awesome”
hectormN78YJ, 18 Oct 2016 | Read review
5 of 5
GardenInn.com
USD 183* /night
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Booking.comUSD 193
TravelocityUSD 184
Expedia.comUSD 183
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Prices are for 1 room, 2 adults
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